New Salmon Arm business offers \u2018tech solutions to your tech problems\u2019<\/p>\n
Published 5:00 am Monday, August 10, 2026<\/p>\n
When \u201chave you tried turning it off and on again\u201d no longer works on your device, it\u2019s time for Shuswap TechSolutions.<\/p>\n
\u201cTech-xperts\u201d Andrew Tune and Will Roebuck struck out on their own and opened the technology repair business on Aug. 1 at 356 Alexander Street NE beside the Salmar Classic.<\/p>\n
The two previously worked at ThinkMonkey which was sold to another company, leading Tune and Roebuck to a decision to start their own venture.<\/p>\n
\u201cIt just wasn\u2019t very feasible to drive to Kelowna or Vernon for work,\u201d Tune said. \u201cThat\u2019s the closest for this type of work.\u201d<\/p>\n
With both having about five years in the industry, they started off as self-taught, but have since gone back to school with Tune having taken a computer IT repair course in 2023, while Roebuck did an undergrad in computer science. They now have full knowledge of the inner workings of all things tech, and specialize in repairing smartphones, computers and PCs, laptops, gaming consoles, iPads and tablets, software and hardware issues and more.<\/p>\n
\u201cPretty much anything technology based, or anything small electrical,\u201d Tune added.<\/p>\n
For anyone whose cellphone is beyond repair or just wants to upgrade, Shuswap TechSolutions can order in a refurbished phone. They don\u2019t keep them in stock and keep it as more of an \u201cas needed\u201d basis.<\/p>\n
A client can come in with specifications of what they want, the guys will provide some quotes, then order it in. Similarly, they can also bring in computers.<\/p>\n
\u201cWe do also work with a couple of computer manufacturers to bring in new systems as well\u2026 laptops, desktops, all-in-ones,\u201d Roebuck said.<\/p>\n
In naming and branding their business, they brainstormed the name and logo through a combination of personal interests and practical reasoning.<\/p>\n
Self-dubbed \u201cYour Local Tech Wizards,\u201d the business\u2019 logo features a wizard\u2019s hat that represents Tune and Roebuck\u2019s personal interest in gaming and Dungeons & Dragons, while the name is reflective of where they are and what they do.<\/p>\n
As for the blue and orange colours, Roebuck liked blue for the hat while Tune incorporated the orange for the Secw\u00e9pemc peoples. <\/p>\n
Another contributing factor in choosing a name was the puns that went along with ThinkMonkey, with the two getting a lot of \u2018are you the monkey that thinks\u2019?<\/p>\n
\u201cWhen we came to a name, we said no animals,\u201d Tune said. \u201cNo animals whatsoever.\u201d<\/p>\n
Prior to opening, the two created a flyer to distribute as an introduction to themselves and their services, and acknowledged all who supported them in this new endeavour.<\/p>\n
\u201cWe\u2019d like to sincerely thank everyone who has supported us and helped us reach this milestone,\u201d it reads. \u201cWe look forward to becoming your trusted local technology repair experts.\u201d<\/p>\n