{"id":487073,"date":"2026-02-20T06:55:09","date_gmt":"2026-02-20T06:55:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/487073\/"},"modified":"2026-02-20T06:55:09","modified_gmt":"2026-02-20T06:55:09","slug":"nasa-report-recalls-dysfunction-heated-emotions-during-boeings-botched-starliner-flight","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/487073\/","title":{"rendered":"NASA report recalls dysfunction, heated emotions during Boeing&#8217;s botched Starliner flight"},"content":{"rendered":"\n<p class=\"yf-vbsvxt\">By Joey Roulette<\/p>\n<p class=\"yf-vbsvxt\">WASHINGTON, Feb 19 (Reuters) &#8211; NASA on Thursday released a sweeping report on Boeing&#8217;s botched Starliner mission that kept two astronauts stuck on the International Space Station for nine months, detailing communication breakdowns and &#8220;unprofessional behavior&#8221; as the agency and its longtime contractor struggled to agree on how to safely return the crew to Earth.<\/p>\n<p class=\"yf-vbsvxt\">NASA Administrator Jared Isaacman ripped into Boeing and \u200cagency leadership for their handling of the Starliner mission during a news conference timed with the release of a 300-page report detailing technical and oversight failures behind the spacecraft&#8217;s first crewed mission, \u200cwhich concluded last year.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;Starliner has design and engineering deficiencies that must be corrected, but the most troubling failure revealed by this investigation is not hardware,&#8221; Isaacman wrote in a letter to NASA employees, which he posted in full on X.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;It is decision making and leadership that, \u200bif left unchecked, could create a culture incompatible with human spaceflight,&#8221; he added, echoing findings in the report&#8217;s &#8220;cultural and organizational&#8221; section.<\/p>\n<p class=\"yf-vbsvxt\">Starliner&#8217;s technical failures kept NASA astronauts Butch Wilmore and Suni Williams on the ISS for nine months in a high-stakes test mission initially planned to last roughly a week.<\/p>\n<p class=\"yf-vbsvxt\">On Earth, according to the report, Boeing and NASA officials sparred in tense meetings on how best to bring the crew home, with &#8220;unprofessional behavior&#8221; and yelling matches that countered the agency&#8217;s norms of healthy technical debate and crisis management.<\/p>\n<p class=\"yf-vbsvxt\">The report, completed in November and citing interviews with unnamed NASA officials, said &#8220;numerous interviewees mentioned defensive, unhealthy, contentious meetings during technical disagreements early in the mission.&#8221;<\/p>\n<p class=\"yf-vbsvxt\">&#8220;There was yelling in meetings. It was \u200cemotionally charged and unproductive,&#8221; one official reported. &#8220;It was probably the ugliest environment that \u2060I\u2019ve been in,&#8221; another said.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;There wasn\u2019t a clear path for conflict resolution between the teams. That led to a lot of frayed relationships and emotions,&#8221; said another.<\/p>\n<p class=\"yf-vbsvxt\">Boeing said in a statement that it was &#8220;grateful to NASA for its thorough investigation and the opportunity to contribute to it.&#8221; The company, it added, has made progress on fixing Starliner&#8217;s technical \u2060issues and has made organizational changes.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;WE FAILED THEM&#8221;<\/p>\n<p class=\"yf-vbsvxt\">Wilmore and Williams, both veteran test pilots and astronauts, launched as Starliner&#8217;s first test crew in June 2024. Five of the spacecraft&#8217;s maneuvering thrusters failed roughly 24 hours into flight as it was approaching the ISS for an autonomous docking, prompting the crew to manually intervene.<\/p>\n<p>    Story Continues  <\/p>\n<p class=\"yf-vbsvxt\">The thruster issues were among four primary technical flaws Starliner experienced during the mission that set off months of debate and ground tests as &#8220;Butch and Suni&#8221; stayed on the ISS. They \u200breturned \u200bto Earth last year on a SpaceX craft after NASA opted to return Starliner to Earth empty.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;They have so much grace, \u200band they&#8217;re so competent, the two of them. And we failed them. The agency \u200cfailed them,&#8221; NASA Associate Administrator Amit Kshatriya told reporters.