{"id":621847,"date":"2026-04-22T21:04:42","date_gmt":"2026-04-22T21:04:42","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/621847\/"},"modified":"2026-04-22T21:04:42","modified_gmt":"2026-04-22T21:04:42","slug":"medical-travel-case-management-pilot-is-about-to-roll-out","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/621847\/","title":{"rendered":"Medical travel case management pilot is about to roll out"},"content":{"rendered":"

The NWT\u2019s health authority is about to start a two-year pilot program that uses case managers to coordinate medical travel appointments and minimize delays and disruption.<\/p>\n

The GNWT\u2019s 2026-27 budget included $486,000 for the project<\/a>, which creates three positions known as medical travel nurse case managers.<\/p>\n

They will be tasked with reducing avoidable medical travel costs and improving patient experience.<\/p>\n

Medical travel \u2013 a necessity in the North, where most people live far from advanced healthcare \u2013 is a huge annual cost for the territorial government and a leading cause of patient complaints.<\/p>\n

The pilot will be implemented in Yellowknife Primary Care, the health authority said this week.<\/p>\n

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Case managers will be given the following priorities:<\/p>\n

better coordination for out-of-territory care;<\/p>\n

examining cases where virtual care would help;<\/p>\n

helping patients \u201cavoid becoming unnecessarily attached to distant health care systems\u201d; and<\/p>\n

reducing travel costs while improving \u201cpatient navigation.\u201d<\/p>\n

\u201cWe will aim to reduce unnecessary travel by supporting care closer to home or virtually, and by bundling appointments to minimize trips,\u201d health authority boss Kim Riles was quoted as saying in a news release<\/a>.<\/p>\n

\u201cThis pilot will also strengthen clinical data collection and inform future planning work that benefits all regions, to improve patient experience, outcomes, and the efficient use of financial and clinical resources.\u201d<\/p>\n

Recruitment is ongoing. The health authority expects the positions to be filled \u201cover the next several months.\u201d<\/p>\n

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