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ORIGINAL POST:<\/p>\n
Eureka Vero customers woke this morning to Day Two of their internet being down, as well as a note from Vero customer service fixing blame for the outage: A fire, they say, has cut the line, and they are waiting for Calfire to allow crews to enter the area to repair the line.<\/p>\n
Says Vero:<\/p>\n
At
We
Which raises the question: Which fire was this?\u00a0 We\u2019ll try to get hold of Vero today for further details. To the company\u2019s credit, it seems willing to be transparent with the public.<\/p>\n Until we get hold of them, we will advance a pure hypothesis: That this outage was caused by this fire in the Laytonville area last night<\/a>. The time time stamps roughly align.<\/p>\n But wait a sec, you say: If that\u2019s the case, doesn\u2019t it mean that Vero is renting its bandwidth on the old north-south AT&T cable \u2014 the one that used to get cut, like, every other day, back in the bad old days of non-redundant fiber<\/a>? That it doesn\u2019t have any deal in place for backup on the newer east-west cable to the Central Valley? That it is thus at the mercy of this historically problematic cable along 101, for the time being \u2014 at least until its own main line along Highway 299<\/a> is completed?<\/p>\n
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\nWe
\nwant to update you on the service outage currently affecting the
\nEureka area. The disruption is due to a fire in the region, and
\nrepair crews are currently awaiting access approval from CalFire to
\nbegin restoration work.<\/p>\n
\nthis time, we do not have an estimated time of resolution. However,
\nplease know that we are actively working to restore service as
\nquickly and safely as possible.<\/p>\n
\nappreciate your patience and understanding, and we will continue to
\nprovide updates as progress is made.<\/p>\n