![\"CKHA](\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/07\/0726-cd-ckha2-e1753384814668.jpg\")
(Supplied\/Chatham-Kent Health Alliance)<\/p>\nArticle content<\/p>\n
Aiming to focus on the patient experience, the Chatham-Kent Health Alliance\u2019s new strategic plan was unveiled Thursday.<\/p>\n
Article content<\/p>\n
A media launch took place at the Chatham site, with administrators and board representatives in attendance.<\/p>\n
Article content<\/p>\n
The purpose statement for the 2025-2030 plan is: \u201cOur Focus is You: As your community hospital, we value easy-to-access health care rooted in equity and kindness.\u201d<\/p>\n
Adam Topp, president and chief executive, said the plan involved extensive consultation with internal and external groups, including staff, physicians, volunteers, patients, families, community members and partners.<\/p>\n
\u201cThe idea there was to really get a grassroots input from the organization, in terms of what they wanted their hospital to be,\u201d he said.<\/p>\n
\u201cWhat they wanted the values of the hospital to be. How they saw themselves.\u201d<\/p>\n
Strategic objectives include the following:<\/p>\n
Article content<\/p>\n
Respond with partners to the health-care needs of the communities.Commit to being an exceptional place to work.Be responsible stewards of resources to maximize care.Enrich each person\u2019s experience at every interaction.Deliver safe and high-quality patient care.Support the experience of credentialed health-care professionals. (Supplied\/Chatham-Kent Health Alliance)<\/p>\n
\u201cI\u2019m not a big believer is strategic plans that are pages long and sit on a shelf,\u201d Topp said. \u201cIt\u2019s also specific enough to be actionable.\u201d<\/p>\n
Operational plans will be developed annually to show how the hospital will achieve its objectives. Continuing to work with health-care partners will be key, Topp said.<\/p>\n
\u201cWe want to enrich each person\u2019s experience at every interaction,\u201d he said. \u201cComing here and getting good health care is certainly the outcome we want to achieve, but while you\u2019re here, we want your experience \u2026 to be a positive one.<\/p>\n
\u201cWe also want the experience of our staff to be fulfilling.\u201d<\/p>\n
Deb Crawford, board chair, said the goal was to have a positive vision that would move the hospital forward during the next five years.<\/p>\n
\u201cOne of the things we really like about this plan \u2026 it\u2019s not a top-down imposed plan,\u201d she said. \u201cIt\u2019s a plan that had so much consultation.<\/p>\n
\u201cWe are a community hospital. And we\u2019re very happy that this plan reflects that.\u201d<\/p>\n
For more information on the strategic plan, visit www.ckha.on.ca\/strategic-planning-2025-2030<\/a><\/p>\n