A group who claim technical problems with Fifa\u2019s online football agent exam prevented them from com\u00adpleting the test are to take their cases to the court of arbitration for sport.<\/p>\n
As revealed last month in the Guardian<\/a>, dozens of prospective agents complained there were various issues with the platform being used for the new global exam that took place for the first time on 18\u00a0June. That included candidates left with insufficient time to answer the questions and later finding out that multiple answers had not been recorded. Some were allowed to resit the exam on 30\u00a0June, but many were informed they will have to wait until next year and had no right to appeal.<\/p>\n In a letter sent last month to Fifa\u2019s general secretariat, the group of more than 40 candidates who were affected asked for a review \u201cbased on fundamental and obvious errors in the application of Fifa regulations\u201d that they estimate could have had an effect on \u201cthousands worldwide\u201d.<\/p>\n \u201cAcross borders and examination centres, candidates encountered severe technical and procedural irregularities that compromised the fairness, transparency and \u00advalidity of the exam,\u201d the letter says, listing several examples including \u201c\u00adincorrect or mis\u00adleading questions\u201d and \u201cmultiple correct answers marked as wrong\u201d.<\/p>\n \u201cThe list of technical issues is extensive and in many cases nearly \u00adnever\u2011\u00adending. These \u00adconditions made it impossible for many \u00adcandidates to complete the exam under fair or standardised conditions. We are appealing directly to Fifa, believing in its responsibility and commitment to justice. We are not an institution. We are students and professionals, volunteering our time in search of fairness. Please do not reject our appeal automatically.\u201d<\/p>\n Fifa said it \u201cdiligently checked every substantiated complaint regarding technical impediments in the context of the exam\u201d but could not respond further to the letter and claimed the issue had \u201calready been resolved\u201d. As such, the group is now planning to take their case to Cas, where they will request an opportunity to retake the exam before the scheduled date next year.<\/p>\n skip past newsletter promotion<\/a><\/p>\n Sign up to Football Daily<\/p>\n Kick off your evenings with the Guardian’s take on the world of football<\/p>\n Privacy Notice: Newsletters may contain info about charities, online ads, and content funded by outside parties. For more information see our Privacy Policy<\/a>. We use Google reCaptcha to protect our website and the Google Privacy Policy<\/a> and Terms of Service<\/a> apply.<\/p>\n after newsletter promotion<\/p>\n Fifa has yet to comment publicly on the claims, but has been reassured by providers that there was no issue with the exam platform. World football\u2019s governing body is believed to be satisfied that most of the candidates were able to take the exam with no technical problems.<\/p>\n","protected":false},"excerpt":{"rendered":"A group who claim technical problems with Fifa\u2019s online football agent exam prevented them from com\u00adpleting the test…\n","protected":false},"author":2,"featured_media":80112,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[440],"tags":[49,48,561,82],"class_list":{"0":"post-80111","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-soccer","8":"tag-ca","9":"tag-canada","10":"tag-soccer","11":"tag-sports"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/80111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=80111"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/80111\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/80112"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=80111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=80111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=80111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}