{"id":38012,"date":"2025-07-31T23:33:09","date_gmt":"2025-07-31T23:33:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/38012\/"},"modified":"2025-07-31T23:33:09","modified_gmt":"2025-07-31T23:33:09","slug":"privacy-commissioner-satisfied-with-response-to-medical-records-breach","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/38012\/","title":{"rendered":"Privacy commissioner satisfied with response to medical records breach"},"content":{"rendered":"<p>Investigations revealed a nurse in Thessalon First Nation accessed the personal health information of 34 patients receiving care through Indigenous health-care provider    <\/p>\n<p>The province\u2019s privacy commissioner has determined\u00a0an Indigenous health-care provider failed to protect personal information when a nurse accessed and shared patient records in Thessalon First Nation.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n<p>An investigation was launched after Maamwesying North Shore Community Health Services reported a privacy breach to the Information and Privacy Commissioner of Ontario in February 2024.\u00a0<\/p>\n<p>The IPC learned\u00a0a community health nurse viewed the electronic charts of 34 patients \u2014 without authorization \u2014 over the course of a three-month period beginning in October 2023.\u00a0 \u00a0<\/p>\n<p>The patient records contained various types of personal health information, including:<\/p>\n<p>&#13;<br \/>\n\tName, address, phone number, and email address&#13;<br \/>\n\tHealth card number&#13;<br \/>\n\tDate of birth&#13;<br \/>\n\tNext visit date&#13;<br \/>\n\tFamily history&#13;<br \/>\n\tMedical conditions&#13;<br \/>\n\tImmunization record&#13;<br \/>\n\tReferral forms&#13;<br \/>\n\tEncounter notes&#13;<br \/>\n\tProgress notes&#13;<br \/>\n\tDiagnostic imaging requests&#13;<br \/>\n\tLab requisitions\u00a0&#13;<br \/>\n\tSmoking status&#13;<\/p>\n<p>All 34 patients did not\u00a0receive health care from the nurse and were considered &#8220;outside her circle of care,&#8221; IPC investigator Francisco Woo said in the decision.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>Further investigation by Maamwesying revealed that the personal health information of seven patients was disclosed during a December 2023 meeting \u2014 involving the nurse, a council member, an assistant to the chief and an employee of the First Nation.\u00a0<\/p>\n<p>The meeting was held at a conference room in the Thessalon First Nation band office after a <a href=\"https:\/\/www.sootoday.com\/local-news\/new-details-emerge-in-thessalon-first-nation-health-care-privacy-breach-10621022\" target=\"_blank\" rel=\"nofollow noopener\">laptop containing medical records was removed from the community\u2019s health centre<\/a>.\u00a0\u00a0<\/p>\n<p>Both the nurse and the late Thessalon First Nation Chief Joe Wabigwan\u00a0denied the incident took place.\u00a0\u00a0<\/p>\n<p>The organization subsequently terminated the nurse\u2019s access to all electronic medical records and \u201crelieved her of her duties\u201d after becoming aware of the breach.\u00a0<\/p>\n<p>It was first discovered in January 2024 after Maamwesying began receiving lockbox requests from \u201ca large number of the community\u2019s patients seeking to restrict chart access by a registered nurse.\u201d\u00a0\u00a0<\/p>\n<p>While IPC found that Maamwesying lacked \u201creasonable measures\u201d to protect personal health information from unauthorized use and disclosure, it was satisfied overall with the steps taken by the health-care provider in order to contain the breach.\u00a0\u00a0<\/p>\n<p>As previously reported by SooToday, Maamwesying <a href=\"https:\/\/www.sootoday.com\/local-news\/health-care-workers-pulled-out-of-thessalon-first-nation-following-privacy-breach-8688457\" target=\"_blank\" rel=\"nofollow noopener\">pulled all of its workers and resources out of Thessalon First Nation<\/a> in April 2024 in response to\u00a0the breach.\u00a0<\/p>\n<p>Since then, the organization has introduced a new internal policy on privacy and security training and new guidelines on access to electronic medical records.\u00a0<\/p>\n<p>It\u00a0also implemented a privacy warning flag in its electronic medical records system where users must now agree to a pop-up confidentiality acknowledgement, as well as a new documentation standard requiring users to record their reasons for accessing patient charts.\u00a0<\/p>\n<p>Maamwesying is now conducting both scheduled and random audits of its electronic medical records system as part of its enhanced privacy and security measures.\u00a0<\/p>\n<p>The IPC has concluded\u00a0no further review of the breach is necessary.\u00a0<\/p>\n<p>Maamwesying\u00a0delivers\u00a0primary health-care services to 11 First Nations in northeastern Ontario and the off-reserve population\u00a0in Sault Ste. Marie.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Investigations revealed a nurse in Thessalon First Nation accessed the personal health information of 34 patients receiving care&hellip;\n","protected":false},"author":2,"featured_media":38013,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[49,48,27739,84,392],"class_list":["post-38012","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-ca","tag-canada","tag-first-nationsdecisionnurseindigenousprivacy-breachthessalon-first-nationinformation-and-privacy-commissioner-of-ontariomaamwesying-north-shore-community-health-serviceshealth-records","tag-health","tag-healthcare"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/38012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=38012"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/38012\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/38013"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=38012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=38012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=38012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}