O2 has switched on its next-generation 5G+ Standalone network in 33 large towns, 48 smaller towns and 194 rural villages across Surrey as part of its UK-wide rollout
\nUp to 1.2 million residents across Surrey can now enjoy faster speeds, better coverage and lower latency, at no extra cost
\nThe rollout forms part of O2\u2019s \u00a3700 million Mobile Transformation Plan, which is boosting reliability, capacity and coverage across the UK<\/p>\n
People and businesses across Surrey, including Dorking, Epsom, Guildford, Haslemere, Redhill, Reigate, Staines and Weybridge, can now access O2\u2019s most advanced mobile network yet, following the switch-on of its next-generation 5G+ service.<\/p>\n
More than 1.2 million residents across 275 locations in Surrey will now benefit\u00a0from the next-generation network, which delivers faster speeds, better reliability and lower latency, helping to support customers living their everyday lives.<\/p>\n
As a major commuter county bordering London, Surrey sees thousands of professionals travelling from home to their workplace via busy transport routes each day. Improved mobile reliability and lower latency will help support connectivity on the move, from busy town centres like Guildford and Staines, to key transport corridors.<\/p>\n
The upgrade also supports Surrey\u2019s role as an increasingly important business location. The county is home to several company headquarters and regional offices in urban hubs, alongside a growing innovation and research cluster spanning aerospace and defence, tech, and life sciences.<\/p>\n
O2\u2019s 5G+ network is the largest 5G standalone network in the UK and is available to customers with compatible devices at\u00a0no extra cost.\u00a0Unlike earlier versions of 5G, which relied on existing 4G technology, O2\u2019s 5G+ service uses new infrastructure to deliver a stronger more resilient mobile experience.<\/p>\n
These upgrades form part of Virgin Media O2\u2019s \u00a3700 million Mobile Transformation Plan, which will deliver another major upgrade to the company\u2019s mobile network in 2026. The investment will enhance reliability, capacity and coverage across the UK through new masts, small cells, 4G and 5G upgrades, automation and new spectrum deployment.<\/p>\n
Customers across Britain are also benefitting from the recent launch of O2 Satellite, which allows smartphones to connect directly to satellites when in remote locations that have traditionally had no phone signal for the first time, helping tackle long-standing connectivity gaps in rural communities.<\/p>\n
Professor Robert Joyce, Director of Mobile Access Engineering at O2, said:\u00a0\u201cOur new 5G+ network is now live in Surrey, providing an impressive upgrade for local people and businesses and creating new opportunities in and around the county. We are investing every single day to improve our mobile network and provide a more reliable experience for our customers, futureproofing our connectivity and paving the way for exciting innovations that lie ahead.\u201d\u00a0<\/p>\n
Boosting coverage for customers <\/p>\n
Virgin Media O2\u2019s Mobile Transformation Plan helped the operator become Europe\u2019s most improved mobile network last year, according to independent benchmarking by Umlaut Connect. It was also awarded Best Mobile Network Coverage at the Uswitch Telecoms Awards for the second year in a row, which recognised the scale, reach and reliability of its mobile network.<\/p>\n
Customers can access 5G+ with a compatible device and plan, and by ensuring their SIM is up to date. Some customers may need to switch to a digital eSIM. Full details available on the O2 website here: https:\/\/www.o2.co.uk\/5g-plus<\/a><\/p>\n Notes to editors\u00a0<\/p>\n All counties, towns and cities included in Virgin Media O2\u2019s 5G+ programme rollout have at least 90% 5G+ standalone outdoor coverage.<\/p>\n O2\u2019s rollout in Surrey includes the following towns: Ashford, Banstead, Epsom, Guildford, Horley, Redhill, Walton-on-Thames, Woking, Addlestone, Ash, Ashtead, Camberley, Caterham, Chertsey, Cobham, Dorking, Englefield Green, Esher, Farnham, Frimley, Godalming, Haslemere, Leatherhead, Lightwater, Molesey, Reigate, Staines, Stanwell, Sunbury, Thames Ditton, Warlingham, West Byfleet, and Weybridge.<\/p>\n