{"id":222338,"date":"2025-10-18T13:57:16","date_gmt":"2025-10-18T13:57:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/222338\/"},"modified":"2025-10-18T13:57:16","modified_gmt":"2025-10-18T13:57:16","slug":"in-the-ai-era-companies-should-focus-on-hiring-swiss-army-knives","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/222338\/","title":{"rendered":"In the AI era, companies should focus on hiring Swiss Army Knives"},"content":{"rendered":"<p class=\"c-article-body__text text-pr-5\">Mike James Ross is a consultant at <a href=\"https:\/\/www.egonzehnder.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Egon Zehnder<\/a> and former chief human resources officer at La Maison Simons. <\/p>\n<p class=\"c-article-body__text text-pr-5\">For decades, hiring has been a matching game: a recruiter\u2019s job was to find the candidate whose skills best fit a pre-defined job description.<\/p>\n<p class=\"c-article-body__text text-pr-5\">It\u2019s a predictable formula to evaluate talent, but it depends on the demands of the role staying pretty much the same.<\/p>\n<p class=\"c-article-body__text text-pr-5\">Today, that\u2019s an increasingly dangerous assumption. In a single quarter, new artificial intelligence capabilities can shift core workflows, render once-essential expertise less central and open up whole new categories of work. Skills for <a href=\"https:\/\/www.pwc.com\/gx\/en\/issues\/artificial-intelligence\/ai-jobs-barometer.html\" rel=\"nofollow noopener\" target=\"_blank\">AI-exposed jobs are changing 66 per cent faster<\/a> than for other jobs, up from 25 per cent last year. (And the bad news? Pretty much all jobs are now AI-exposed&#8230;)<\/p>\n<p class=\"c-article-body__text text-pr-5\">At this rate, the role an organization hires for today may be starkly different in two months\u2019 time. And that candidate who seemed like a perfect fit on paper? They may struggle to keep pace unless they have a crucial trait: adaptability.<\/p>\n<p class=\"c-article-body__text text-pr-5\">Adaptability is the unsung qualification for the AI age<\/p>\n<p class=\"c-article-body__text text-pr-5\">When hiring focuses primarily on technical skills and experience, organizations run the risk of overvaluing resilience. The logic goes: if an employee has succeeded under the pressure of a similar role previously, they\u2019re equipped to handle future challenges and can bounce back from whatever is thrown at them. <\/p>\n<p class=\"c-article-body__text text-pr-5\">However, resilience can sometimes become resistance \u2013 a tendency to cling to familiar ways of working while waiting for disruption to pass. If you\u2019re standing in the surf, resilience is bracing yourself against a wave, confident you can hold your ground until it recedes. That may work for a while, but what happens when the waves are relentless? <\/p>\n<p class=\"c-article-body__text text-pr-5\">The evolution of AI forces constant reinvention, as each technological shift arrives before the last has settled. With the nature of work changing so quickly and fundamentally, organizations need people who are ready to adapt and have \u201clearned to surf.\u201d These are the ones who see constant change as an opportunity and are excited and energized by new challenges. <\/p>\n<p class=\"c-article-body__text text-pr-5\">This isn\u2019t to say that determination has no value. Employees must still persist toward a goal in the face of setbacks. But to build teams that can adjust their approach to confront novel challenges, adaptability must take precedence over resistance and a desire to go back to the way it was. <\/p>\n<p class=\"c-article-body__text text-pr-5\">What shows adaptability? <\/p>\n<p class=\"c-article-body__text text-pr-5\">The natural next question is: how do we find these adaptable people?<\/p>\n<p class=\"c-article-body__text text-pr-5\">This requires reconceptualizing the hiring process to move beyond traditional notions of \u201cqualifications.\u201d By proactively assessing adaptability and not just expertise, organizations can uncover high potential \u201cSwiss Army Knife\u201d candidates they might have otherwise overlooked. <\/p>\n<p class=\"c-article-body__text text-pr-5\">Consider these three strategies: <\/p>\n<p class=\"c-article-body__text text-pr-5\">Ask interview questions that centre around curiosity: A candidate\u2019s level of curiosity speaks to their attitude toward learning. Curious people will actively explore unfamiliar territory and diverse perspectives, rather than stay in the comfort of what they already know.