{"id":350302,"date":"2025-12-17T04:00:11","date_gmt":"2025-12-17T04:00:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/350302\/"},"modified":"2025-12-17T04:00:11","modified_gmt":"2025-12-17T04:00:11","slug":"newport-boy-14-wont-be-reimbursed-after-iphone-lost-in-blaze","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/350302\/","title":{"rendered":"Newport boy, 14, won&#8217;t be reimbursed after iPhone lost in blaze"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/12\/1765808228_517_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/12\/da7c40d0-d9cb-11f0-be8d-d3af881ba111.jpg.webp.webp\" loading=\"eager\" alt=\"Carley James Carley with blonde hair and wearing sunglasses is pictured with her son who is wearing a blue football kit\" class=\"sc-5340b511-0 hLdNfA\"\/>Carley James<\/p>\n<p>Carley James and her 14-year-old son Dion, who lost expensive items in a school fire<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A teenager who lost about \u00a3900 worth of belongings in a school fire will not be reimbursed, a council has said. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Dion, 14, had left a bag containing an iPhone, football boots, and Apple AirPods in the temporary building at Ysgol Gyfun Gwent Is Coed in Newport, when the blaze broke out in July. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">His mother Carley James said it was &#8220;disgusting&#8221; the school or local authority had not offered to fund replacement items, and has called for them to change their policy.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Newport City Council said personal items were not covered by its insurance policy, with a spokesperson adding: &#8220;Schools are not allowed to make payments in such circumstances.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Instead, Ms James, who works at another school, has been told to claim on home insurance.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The items lost include an iPhone 16 worth about \u00a3600, Apple AirPods worth \u00a3120, football boots that cost \u00a380, house keys, a lunch box and the bag itself.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I&#8217;m incredulous because, despite it happening at school, that [claiming on household insurance] would make our premiums higher. But it didn&#8217;t happen at home,&#8221; she said.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I&#8217;m in no financial situation for any of my bills to be any higher.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Ms James has had to borrow money from her 96-year-old grandfather to pay for a new phone for her son.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The fire broke out just before the school finished for the summer holidays in July.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">It started inside a temporary sports hall and the council said the cause was not suspicious.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The building was unoccupied at the time, and no-one was hurt, but bags belonging to some pupils were destroyed or damaged.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Ms James said Dion had been told by teachers to leave his bag there.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Dion has gone to school, he&#8217;s done as I brought him up to do and listen to his elders, follow school instructions and then he&#8217;s been left in the lurch and let down by the council and the school,&#8221; she said.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;We&#8217;ve been left fending for ourselves. It&#8217;s completely unfair. It&#8217;s disgusting.&#8221;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/12\/1765808228_517_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/12\/6f126e40-d9cc-11f0-be8d-d3af881ba111.jpg.webp.webp\" loading=\"lazy\" alt=\"Carley James A temporary sports hall which is similar to a large marquee has one end damaged by the fire.  \" class=\"sc-5340b511-0 hLdNfA\"\/>Carley James<\/p>\n<p>The fire started inside a temporary sports hall and the council say the cause was not suspicious<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Ms James said she could not afford to replace all the belongings lost in the fire.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Dion is a keen footballer, but now uses old boots instead.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The phone was also a birthday present from his family.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;He&#8217;d only had the phone for three months after receiving it as a present,&#8221; his mother added.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;This upset Dion because I can&#8217;t afford to replace the items.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Ms James is calling for a change of policy, because she says it is &#8220;essential&#8221; for her son to take a phone to school because he helps with childcare for his younger brother.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/12\/1765808228_517_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/12\/24e4de20-d9cc-11f0-be8d-d3af881ba111.jpg.webp.webp\" loading=\"lazy\" alt=\"Carley James Dion wears a blue suit and cream tie, his great grandfather a dark blazer and yellow striped tie and Carley is pictured in her white wedding dress inside a church. \" class=\"sc-5340b511-0 hLdNfA\"\/>Carley James<\/p>\n<p>Pictured on Ms James&#8217; wedding day with Dion, his great grandfather Glyn has helped with money for a new phone<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A spokesperson for Newport City Council and Ysgol Gyfun Gwent Is Coed said: &#8220;We sympathise with those whose items were damaged in the incident in Ysgol Gyfun Gwent Is Coed earlier this year.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;However, any claims for compensation have to be made through home insurance or other specific policies held by families.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Personal items, whether vandalised, stolen or damaged, are not covered by school or council insurance policies. Schools are not allowed to make payments in such circumstances.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Parents and pupils are advised not to bring valuable items to school but, if they choose to do so, then they should be insured against any loss or damage.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Carley James Carley James and her 14-year-old son Dion, who lost expensive items in a school fire A&hellip;\n","protected":false},"author":2,"featured_media":350303,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[43,44,41,39,42,40],"class_list":{"0":"post-350302","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-headlines","8":"tag-headlines","9":"tag-news","10":"tag-top-news","11":"tag-top-stories","12":"tag-topnews","13":"tag-topstories"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/350302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=350302"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/350302\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/350303"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=350302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=350302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=350302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}