{"id":728172,"date":"2026-06-10T19:56:12","date_gmt":"2026-06-10T19:56:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/728172\/"},"modified":"2026-06-10T19:56:12","modified_gmt":"2026-06-10T19:56:12","slug":"ttc-tool-will-let-it-call-out-bad-behaviouron-station-pa-system","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/728172\/","title":{"rendered":"TTC tool will let it call out bad behaviouron station PA system"},"content":{"rendered":"

The TTC says it is rolling out a \u201creal-time monitoring tool\u201d that will help it detect antisocial behaviour across the subway system and respond to it quickly. <\/p>\n

TTC Chair Jamaal Myers made the announcement about the about the Subway Assistance Management Program, SAM for short, at Kennedy Station Wednesday morning. <\/p>\n

\u201cOur officers can\u2019t be everywhere. Sam helps bridge that gap using TTC\u2019s camera and PA system,\u201d Myers said. \u201cTransit control staff can now spot antisocial behavior like smoking or unsafe behavior like loitering or vandalism to tell rule breakers to stop what they\u2019re doing, and if they don\u2019t dispatch law enforcement.\u201d<\/p>\n

TTC staff say they implemented SAM as a pilot program at Kennedy Station in April after the PA system in subway systems was upgraded to a digital format. <\/p>\n

It lets transit control staff deploy targeted messages through the PA system when bad behaviour is detected. <\/p>\n

Control staff can, for example, issue a warning to someone to stop smoking in a station if a rider reports the behaviour through the Safe TTC app. <\/p>\n

\"\"Subway riders on platform Riders wait to board a TTC train at Kennedy Station June 6, 2026. <\/p>\n

The system was borrowed from Sacramento\u2019s light rail system, and cost about $250,000.<\/p>\n

\u201cSacramento had huge, huge benefits in doing this, in terms of customer satisfaction and actual reduction in incidents, and also they could strategically deploy their operator or their enforcement folks to the areas where actually needed,\u201d TTC Chief Operating Officer Fort Monaco said. <\/p>\n

\"\"Jamaal Myers TTC Chair Jamaal Myers speaks at Kennedy Station Wednesday June 10, 2026. <\/p>\n

Myers said he\u2019s not concerned that the system encourages people to report on one another through the app. <\/p>\n

\u201cI mean, we\u2019re already monitoring the system, and if you don\u2019t want to be called out, don\u2019t smoke, don\u2019t loiter, don\u2019t commit vandalism. It\u2019s pretty simple,\u201d he said. <\/p>\n

He couldn\u2019t immediately say how many people have downloaded the SafeTTC app to date. <\/p>\n

The system will not be deployed on trains for the time being. TTC staff said the announcement system on trains will continue to be a problem in the immediate future. <\/p>\n

\u201cI will say trains will continue to be a bit of a challenge because you are propagating a signal through an underground tunnel and you\u2019re going to have some moments of difficulty,\u201d Monaco said. <\/p>\n

Monaco said the TTC is hoping to eventually improve the problem by upgrading the antennae underground. <\/p>\n","protected":false},"excerpt":{"rendered":"The TTC says it is rolling out a \u201creal-time monitoring tool\u201d that will help it detect antisocial behaviour…\n","protected":false},"author":2,"featured_media":728173,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[712,43,44,41,39,42,40],"class_list":["post-728172","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-apple-news","tag-headlines","tag-news","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/728172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=728172"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/728172\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/728173"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=728172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=728172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=728172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}