The Long Play<\/a> event in San Francisco on Tuesday, Strober said AI has transformed her business.<\/p>\n“I thought I was starting a menopause company, but it turns out I’m building an AI company,” Strober said onstage.<\/p>\n
More from BI’s The Long Play event:<\/p>\n
Midi Health, based in Palo Alto, California, now uses AI to train thousands of its providers on how to answer patient questions.<\/p>\n
That’s helped the company scale to serving more than 20,000 women a week \u2014 or millions a year.<\/p>\n
The move wasn’t easy. Because research on women’s health \u2014 especially menopause \u2014 is sparse, general-purpose AI chatbots trained on the open internet weren’t good enough.<\/p>\n
Midi Health had to build its own chatbot using only high-quality data and excluding studies that have since been disproven.<\/p>\n
“There’s a lot of old, outdated data,” she said.<\/p>\n
AI dinners and office hours<\/p>\n
Beyond the chatbot, Midi Health also uses AI in its internal systems.<\/p>\n
Strober has been flying around the country to have dinner with the company’s nurses, talking through how they should use AI at work.<\/p>\n
She said she introduced one nurse \u2014 who was trying to standardize hundreds of contracts \u2014 to Google Gemini. The job, which the nurse thought would take about a month, ended up taking 10 minutes.<\/p>\n
Midi Health has also started holding AI office hours, where the company’s software engineers help different teams “AI-ify” themselves.<\/p>\n
Strober says the shift isn’t leading to mass layoffs.<\/p>\n
“It’s not threatening \u2014 it’s really about augmenting their jobs,” she said.<\/p>\n","protected":false},"excerpt":{"rendered":"Midi Health CEO Joanna Strober originally set out to launch a menopause startup. Then, AI changed everything. Loading…\n","protected":false},"author":2,"featured_media":605748,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[62,276,277,8623,49,48,5375,7477,228740,228736,228735,228739,74545,20582,45164,228738,5886,228737,61,2552],"class_list":{"0":"post-605747","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-business-insider","12":"tag-ca","13":"tag-canada","14":"tag-care","15":"tag-job","16":"tag-long-play-event","17":"tag-menopausal-woman","18":"tag-menopause-company","19":"tag-menopause-startup","20":"tag-midi-health","21":"tag-million","22":"tag-nurse","23":"tag-own-chatbot","24":"tag-san-francisco","25":"tag-strober","26":"tag-technology","27":"tag-year"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/605747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=605747"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/605747\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/605748"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=605747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=605747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=605747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}