<\/p>\n<p class=\"yf-vbsvxt\">Williams, now 60, retired from NASA in December, logging 608 days in space across three missions in her 27-year NASA career. Wilmore, now 63, retired in August after spending 25 years at the agency, clocking 464 days in space across three missions.<\/p>\n<p class=\"yf-vbsvxt\">The report also describes a &#8220;fragile partnership dynamic&#8221; between NASA and Boeing, in which agency officials&#8217; concerns that Boeing could drop out of NASA&#8217;s Commercial Crew Program influenced officials&#8217; decision-making on critical mission issues.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;This reluctance to challenge Boeing&#8217;s interpretations and failure to act on engineering concerns has contributed to risk acceptance and a fragile partnership dynamic.&#8221;<\/p>\n<p class=\"yf-vbsvxt\">NASA retroactively classified the Starliner mission as a &#8220;Type A&#8221; mishap, the agency&#8217;s most severe category of mission failure, triggered by factors such as damage to a spacecraft exceeding $2 million or a crew member&#8217;s death or permanent disability.<\/p>\n<p class=\"yf-vbsvxt\">Boeing has spent tens of millions of dollars on efforts to \u200cfix Starliner following the mission,. The company has taken roughly $2 billion in charges so far on the program since 2016.<\/p>\n<p class=\"yf-vbsvxt\">But NASA \u200blast year reduced the contract&#8217;s total value to $3.7 billion and cut the number of planned Starliner flights from six to four, as \u200bBoeing&#8217;s engineering struggles inch closer to 2030, the planned retirement of the ISS.<\/p>\n<p class=\"yf-vbsvxt\">RARE LEVEL OF DISCLOSURE FROM \u200bNASA&#8217;S COMMERCIAL CREW PROGRAM<\/p>\n<p class=\"yf-vbsvxt\">NASA&#8217;s decision to release a redacted version of its investigative findings was praised by former NASA officials and astronauts and marked a rare move for an \u200cagency office that has often sought to portray its collaboration with Boeing&#8217;s Starliner unit \u200bas positive and constructive.<\/p>\n<p class=\"yf-vbsvxt\">&#8220;It isn&#8217;t easy, but if previous Admins \u200bhad done same, safety &amp; public trust would be higher,&#8221; Lori Garver, former Deputy NASA Administrator and a key architect of the agency&#8217;s commercial-focused contracting model, said of Isaacman&#8217;s decision to release the report.<\/p>\n<p class=\"yf-vbsvxt\">NASA&#8217;s Commercial Crew Program seeded development of Boeing&#8217;s Starliner and SpaceX&#8217;s Dragon capsule. The agency has made an imperative of having two U.S. vehicles for transporting its astronauts to the ISS in case one encounters issues.<\/p>\n<p class=\"yf-vbsvxt\">The \u200bDragon capsule has flown over 13 crews for NASA since 2020 with no \u200cmission failures, helping position Elon Musk&#8217;s SpaceX as the U.S. space program&#8217;s most prominent contractor.<\/p>\n<p class=\"yf-vbsvxt\">Isaacman, a former customer of SpaceX&#8217;s Dragon program who spent millions of dollars commanding two private missions \u200bin orbit, has long been critical of Boeing and other giant government contractors involved in delayed and over-budget programs, a view that has been shared by the Pentagon. Isaacman&#8217;s ties with \u200bMusk concerned lawmakers during his confirmation hearings.<\/p>\n<p class=\"yf-vbsvxt\">(Reporting by Joey Roulette; Editing by Chizu Nomiyama, David Gregorio and Diane Craft)<\/p>\n","protected":false},"excerpt":{"rendered":"By Joey Roulette WASHINGTON, Feb 19 (Reuters) &#8211; NASA on Thursday released a sweeping report on Boeing&#8217;s botched&hellip;\n","protected":false},"author":2,"featured_media":487074,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[24797,49,48,9693,99289,307,28137,66,136593,38433],"class_list":{"0":"post-487073","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-science","8":"tag-boeing","9":"tag-ca","10":"tag-canada","11":"tag-international-space-station","12":"tag-jared-isaacman","13":"tag-nasa","14":"tag-nasa-astronauts","15":"tag-science","16":"tag-starliner","17":"tag-suni-williams"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/487073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=487073"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/487073\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/487074"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=487073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=487073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=487073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}