<\/p>\n<p class=\"c-article-body__text text-pr-5\">Unconventional interview questions such as, \u201cWhat\u2019s the most interesting fact or piece of media you\u2019ve come across recently?\u201d can reveal how a candidate reacts to new information. Similarly, asking, \u201cWhat have you changed your mind about in the last two years, and what led you to that decision?\u201d offers insight into how they respond to new evidence and translate learning into action. <\/p>\n<p class=\"c-article-body__text text-pr-5\">Look for determination in unlikely places: A key aspect of adaptability is persisting through new challenges. While a common interview tactic is to ask about a candidate\u2019s experience navigating a difficult work scenario, other experiences can reveal determination more vividly. The choice to learn a new sport, language or musical instrument demonstrates sustained effort and self-discipline toward a goal, especially when pursued at a high level or in adulthood. <\/p>\n<p class=\"c-article-body__text text-pr-5\">Whether these experiences appear on a resume or surface in conversation, they show a willingness to embrace uncertainty and push through the hard parts of steep learning curves.<\/p>\n<p class=\"c-article-body__text text-pr-5\">Reframe the \u2018unconventional\u2019 resume: Historically, unconventional or non-linear career paths raised flags for hiring managers. These folks were often tagged as \u201cjumpy.\u201d But when assessing a person\u2019s capacity to navigate shifting circumstances, those detours can signal versatility and resourcefulness.<\/p>\n<p class=\"c-article-body__text text-pr-5\">If a candidate has worked at multiple companies within a five-year span \u2013 or pivoted industries altogether \u2013 they\u2019ve likely learned to find their footing quickly in unfamiliar environments. Likewise, a candidate who finished their degree later in life likely had to re-engage with an academic environment while balancing other commitments. <\/p>\n<p class=\"c-article-body__text text-pr-5\">While every resume review requires further context, holding too tightly to a traditional ideal risks overlooking people whose careers have been shaped by transitions and new experiences. And who may have a more multi-faceted skill set to bring to the organization. <\/p>\n<p class=\"c-article-body__text text-pr-5\">These days, the ability to embrace and surf through change must be part of an organization\u2019s strategy \u2013 starting with the people it hires. Team members who are energized by the opportunity to evolve, rather than resistant to it, will see new challenges as opportunities to learn and grow and expand the impact of their work. <\/p>\n<p class=\"c-article-body__text text-pr-5\">Adaptability takes effort to identify, but by rethinking how you assess potential talent, you prepare your organization to not only survive, but thrive in this moment of extreme evolution. <\/p>\n<p class=\"c-article-body__text text-pr-5\">This column is part of Globe Careers\u2019 Leadership Lab series, where executives and experts share their views and advice about the world of work. Find all Leadership Lab stories at <a href=\"\">tgam.ca\/leadershiplab and guidelines for how to contribute to the column <\/a><a href=\"https:\/\/www.theglobeandmail.com\/business\/careers\/leadership\/submissions\/\" title=\"\" rel=\"nofollow noopener\" target=\"_blank\">here<\/a><a href=\"\">. <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Mike James Ross is a consultant at Egon Zehnder and former chief human resources officer at La Maison&hellip;\n","protected":false},"author":2,"featured_media":222339,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[45,49,48,124,2922,4081],"class_list":{"0":"post-222338","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-jobs","8":"tag-business","9":"tag-ca","10":"tag-canada","11":"tag-jobs","12":"tag-noastack","13":"tag-ordid20000"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/222338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=222338"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/222338\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/222339"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=222338"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=222338"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=222338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}