{"id":227000,"date":"2025-10-20T13:50:18","date_gmt":"2025-10-20T13:50:18","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/227000\/"},"modified":"2025-10-20T13:50:18","modified_gmt":"2025-10-20T13:50:18","slug":"amazon-cloud-services-recovering-after-major-global-outage-national","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/227000\/","title":{"rendered":"Amazon cloud services \u2018recovering\u2019 after major global outage – National"},"content":{"rendered":"

Amazon said its cloud computing<\/a> service was recovering from a major outage<\/a> that disrupted online activity around the world on Monday.<\/p>\n

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Amazon Web Services provides remote computing services to many governments, universities and companies, including The Associated Press.<\/p>\n

On DownDetector, a website that tracks online outages, users reported issues with Snapchat, Roblox, Fortnite, online broker Robinhood, the McDonald\u2019s app and many other services. Coinbase and Signal both said on X that they were experiencing issues related to the AWS outage.<\/p>\n

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The first signs of trouble emerged at around 3:11 a.m. Eastern Time, when Amazon Web Services reported on its Health Dashboard that it is \u201cinvestigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.\u201d<\/p>\n

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Later the company reported that there were \u201csignificant error rates\u201d and that engineers were \u201cactively working\u201d on the problem.<\/p>\n

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Around 6 a.m. Eastern Time, the company said that it was seeing recovery across most of the affected services. \u201cWe can confirm global services and features that rely on US-EAST-1 have also recovered,\u201d it said, adding that it is working on a \u201cfull resolution.\u201d<\/p>\n

AWS customers include some of the world\u2019s biggest businesses and organizations.<\/p>\n

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\u201cSo much of the world now relies on these three or four big (cloud) compute companies who provide the underlying infrastructure that when there\u2019s an issue like this, it can be really impactful across a broad range, a broad spectrum\u201d of online services, said Patrick Burgess, a cybersecurity expert at U.K.-based BCS, The Chartered Institute for IT.<\/p>\n

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\u201cThe world now runs on the cloud\u201d and the internet is seen as a utility like water or electricity as we spend so much of our lives on our smartphones, Burgess said.<\/p>\n

And because so much of the online world\u2019s plumbing is underpinned by a handful of companies, when something goes wrong \u201cit\u2019s very difficult for users to pinpoint what is happening because we don\u2019t see Amazon, we just see Snapchat or Roblox,\u201d Burgess said.<\/p>\n

\u201cThe good news is that this kind of issue is usually relatively fast (to resolve)\u201d and there\u2019s no indication that it was caused by a cyber incident like a cyberattack, Burgess said.<\/p>\n

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\u201cThis look\u2019s like a good old fashioned technology issue, something\u2019s gone wrong and it will be fixed by Amazon,\u201d he said.<\/p>\n

There are \u201cwell-established processes\u201d to deal with outages at Amazon Web Services, as well as rivals Google and Microsoft, which together provide most of the world\u2019s cloud computing infrastructure, Burgess said, adding that such outages are usually fixed in \u201chours rather than days.\u201d<\/p>\n

Amazon Web Services said at about 6:30 a.m. Eastern time that \u201cmost AWS Service operations are succeeding normally now.\u201d<\/p>\n

\n\t\t&copy 2025 The Canadian Press\t<\/p>\n","protected":false},"excerpt":{"rendered":"Amazon said its cloud computing service was recovering from a major outage that disrupted online activity around the…\n","protected":false},"author":2,"featured_media":227001,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[4987,49,48,4348,285,41726,64,61,3275],"class_list":["post-227000","post","type-post","status-publish","format-standard","has-post-thumbnail","category-computing","tag-amazon-web-services","tag-ca","tag-canada","tag-cloud-computing","tag-computing","tag-outage","tag-tech","tag-technology","tag-world"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/227000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=227000"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/227000\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/227001"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=227000"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=227000"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=227000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}