{"id":77848,"date":"2025-08-18T04:02:08","date_gmt":"2025-08-18T04:02:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/77848\/"},"modified":"2025-08-18T04:02:08","modified_gmt":"2025-08-18T04:02:08","slug":"lots-of-turbulence-air-canada-flyers-describe-cancellation-rebooking-chaos-amid-strike","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/77848\/","title":{"rendered":"&#8216;Lots of turbulence&#8217;: Air Canada flyers describe cancellation, rebooking chaos amid strike"},"content":{"rendered":"<p>Travellers in Canada and abroad scrambled to secure flights on Sunday after striking Air Canada flight attendants defied a federal back-to-work order, abruptly halting the airline&#8217;s plans to resume operations.<\/p>\n<p>Lila Rousseaux, who\u00a0was scheduled to fly home with her family\u00a0from Zurich to Toronto on Sunday, told CBC News she spent all of Saturday glued to her phone for news about whether her flight would be cancelled.<\/p>\n<p>At 12:30 a.m. on Sunday, she was informed it was.<\/p>\n<p>&#8220;I spent\u00a0one and a half hours on the phone with the agent &#8230; lots of turbulence,&#8221;\u00a0Rousseaux\u00a0said.<\/p>\n<p>&#8220;There was a lot of inflexibility in terms of what can be done,&#8221; she said, adding that her suggestions to take a train to Amsterdam to catch a plane or fly directly to the U.S. before driving across the border were rebuffed by the agent.<\/p>\n<p>WATCH | Lila Rousseaux describes &#8216;turbulence&#8217; of rebooking flight:<img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/08\/1755489727_884_default.jpg\"  alt=\"\" class=\"thumbnail\" loading=\"lazy\"\/><\/p>\n<p class=\"video-item-title\">Want Air Canada to reroute your flight? Prepare for &#8216;turbulence,&#8217; says this passenger<\/p>\n<p>Air Canada says it plans to restart flights Monday evening after striking flight attendants defied the federal government\u2019s back-to-work order Sunday morning. For Lila Rousseaux, a longtime Air Canada customer, the weekend work stoppage has resulted in inflexibility from the airline as she and her family try to reroute their way home.<\/p>\n<p>Rousseaux said she finally booked an &#8220;awful&#8221; overnight flight to Atlanta, lamenting that she is no longer being seated with children.<\/p>\n<p>&#8220;The distress in my family is very acute,&#8221; she said.<\/p>\n<p>Ottawa moved to intervene in the labour dispute on Saturday, less than 12 hours after the strike and lockout took effect, with federal Jobs Minister\u00a0Patty Hajdu saying\u00a0she was invoking Section 107 of the Canada Labour Code to ask the Canada Industrial Relations Board (CIRB)\u00a0to send the two sides to binding arbitration and to order the airline and its flight attendants back to work in the meantime.<\/p>\n<p>The Montreal-based airline subsequently announced early Sunday that it planned to resume flights in\u00a0the evening,\u00a0but just hours later, the union representing more than 10,000 flight attendants said in a statement that members would remain on strike \u2014 scuttling those plans and prompting Air Canada to cancel some 240 flights.<\/p>\n<p>WATCH |\u00a0Hundreds of flight attendants picket at Vancouver airport:<img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/08\/1755489728_814_default.jpg\"  alt=\"\" class=\"thumbnail\" loading=\"lazy\"\/><\/p>\n<p class=\"video-item-title\">Hundreds of Air Canada flight attendants picket in Vancouver<\/p>\n<p>Hundreds of Air Canada flight attendants demonstrated outside Vancouver International Airport on Saturday. The strike prompted a warning for passengers to avoid the airport unless they have confirmed a booking on a different airline. Shaurya Kshatri reports.<\/p>\n<p>At Vancouver International Airport, passengers stood in long lines to get the latest updates on their delayed and cancelled flights, as workers outside demonstrated with signs reading, &#8220;Unpaid work won&#8217;t fly.&#8221;<\/p>\n<p>Chi Ehis\u00a0told The Canadian Press she is having to pay an extra $2,000 to meet her family in Florida for a vacation after her flight was cancelled Sunday morning.<\/p>\n<p>Instead of flying straight from Vancouver, she is now taking a bus to Seattle before catching another, pricier flight.<\/p>\n<p>&#8220;I can&#8217;t scream. I have to just figure out what to do,&#8221; Ehis said, adding\u00a0her plane ticket cost $1,500.<\/p>\n<p>WATCH | Tips for Air Canada passengers\u00a0from travel influencer Moxey Munch:<img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/08\/1755489728_118_default.jpg\"  alt=\"\" class=\"thumbnail\" loading=\"lazy\"\/><\/p>\n<p class=\"video-item-title\">CBC&#8217;s Mark Carcasole speaks with Moxey Munch on tips for Air Canada customers<\/p>\n<p>CBC&#8217;s Mark Carcasole speaks with Moxey Munch on tips for Air Canada customers<\/p>\n<p>In Toronto,\u00a0Khalid Muhammadi told CBC News he flew in from\u00a0Dubai en route to Edmonton but is now stuck at Pearson International Airport.<\/p>\n<p>&#8220;WestJet is asking eight grand; what am I supposed to do?&#8221; he said.<\/p>\n<p>Muhammadi voiced frustrations\u00a0with the federal government for not resolving the labour dispute.<\/p>\n<p>&#8220;You knew a strike was coming &#8230; do your job.&#8221;<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" alt=\"People hold up signs during a demonstration.\"   src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/08\/air-canada-flight-attendants-20250817.jpg\" style=\"aspect-ratio:1.5485564304461943\" data-cy=\"image-img\"\/>Air Canada employees and union members protest outside the airline&#8217;s headquarters in Montreal on Sunday. (Graham Hughes\/The Canadian Press)<\/p>\n<p>Air Canada has said passengers whose flights are cancelled will be offered a full refund or the opportunity to change their travel plans without a fee.<\/p>\n<p>However, it said that under Canada&#8217;s airline passenger protection regulations, customers are not eligible for compensation for expenses incurred during travel delays deemed outside the airline&#8217;s control.<\/p>\n<p>&#8220;Customers in Canada are not eligible for compensation for delayed or cancelled flights, meals, hotels or other incidental expenses for situations outside the carrier&#8217;s control, such as a labour disruption,&#8221; the airline said.<\/p>\n<p>Air Canada said in a news release that its flights would resume Monday evening, although a notice on its booking page said all Air Canada and Air Canada Rouge flights were cancelled until further notice.<\/p>\n","protected":false},"excerpt":{"rendered":"Travellers in Canada and abroad scrambled to secure flights on Sunday after striking Air Canada flight attendants defied&hellip;\n","protected":false},"author":2,"featured_media":77849,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[43,44,41,39,42,40],"class_list":["post-77848","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-headlines","tag-news","tag-top-news","tag-top-stories","tag-topnews","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/77848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=77848"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/77848\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/77849"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=77848"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=77848"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=77848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}