Cadmen, who is paralyzed from the waist down and lives in an assisted living facility, said he requires home-care visits multiple times a day, including needing two workers to get him into bed at night.\u00a0\u00a0<\/p>\nBut he said things didn\u2019t go as planned twice recently. On Oct. 1, only one worker showed up to get him into bed, and on Oct. 7, home-care workers who were supposed to show up at 9:30 p.m. arrived instead a half an hour earlier.\u00a0<\/p>\n
In both cases he said he received no messages or calls warning him about the changes. On the night only one home-care worker showed up, that worker was not warned about the changes either.\u00a0<\/p>\n
\u201cOh I was so mad,\u201d he said. \u201cI was so mad myself, and the health-care worker said she didn\u2019t get a call.<\/p>\n
\u201cWe were both upset.\u201d<\/p>\n
Cadmen said he spends a lot of time out and about using his wheelchair to get around, and wonders what would have happened if he had not been at home when workers showed up too early.<\/p>\n
“What if I’m not in my room or even out of the building, and they’ve made a change, like there has been lots of times … and I happen to be in my room, but what if I wasn’t?”<\/p>\n
He has now gotten to the point where he has a hard time believing it when the province promises improvements to home-care, or any health-care services.\u00a0<\/p>\n
\u201cDeep down I knew there couldn\u2019t be a change from Sept. 29 to Oct. 1, so it was just another, \u2018I\u2019m going to do something and I hope I can fool everybody into believing there\u2019s going to be a change,\u2019 because there wasn’t.\u201d<\/p>\n
Cadmen also spends a lot of time worrying about if workers will show up, or if they are going to show on time, which he said causes him stress and anxiety.\u00a0<\/p>\n
Province adding staff, shifting schedules<\/p>\n
The province has said it’s added 230 net home-care aides since fall 2023 and that 32 scheduling clerks have also been hired since July.<\/p>\n
But Cadmen doesn\u2019t have much faith in the scheduling clerks, because he said they often don\u2019t know different clients’ needs.\u00a0<\/p>\n
\u201cSchedulers don\u2019t know what I have, what\u2019s wrong with me, so to them I\u2019m just a block,\u201d he said.<\/p>\n
![\"A](\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/10\/1760022309_535_default.jpg\")
Gerald Cadmen said he requires home care visits multiple times a day, including needing two workers to get him into bed at night. (Randall McKenzie\/CBC)<\/p>\n
\u00a0<\/p>\n
In a statement, Asagwara asked anyone dealing with home care challenges to contact their office directly.\u00a0<\/p>\n
\u201cThese changes are still very new, and while we\u2019re seeing the benefits, we will be monitoring closely to make sure they deliver the reliability Manitobans deserve,\u201d Asagwara said<\/p>\n
A spokesperson with the Winnipeg Regional Health Authority said the home-care program is currently working on adjusting shifts for scheduling clerks to increase the number of clerks working during the busiest scheduling times.\u00a0<\/p>\n
\u201cThe goal is to ensure there are enough scheduling clerks available to reduce last-minute changes and better match staff availability with client needs,\u201d the spokesperson said.\u00a0<\/p>\n
The health authority is also encouraging clients or their family members who may have concerns regarding home-care services to reach out to their case coordinator.<\/p>\n
WATCH | Senior disappointed with inconsistent home care:![\"\"](\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/10\/1760022309_46_default.jpg\")
<\/p>\n
Winnipeg man says he’s disappointed with inconsistent home care<\/p>\n
A Winnipeg man said he continues to experience problems with his home care, a week after Manitoba’s health minister apologized for the rollout of a new home-care system and said changes were coming.<\/p>\n","protected":false},"excerpt":{"rendered":"A Winnipeg senior is speaking out after he says he didn\u2019t get the home care he required twice…\n","protected":false},"author":2,"featured_media":200383,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[49,48,84,392],"class_list":{"0":"post-200382","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-ca","9":"tag-canada","10":"tag-health","11":"tag-healthcare"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/200382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=200382"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/200382\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/200383"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=200382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=200382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=200382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"A](\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/10\/1760022309_528_default.jpg\")
At a press conference on Sept. 29, Manitoba Health Minister Uzoma Asagwara publicly apologized for what they said was a flawed rollout of a new system meant to centralize scheduling for home-care workers in Winnipeg. (Arturo Chang\/CBC)<\/p>\n