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<\/p>\nAir Canada\u2019s cancellation of several flights due to the strike by its unionized flight attendants has thrown a wrench in the summer travel plans of thousands of air passengers across the country. <\/p>\n
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Cory Bolton, who lives in the Nisga\u2019a village of Gitwinksihlkw about 100km northwest of Terrace, travelled to Toronto with his daughter for a vacation on Aug. 7th. <\/p>\n
\u201cWe toured around Toronto. We went to Ripley\u2019s, the CN Tower, and then we went to Niagara Falls as well,\u201d he said.<\/p>\n
The two were meant to fly back to YVR airport to catch a flight to Terrace on Aug. 15th. <\/p>\n
\u201cMy flight was scheduled for 9:30 p.m. And I got the text at about 10:50 in the morning saying my flights are cancelled.\u201d<\/p>\n
Bolton was able to get his flights rebooked through a travel agency, but not until Aug. 20th. <\/p>\n
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\u201cI\u2019m actually stuck here for an extra five days, and I\u2019m pretty much stuck here on my own expense. I have to pay for all the hotels and the meals myself.\u201d<\/p>\n
Bolton had mixed feelings about the flight attendants\u2019 strike action, which is soon expected to come to an end after Federal Jobs Minister Patty Hajdu ordered the airline and union into binding arbitration. <\/p>\n
\u201cIf I was in their shoes and I wasn\u2019t getting paid enough, I think I probably would be the same way,\u201d he said. <\/p>\n
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\u201cBut I was also lost and I didn\u2019t know what to do, so it\u2019s kind of put me in a hard position.\u201d<\/p>\n
Vancouver resident Abhinav Nair was booked on Aug. 15th to fly to India via Singapore to attend a cousin\u2019s wedding.<\/p>\n
Air Canada cancelled his flight the same day he was supposed to fly out. <\/p>\n
\u201cAn hour later, Air Canada sent another email saying, \u2018oh, we tried our best to find another alternative path through 120 other airlines and we found nothing. Sorry to that,\u2019\u201d he said.<\/p>\n
Nair ended up finding another flight path to get to his destination, which involves stops in Dallas and Qatar.<\/p>\n
\u201cI had to shell out $2,000 out-of-pocket to get to where I need to be.\u201d<\/p>\n
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Nair says he has had great experiences on Air Canada flights but compares dealing with the bureaucracy of the airline to a nightmare.<\/p>\n
\u201cForcing customers to deal with generic emails and [providing] no actual support, knowing that this is coming down the pipeline, is really frustrating. It just adds up to the other traumas Air Canada has inflicted upon me throughout the years.\u201d<\/p>\n
John Gradek, a supply networks and aviation professor at McGill University, believes aviation rules are leaving passengers on the hook for costs. <\/p>\n
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