{"id":644446,"date":"2026-05-03T04:47:42","date_gmt":"2026-05-03T04:47:42","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/644446\/"},"modified":"2026-05-03T04:47:42","modified_gmt":"2026-05-03T04:47:42","slug":"quebec-patient-saw-family-doctor-362-times-in-a-year","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/644446\/","title":{"rendered":"Quebec patient saw family doctor 362 times in a year"},"content":{"rendered":"<p class=\"c-paragraph\">One Quebecer recorded 362 appointments with a family doctor in 2024 \u2014 the most in the entire country, according to think tank SecondStreet.org, which examines how government policies affect Canadians\u2019 lives.<\/p>\n<p class=\"c-paragraph\">The revelation comes after the organization made a freedom of information (FOI) request with the R\u00e9gie de l\u2019assurance maladie du Qu\u00e9bec (RAMQ).<\/p>\n<p class=\"c-paragraph\">\u201cThe numbers from Quebec are astronomically high compared with data from other parts of the country,\u201d said SecondStreet.org president Colin Craig.<\/p>\n<p class=\"c-paragraph\">\u201cThe Quebec government should look into the numbers more closely and determine if there\u2019s abuse. If there is abuse, then tackling the problem could help free up resources in the system to help other patients.\u201d<\/p>\n<p class=\"c-paragraph\">The <a href=\"https:\/\/secondstreet.org\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/secondstreet.org\/\">think tank compared Quebec\u2019s numbers<\/a> with British Columbia, Alberta, Saskatchewan and Manitoba, but did not provide data for other provinces or territories.<\/p>\n<p class=\"c-paragraph\">In B.C., the patient who recorded the most visits was seen 209 times by a general practitioner.<\/p>\n<p class=\"c-paragraph\">In Manitoba, that number was 252, and in Saskatchewan it was 199.<\/p>\n<p class=\"c-paragraph\">Alberta was unable to provide \u201cany identifying information\u201d on top 10 visitors.<\/p>\n<p>Booking a doctor\u2019s appointment in Quebec? Expect to answer AI questions Patients in Quebec looking to book a new doctor&#8217;s appointment will be greeted with triage questions generated by artificial intelligence (AI). <\/p>\n<p class=\"c-paragraph\">According to the FOI for Quebec, the number of visits was determined based on \u201cthe number of patient-physician contacts for a service provided to an insured person by the R\u00e9gie (RAMQ) on a specific day and at a given facility.\u201d<\/p>\n<p class=\"c-paragraph\">It noted that, \u201cA person may have more than one visit on the same day if they saw more than one physician during that day,\u201d and all visits were included, regardless of where they took place \u2014 private practice, hospital or in a long-term care facility, for example.<\/p>\n<p class=\"c-paragraph\">This is how many times Quebec\u2019s top 10 users for 2024 saw a family doctor:<\/p>\n<p>Patient rankingNumber of appointmentsAmount billed by doctor(s)1362$23,4962346$22,8213309$21,7934300$22,3005298$21,8076298$21,6217297$22,0448296$22,4889295$21,25110295$20,976<\/p>\n<p class=\"c-paragraph\">Quebec\u2019s Health Ministry reiterated the fact that the numbers do not \u201csolely represent appointments with a doctor in a private practice or visits to the emergency room.\u201d<\/p>\n<p class=\"c-paragraph\">\u201cThe data may include home care, hospitalization and long-term care facilities (CHSLDs),\u201d it said. \u201cAn elderly person who is ill and residing in a long-term care facility, or a patient hospitalized for a very long period \u2014 following an accident, for example \u2014 will inevitably be the subject of a significant number of consultations.\u201d<\/p>\n<p class=\"c-paragraph\">The ministry added that it could not \u201cdraw conclusions\u201d from the numbers as it is \u201cunaware of the situation and condition of the individuals.\u201d<\/p>\n<p class=\"c-paragraph\">Nevertheless, it insisted that access to health care remains a priority.<\/p>\n<p class=\"c-paragraph\">\u201cIt is important for the MSSS to continue identifying best practices for supporting frequent service users to address the specific needs of this patient group more effectively,\u201d it said.