{"id":409261,"date":"2026-01-14T19:11:08","date_gmt":"2026-01-14T19:11:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/409261\/"},"modified":"2026-01-14T19:11:08","modified_gmt":"2026-01-14T19:11:08","slug":"pilot-project-aims-to-address-health-record-headaches-for-those-living-near-alberta-saskatchewan-boundary","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/409261\/","title":{"rendered":"Pilot project aims to address health record headaches for those living near Alberta-Saskatchewan boundary"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.cbc.ca\/a\/assets\/texttospeech.svg\" alt=\"Text to Speech Icon\" width=\"44\" height=\"44\"\/><\/p>\n<p>Listen to this article<\/p>\n<p>Estimated 5 minutes<\/p>\n<p>The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results.<\/p>\n<p>A new Alberta government pilot project is hoping to address a common challenge facing citizens accessing health care in a city that straddles two provinces.<\/p>\n<p>Imagine you\u2019re a rural Albertan travelling to the nearest city for a health-care appointment with a specialist. You clear your schedule to drive more than 200 kilometres \u2014 one way. You pay for gas. You pay for parking at the hospital.\u00a0<\/p>\n<p>You sit in the waiting room. You\u2019re seen for your appointment. You complete all the testing and can now go home, which requires another 200-kilometre trip.\u00a0<\/p>\n<p>Now imagine your family doctor can\u2019t see the results of those tests.\u00a0<\/p>\n<p>K.C. Hull lives on the Alberta side of Lloydminster, a city that straddles the boundary between Alberta and Saskatchewan. She said she is all too familiar with the experience, and she\u2019s not alone.\u00a0<\/p>\n<p>Many others living in and around the city are accustomed to the challenges the Alberta-Saskatchewan boundary can pose when it comes to health care.\u00a0<\/p>\n<p>\u201cIt\u2019s an uphill battle all the time,\u201d Hull said.<\/p>\n<p>Her family doctor practises on the Saskatchewan side of Lloydminster. But as an Alberta resident with a number of health issues, she said she is often referred to specialists in Edmonton.<\/p>\n<p>Hull said those specialists can\u2019t access records of care received in Saskatchewan. And unless she specifically requests it, results from care received in Alberta don\u2019t go to her family doctor. And even when she does ask, she said there are still problems.\u00a0<\/p>\n<p>\u201cIt doesn\u2019t always happen, and then you end up with a mess,\u201d said Hull. \u201cIt either gets sent to them, or they\u2019re clueless.<\/p>\n<p>\u201cIt\u2019s costing the taxpayers money, because tests have to be done twice; if they can\u2019t find the results, they have to order the test again.\u201d\u00a0<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" alt=\"A woman with blond hair smiles as she poses for a camera as a CBC logo is seen in the background.\"   src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/01\/1768417868_254_default.jpg\" style=\"aspect-ratio:0.763558201058201\" data-cy=\"image-img\"\/>Lloydminster resident K.C. Hull stopped to chat to CBC News about issues she has to deal with when it comes to her health records during the Oct. 1, 2025 grand opening of the Cenovus Energy Hub. CBC&#8217;s Heather Hiscox hosted a panel discussion that day on barriers to care in the border city.  (Adrienne Lamb\/CBC)<\/p>\n<p>Stories like Hull\u2019s were the driving force behind the Alberta government\u2019s pilot project launching in Lloydminster this January. The program will allow Saskatchewan-based doctors and pharmacists view-only access to Netcare, Alberta\u2019s electronic health record system.\u00a0<\/p>\n<p>Vermilion-Lloydminster-Wainwright MLA Garth Rowswell said tackling the medical file-sharing problems in the border city has been on his agenda since he was first elected in 2019.\u00a0<\/p>\n<p>\u201cIt\u2019s been an issue for, I\u2019ll say decades,\u201d he told CBC News. \u201cIt\u2019s been forever.\u201d\u00a0<\/p>\n<p>So, why the wait?\u00a0<\/p>\n<p>In 2020, <a href=\"https:\/\/www.cbc.ca\/news\/canada\/edmonton\/legislation-aims-to-broaden-alberta-health-records-access-while-privacy-breaches-rise-1.5796122\" target=\"_blank\" rel=\"nofollow noopener\">then-health minister Tyler Shandro introduced Bill 46<\/a>, which contained amendments aimed at broadening access to Netcare outside of provincial borders.\u00a0<\/p>\n<p>Concerns were raised by Alberta\u2019s information and privacy commissioner, which stalled the bill\u2019s progression. After five years of work, the pilot project is becoming a reality as a result of recent amendments to Alberta\u2019s Health Information Act and the Alberta Electronic Health Record Regulation.\u00a0<\/p>\n<p>In an emailed statement, Alberta\u2019s Ministry of Primary and Preventative Health Services said one community pharmacy and one physician\u2019s office will be onboarded to start, before expanding to more providers, including nurse practitioners and registered nurses.\u00a0<\/p>\n<p>All providers must meet Alberta\u2019s privacy, security and regulatory requirements before being onboarded, and will be given \u201crole-based, read-only access appropriate to their professional scope,\u201d reads the statement.\u00a0<\/p>\n<p>Rowswell said in the future, he hopes to see the project be expanded to other communities like Cold Lake and Medicine Hat, where many patients cross the border for health care.\u00a0\u00a0<\/p>\n<p>The Ministry of Primary and Preventative Health Services told CBC News no decisions on further expanding the pilot project have been made at this time.\u00a0<\/p>\n<p>Paul Richer, chair of the Lloydminster and District Health Advisory Council, has been pushing for such an initiative for years and said he\u2019s excited it\u2019s now moving forward.<\/p>\n<p>While he\u2019s glad to get a major priority crossed off his to-do list, he said he is expecting a health needs assessment report in the coming months to identify more gaps and \u2014 hopefully \u2014 solutions.\u00a0<\/p>\n<p>\u201cWhat\u2019s going to be important is that \u2014 because time is of the essence and we\u2019re not getting any younger \u2014 is that it doesn\u2019t sit, that we push the government to go with those next steps,\u201d said Richer.\u00a0<\/p>\n<p>Hull said she believes the change is a positive one but added the issue of file sharing in Lloydminster is only half-solved for residents like her.\u00a0<\/p>\n<p>\u201cIt does not help when you\u2019re an Alberta resident and all your records are Saskatchewan [records], and Alberta doctors can\u2019t see the Saskatchewan results,\u201d she said. \u201cIt\u2019s almost like you&#8217;re penalized for living in Lloyd.<\/p>\n<p>\u201cIf you were in Vermilion, for instance, your records would be all Alberta.\u201d\u00a0<\/p>\n<p>Lloydminster\u2019s only hospital is located on the Saskatchewan side. According to the <a href=\"https:\/\/www.saskhealthauthority.ca\/our-organization\/quality-care-patient-safety\/privacy-personal-health-information\/health-information-services-health-records\/health-information-sharing-resources-lloydminster-residents\" target=\"_blank\" rel=\"nofollow noopener\">Saskatchewan Health Authority<\/a>, Alberta residents must request records after receiving care in the hospital. Requests come with a $20 fee, but for a number of different reasons, the cost can often be waived for Alberta residents.   <\/p>\n","protected":false},"excerpt":{"rendered":"Listen to this article Estimated 5 minutes The audio version of this article is generated by AI-based technology.&hellip;\n","protected":false},"author":2,"featured_media":409262,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[49,48,84,392],"class_list":["post-409261","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-ca","tag-canada","tag-health","tag-healthcare"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/409261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=409261"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/409261\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/409262"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=409261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=409261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=409261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}