{"id":620101,"date":"2026-04-22T02:17:32","date_gmt":"2026-04-22T02:17:32","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/620101\/"},"modified":"2026-04-22T02:17:32","modified_gmt":"2026-04-22T02:17:32","slug":"shared-services-canada-ditches-desk-hoteling-for-ottawa-gatineau-employees-in-response-to-four-day-return-to-office","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/620101\/","title":{"rendered":"Shared Services Canada ditches desk &#8216;hoteling&#8217; for Ottawa-Gatineau employees in response to four-day return-to-office"},"content":{"rendered":"<p class=\"mb-4 text-lg md:leading-8 break-words\">The federal government\u2019s IT services department is moving away from desk \u201choteling\u201d in response to the four-day return-to-office mandate for public servants, according to an internal email obtained by the Ottawa Citizen.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">In an email to staff on Monday, April 20, an executive with Shared Services Canada said the department is implementing a \u201cneighbourhood model\u201d in the National Capital Region that will group teams and directorates into specific areas within buildings, shut down satellite co-working locations and assign workers to stations while retaining some shared desks.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cThe neighbourhood model will give us the chance to work more closely together while supporting consistent and efficient ways of working,\u201d read the email, which was signed by assistant deputy minister Jacquie Manchevsky.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The new model is set to kick in on Sept. 8, about two months after the July 6 cutoff when most public servants are required to <a href=\"https:\/\/ca.news.yahoo.com\/public-servants-ordered-back-office-211340297.html\" data-ylk=\"slk:return to the office;elm:context_link;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;return to the office&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\">return to the office<\/a> four days per week (up from three days). Executives are back on-site full time (up from four days a week) as of May 4.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">As part of the changes at Shared Services Canada, the department\u2019s operations and client services branch will scrap the use of Archibus, a software program for booking workstations.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The shift away from bookable shared workspaces \u2014 or hoteling \u2014 reverses an approach the government set in motion long before workers were sent home during the COVID-19 pandemic.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Under the current hybrid work model, desk hoteling is widespread in government office buildings.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">According to an Ottawa Citizen analysis of government data, at least 50 per cent of staff at nearly 40 departments and agencies in the core public administration did not have an assigned workspace in 2024.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Shared Services Canada <a href=\"https:\/\/ottawacitizen.com\/public-service\/desk-hoteling-public-service#comments-area:~:text=follow%20any%20potential%20changes%20to%20the%20Treasury%20Board%E2%80%99s%20remote%20work%20rules.\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:ranked near the top;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;ranked near the top&quot;}\" class=\"link \">ranked near the top<\/a>, with 92 per cent of staff going without an assigned desk that year.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Last December, when rumours started swirling of a pending return-to-office mandate, some <a href=\"https:\/\/ottawacitizen.com\/public-service\/desk-hoteling-public-service#comments-area\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:observers said they expected the rate of desk hoteling to drop;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;observers said they expected the rate of desk hoteling to drop&quot;}\" class=\"link \">observers said they expected the rate of desk hoteling to drop<\/a> if workers were brought back to the office full-time.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">At least for Shared Services, that prediction appears to be coming true \u2014 much to the chagrin of many in the rank-and-file. IT professionals have been among the most vocal opponents of federal return-to-office mandates, arguing their jobs are easily done from home <a href=\"https:\/\/ca.news.yahoo.com\/research-does-doesn-t-hybrid-130030848.html\" data-ylk=\"slk:with no affect on productivity;elm:context_link;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;with no affect on productivity&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\">with no affect on productivity<\/a>.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">\u201cI recognize that workplace transitions like this can bring a mix of emotions, and I want to thank you for your patience and understanding as these changes take shape,\u201d Manchevsky wrote in the email to staff.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The internal announcement came shortly after Public Services and Procurement Canada, the federal government\u2019s property manager, <a href=\"https:\/\/ca.news.yahoo.com\/more-space-needed-accommodate-four-080052970.html\" data-ylk=\"slk:acknowledged that the government may be forced to acquire additional office space;elm:context_link;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;acknowledged that the government may be forced to acquire additional office space&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\">acknowledged that the government may be forced to acquire additional office space<\/a> to accommodate employees on site four days each week, <a href=\"https:\/\/ca.news.yahoo.com\/government-adjusting-plan-offload-office-201514998.html\" data-ylk=\"slk:reversing a previous commitment;elm:context_link;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;reversing a previous commitment&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\">reversing a previous commitment<\/a> to cutting the government\u2019s building portfolio by half over a decade.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">More than 1,000 workers at Shared Services have recently been <a href=\"https:\/\/ca.news.yahoo.com\/more-500-workers-shared-services-194410114.html\" data-ylk=\"slk:told their jobs are at risk of being cut;elm:context_link;itc:0;sec:content-canvas;outcm:mb_qualified_link;_E:mb_qualified_link;ct:story;\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;told their jobs are at risk of being cut&quot;}\" class=\"link  yahoo-link\" rel=\"nofollow noopener\" target=\"_blank\">told their jobs are at risk of being cut<\/a> as part of the government\u2019s ongoing efforts to slash thousands of public service jobs over the next several years.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Shared Services Canada did not provide comment by deadline.<\/p>\n<p>Related<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Our website is your destination for up-to-the-minute news, so make sure to bookmark our\u00a0<a class=\"link \" href=\"https:\/\/ottawacitizen.com\/\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:homepage;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;homepage&quot;}\">homepage<\/a>\u00a0and\u00a0<a class=\"link \" href=\"https:\/\/ottawacitizen.com\/newsletters\/\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:sign up for our newsletters;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;sign up for our newsletters&quot;}\">sign up for our newsletters<\/a>\u00a0so we can keep you informed.<\/p>\n","protected":false},"excerpt":{"rendered":"The federal government\u2019s IT services department is moving away from desk \u201choteling\u201d in response to the four-day return-to-office&hellip;\n","protected":false},"author":2,"featured_media":620102,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[194295],"tags":[49,48,100536,232859,74262,20739,157536,232858,171577],"class_list":{"0":"post-620101","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ottawa","8":"tag-ca","9":"tag-canada","10":"tag-desk","11":"tag-hoteling","12":"tag-national-capital-region","13":"tag-ottawa","14":"tag-ottawa-citizen","15":"tag-shared-services","16":"tag-shared-services-canada"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/620101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=620101"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/620101\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/620102"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=620101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=620101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=620101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}