<\/p>\n<p>Quebec sees record exodus of doctors from public care Over 1,000 Quebec doctors left the public system in 2025. <\/p>\n<p class=\"c-paragraph\">The ministry pointed to a recent report by the <a href=\"https:\/\/www.inesss.qc.ca\/publications\/repertoire-des-publications\/publication\/utilisation-frequente-des-services-durgence.html\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.inesss.qc.ca\/publications\/repertoire-des-publications\/publication\/utilisation-frequente-des-services-durgence.html\">Institut national d\u2019excellence en sant\u00e9 et services sociaux<\/a> (INESSS) that emphasized that patients who made four or more emergency room visits in Quebec in 2018\u20132019 accounted for nine per cent of all patients and 29 per cent of total visits.<\/p>\n<p class=\"c-paragraph\">\u201cThe Quebec health care system, like those of other Canadian provinces, is based on a universal access system, which allows all eligible individuals to access the services they need, regardless of their medical history, chronic illnesses, or pre-existing conditions,\u201d the ministry concluded.<\/p>\n<p class=\"c-paragraph\">For its part, the RAMQ simply noted that it \u201cdoes not have information regarding the reason why a person makes an appointment.\u201d<\/p>\n<p class=\"c-paragraph\">\u201cThe RAMQ\u2019s role is to enforce the terms of the compensation agreement signed between the medical federations (in this case, the [Federation of General Practitioners of Quebec] FMOQ) and the Ministry of Health and Social Services (MSSS),\u201d it told CTV News.<\/p>\n<p>Montreal-area couple tries for weeks to get doctor\u2019s appointment, waits nearly two months A couple was forced to wait nearly two months for a doctor&#8217;s appointment so the 77-year-old Montreal man could return to work. <\/p>\n<p class=\"c-paragraph\">The data also showed that 11,586 people saw a doctor between 51 and 100 times in 2024, while 1,611 Quebecers had 100 or more appointments.<\/p>\n<p class=\"c-paragraph\">Across the other provinces, B.C. noted 14,497 patients who visited a doctor between 51 and 100 times; Alberta had 25,767, Saskatchewan had 31, and Manitoba had 560.<\/p>\n<p class=\"c-paragraph\">When it came to more than 100 appointments per person, B.C. recorded 241 patients, Alberta had 9,331, Saskatchewan had one, and Manitoba had 40.<\/p>\n<p>Access to care<\/p>\n<p class=\"c-paragraph\">The numbers come amid growing cries for Quebec to fix its public health care system, with a 2025 study by the Institut de la statistique du Qu\u00e9bec (ISQ) showing that in 2019, 82 per cent of the population was registered with a single family doctor.<\/p>\n<p class=\"c-paragraph\">That number steadily declined until it was 72 per cent in 2024.<\/p>\n<p class=\"c-paragraph\">At the time, the ISQ pointed to several reasons for the decline, such as retirements and newer doctors choosing to take on fewer patients.<\/p>\n<p class=\"c-paragraph\">Currently, about 1.5 million Quebecers do not have a family doctor.<\/p>\n<p class=\"c-paragraph\">Access to a general practitioner for every Quebecer was one of the many promises made by the Coalition Avenir Qu\u00e9bec (CAQ) government when it was first elected in 2018.<\/p>\n<p>Montreal doctor wants every child to have a pediatrician Dr. Matthew Donlan has launched Care for Every Kid initiative and hopes it can be introduced province-wide. <\/p>\n","protected":false},"excerpt":{"rendered":"One Quebecer recorded 362 appointments with a family doctor in 2024 \u2014 the most in the entire country,&hellip;\n","protected":false},"author":2,"featured_media":644447,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[712,49,48,84,392],"class_list":["post-644446","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-apple-news","tag-ca","tag-canada","tag-health","tag-healthcare"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/644446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=644446"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/644446\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/644447"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=644446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=644446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=644446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}