{"id":905386,"date":"2026-09-22T13:44:12","date_gmt":"2026-09-22T13:44:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/905386\/"},"modified":"2026-09-22T13:44:12","modified_gmt":"2026-09-22T13:44:12","slug":"ontario-man-shocked-after-3-week-old-truck-needs-new-engine","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/905386\/","title":{"rendered":"Ontario man shocked after 3-week-old truck needs new engine"},"content":{"rendered":"

A man was shocked when his brand-new truck needed a new engine only three weeks after he purchased it. Pat Foran has the details. <\/p>\n

William Grice, of Cobourg, Ont., wanted to buy a heavy-duty pickup truck to one day pull a travel trailer across Canada.<\/p>\n

In July, he purchased a 2026 Chevrolet Silverado with a diesel engine at a cost of $83,000 but he said problems with the new vehicle started almost right away. <\/p>\n

\u201cThe engine started making a lot of noise and when I shut the truck off and turned it back on, it started up funny and none of the dash lights would work,\u201d said Grice, who took the truck back to the dealership where he purchased it but was told the crankshaft was defective and the engine needed to be replaced.<\/p>\n

\u201cI was shocked (to be told the truck needed a new engine). I didn\u2019t really know what to say.\u201d<\/p>\n

\"\"William Grice, 2026 Chevy Silverado William Grice. of Cobourg, Ont., stands in front of his 2026 Chevrolet Silverado. He purchased the truck, which has a diesel engine at a cost of $83,000, in July but says problems with the new vehicle started almost right away. <\/p>\n

He said the truck only had about 2,000 on the odometer, and he thought the dealer would take it back and he\u2019d get another new one as a replacement.<\/p>\n

\u201cAt that point, I reached out to (General Motors) customer care and asked for a replacement truck which they told me they didn\u2019t do,\u201d Grice said.<\/p>\n

\u201cThis is a brand-new truck. They had to take the whole front end off the truck, take the engine out, then put in a new engine and then put the front end back on. It\u2019s not going to be the same. It\u2019s not going to be like a new vehicle anymore. They owe me a new vehicle.\u201d<\/p>\n

No lemon laws in Canada, except in Quebec<\/p>\n

CTV News and W5 did a story on the fact there are no lemon laws in Canada except for the province of Quebec<\/a>. If you buy a new vehicle that has major issues consumers don\u2019t have the right to seek a refund or different vehicle. <\/p>\n

Grice said he feels if you buy a new vehicle that has significant problems you should have the option to get a refund or another one.<\/p>\n

\u201cI absolutely do think we should have a lemon law in Ontario,\u201d he said.<\/p>\n

\u2018A positive resolution\u2019<\/p>\n

When CTV News reached out to General Motors a spokesperson said they \u201cwork with our customers to address their concerns in partnership with our authorized dealers.\u201d<\/p>\n

\u201cIn this case, we are pleased to confirm that we have worked with both the customer and our dealer to reach a positive resolution,\u201d the automotive company said. <\/p>\n

\"\"GM A General Motors building is pictured. <\/p>\n

Now GM is taking back Grice\u2019s Chevrolet Silverado and giving him a brand new replacement truck, which was great news for Grice. <\/p>\n

\u201cI was actually shocked when I received the call yesterday,\u201d he said. <\/p>\n

\"\"William Grice, happy customer William Grice. of Cobourg, Ont., is a happy customer after GM said they\u2019re giving him a brand-new replacement truck. <\/p>\n

Consumers should note that there is no \u201ccooling off\u201d period in Ontario when they buy a new or used vehicle, so when you buy a car it\u2019s yours. <\/p>\n

If there are problems that can\u2019t be repaired a manufacturer may agree to do a \u201cbuy back\u201d of a vehicle but that decision is ultimately up to them.<\/p>\n","protected":false},"excerpt":{"rendered":"A man was shocked when his brand-new truck needed a new engine only three weeks after he purchased…\n","protected":false},"author":2,"featured_media":905387,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[712,45,49,48],"class_list":["post-905386","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-apple-news","tag-business","tag-ca","tag-canada"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/905386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=905386"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/905386\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/905387"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=905386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=905386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=905386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}