{"id":624679,"date":"2026-04-24T03:11:11","date_gmt":"2026-04-24T03:11:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/624679\/"},"modified":"2026-04-24T03:11:11","modified_gmt":"2026-04-24T03:11:11","slug":"customers-of-nova-scotia-car-dealership-allege-fraud-say-outstanding-loans-never-paid-halifax","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/624679\/","title":{"rendered":"Customers of Nova Scotia car dealership allege fraud, say outstanding loans never paid &#8211; Halifax"},"content":{"rendered":"<p>Customers of a Halifax-area used car dealership are sounding the alarm after they say the business left them on the hook for loans on vehicles they\u2019ve already traded in.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/01\/70c8fc80.png\" alt=\"\" style=\"position:absolute;width:1px;height:1px\" referrerpolicy=\"no-referrer-when-downgrade\"\/><\/p>\n<p>Some say it\u2019s ruined their credit and put them in financial peril.<\/p>\n<p>\u201cSo right now on paper, it looks like we own three vehicles and are paying for three vehicles, even though we only have two,\u201d said Laureen Rushton.<\/p>\n<p>Rushton says she traded her old Mazda and purchased a truck from Race Auto Group in Lower Sackville in September 2025.<\/p>\n<p>She says she was told by the company at the time to put a stop-payment on the Mazda\u2019s loan and they would pay off the remaining debt on the vehicle.<\/p>\n<p>But in January, Rushton says the financial company responsible for the lien on her Mazda started reaching out and demanding payments.<\/p>\n<p>Story continues below advertisement<\/p>\n<p>\u201cOur credit is gone. There\u2019s no going back from that when you look at it on paper and it looks like we have just been delinquent on a loan,\u201d she said.<\/p>\n<p>Rushton apparently isn\u2019t alone. Multiple people are now speaking out online about their situations with Race Auto Group.<\/p>\n<p>\u201cI\u2019m now reaching out to a lawyer, and I\u2019m off to the police after this to find out my options,\u201d Chris Wisen told Global News.<\/p>\n<p>\t\t\t\t\t<img decoding=\"async\" width=\"170\" height=\"225\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/01\/1767930311_275_national.jpg\" alt=\"Get breaking Canada news delivered to your inbox as it happens so you won't miss a trending story.\"\/><\/p>\n<p>\t\t\t\t\tGet breaking National news<\/p>\n<p>Get breaking Canada news delivered to your inbox as it happens so you won&#8217;t miss a trending story.<\/p>\n<p>\u201cI\u2019m not going to be paying for two cars and only own one.\u201d<\/p>\n<p>RCMP are already involved.<\/p>\n<p>On Wednesday, a large group of frustrated customers arrived at the Sackville Drive location demanding answers. In a statement, RCMP confirm they were called at around 11:30 a.m. after the owner of the business reported \u201cseveral customers and employees had attended the location demanding money and property, and had caused damage.\u201d<\/p>\n<p>Officers were called to de-escalate the situation.<\/p>\n<p>RCMP say no charges have been laid in terms of the damage but confirmed they are investigating 20 reports of fraud from the both Race Auto locations in Lower Sackville.<\/p>\n<p>The company\u2019s website indicates they serve Lower Sackville, Halifax, and Truro, N.S.<\/p>\n<p>Story continues below advertisement<\/p>\n<p>\u201cThe reports that we have received is that these customers have not received the service that they were purchasing and it was misrepresented. So that what\u2019s under investigation,\u201d said spokesperson Cpl. Mandy Edwards.<\/p>\n<p>The RCMP\/HRP Integrated Criminal Investigation Division Financial Crime Unit is investigating.<\/p>\n<p>\n\t\t\tMore on Canada<br \/>\n\t\t\tMore videos\n\t\t<\/p>\n<p>Race Auto Group did not respond to Global News\u2019 multiple requests for comment by deadline on Thursday.<\/p>\n<p>A sign on the door of one of the locations said the business was closed.<\/p>\n<p>BBB accreditation suspended<\/p>\n<p>On its website, the Better Business Bureau (BBB) said it had suspended Race Auto Group\u2019s BBB accreditation as of Tuesday <a href=\"https:\/\/www.bbb.org\/ca\/ns\/lower-sackville\/profile\/used-car-dealers\/race-auto-group-0087-23829\/more-info#alert-0_-1\" target=\"_blank\" rel=\"noopener nofollow\">\u201cdue to a failure to address marketplace disputes quickly, professionally, and in good faith.\u201d<\/a><\/p>\n<p>\u201cThe matter will be reviewed by the BBB\u2019s Board of Directors at its next meeting,\u201d the BBB wrote on its website.<\/p>\n<p>The BBB also listed a pattern of complaints, including trade-in lien payouts that were \u201cnot completed or significantly delayed,\u201d and \u201cconsumers continuing to be pursued by lenders for outstanding balances related to trade-ins.\u201d<\/p>\n<p>The BBB noted it had submitted a written request to the business back in January \u201cencouraging them to address the pattern of complaints.\u201d<\/p>\n<p>Story continues below advertisement<\/p>\n<p>The business responded on March 21, the BBB said, and advised they were taking several steps including hiring an accounts payable representative \u201cdedicated to processing loan payouts and improving timelines of lien and loan payouts.\u201d<\/p>\n<p>For now, the customers allegedly left on the hook say they\u2019re angry and looking at what legal recourse is available to them.<\/p>\n<p>\u201cWhat I can say on TV, I guess I\u2019m ticked off,\u201d said Wisen.<\/p>\n<p>\u201cIt was definitely a slap in the face and not really the way I wanted to start my day. It went from being a great day to now so many unanswered questions.\u201d<\/p>\n<p>\n\t\t&amp;copy 2026 Global News, a division of Corus Entertainment Inc.\t<\/p>\n","protected":false},"excerpt":{"rendered":"Customers of a Halifax-area used car dealership are sounding the alarm after they say the business left them&hellip;\n","protected":false},"author":2,"featured_media":624680,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[48,43,44,234269,41,39,42,40],"class_list":["post-624679","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-canada","tag-headlines","tag-news","tag-race-auto-group","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/624679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=624679"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/624679\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/624680"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=624679"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=624679"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=624679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}