{"id":602461,"date":"2026-04-14T02:08:09","date_gmt":"2026-04-14T02:08:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/602461\/"},"modified":"2026-04-14T02:08:09","modified_gmt":"2026-04-14T02:08:09","slug":"cibc-fixes-services-after-thousands-report-issues","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/602461\/","title":{"rendered":"CIBC fixes services after thousands report issues"},"content":{"rendered":"<p class=\"b-date-custom__date-item\">Updated:\u00a0April 13, 2026 at 8:03PM EDT<\/p>\n<p class=\"b-date-custom__date-item\">Published:\u00a0April 13, 2026 at 4:42PM EDT<\/p>\n<p class=\"c-paragraph\">Thousands of people across the country reported issues logging into the CIBC mobile banking app on Monday.<\/p>\n<p class=\"c-paragraph\">The online, real-time platform Downdetector, which allows users to log issues with apps and websites, reported more than 2,000 complaints for the Canadian bank around 3 p.m. ET.<\/p>\n<p class=\"c-paragraph\">Several users on a <a href=\"https:\/\/www.reddit.com\/r\/PersonalFinanceCanada\/comments\/1skk01n\/cibc_down\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.reddit.com\/r\/PersonalFinanceCanada\/comments\/1skk01n\/cibc_down\/\">Reddit thread<\/a> also shared they were having issues logging into the app, and in some cases, using ATMs.<\/p>\n<p><img decoding=\"async\" data-chromatic=\"ignore\" alt=\"\" class=\"c-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/04\/FJ4PFO3MZZGGBFK5QRWQA3OTHQ.jpeg\"  width=\"800\" height=\"450\"\/>CIBC online banking issues The CIBC Mobile Banking app has a prompt before users can log in saying they are currently unavailable and are working to resolve the issue on April 13, 2026. (CTV News) <\/p>\n<p class=\"c-paragraph\">In an email to <a href=\"http:\/\/CTVNews.ca\" rel=\"nofollow noopener\" target=\"_blank\">CTVNews.ca<\/a> on Monday afternoon, a CIBC spokesperson said that the issue had been resolved. <\/p>\n<p class=\"c-paragraph\">As of 7:30 p.m., Downdetector reported the number of complains at less than 100.<\/p>\n","protected":false},"excerpt":{"rendered":"Updated:\u00a0April 13, 2026 at 8:03PM EDT Published:\u00a0April 13, 2026 at 4:42PM EDT Thousands of people across the country&hellip;\n","protected":false},"author":2,"featured_media":602462,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[712,45,49,48],"class_list":["post-602461","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-apple-news","tag-business","tag-ca","tag-canada"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/602461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=602461"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/602461\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/602462"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=602461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=602461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=602461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}