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<\/p>\nPatients at Brampton Civic Hospital and other William Osler Health System sites now have a new way to keep track of their health information, with a new digital system bringing medical records together and giving patients greater online access.<\/p>\n
Osler launched Epic, a new hospital information system, on Oct. 3 following months of training and preparation.<\/p>\n
The system is now live at Brampton Civic Hospital, Etobicoke General Hospital, Peel Memorial Centre for Integrated Health and Wellness and other Osler sites and services.<\/p>\n
For patients, one of the biggest changes is the launch of Epic MyChart, a secure online portal where they can access information about their care.<\/p>\n
Patients can use the portal to see test results, appointments, visit summaries and other health information without having to request the information separately from the hospital.<\/p>\n
The system also allows patients to see their information across Osler, rather than having health records separated between different departments and services.<\/p>\n
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Osler says this should also make things easier for patients and their families when they move between different parts of the health system because care teams will have access to the same information.<\/p>\n
That could mean less time spent answering the same questions about a patient\u2019s medical history and less need for patients to repeatedly explain their health information to different care providers.<\/p>\n
There is an important step for existing Osler patients, however.<\/p>\n
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Previous MyChart accounts will not automatically transfer to Epic MyChart. Patients who want to continue accessing their health information online must create a new Epic MyChart account.<\/p>\n
The new portal provides access to a range of information, including laboratory results and diagnostic imaging reports.<\/p>\n
Osler says reports for CT scans, mammograms, ultrasounds, MRIs, X-rays and other diagnostic imaging can be viewed the same day they are reviewed and signed by a physician. Many dictated clinical notes become available seven days after they have been reviewed.<\/p>\n
Patients can also view appointments in real time, although surgery and pre-admit appointments are excluded.<\/p>\n
Signing up is free. Patients can provide their email address at their next Osler appointment and will receive a secure link and unique PIN to complete registration. Those without an upcoming appointment can contact Osler for assistance.<\/p>\n
The system also represents a major change behind the scenes.<\/p>\n
Instead of relying on multiple systems and paper records, Epic creates one digital health record for each patient across Osler. The goal is to give care teams easier access to the information they need while patients move between departments, services and hospital sites.<\/p>\n
Osler is also introducing artificial intelligence tools through Epic to help clinicians find and organize important patient information and support documentation.<\/p>\n
The health system says the AI tools are designed to support rather than replace clinical judgment, with decisions about patient care remaining with physicians and other care teams.<\/p>\n
Osler says the transition is one of the largest clinical and digital transformations in its history.<\/p>\n
But patients may notice some growing pains as staff become familiar with the new system.<\/p>\n
The health system warns that some parts of a hospital visit may take longer than usual during the transition and is asking patients and families for patience as teams adjust to Epic.<\/p>\n
For Brampton residents, the change means the information generated during a visit to Brampton Civic or Peel Memorial will increasingly be available through the same digital system used across Osler.<\/p>\n
And for patients who want to keep a closer eye on their own care, the new MyChart portal puts much more of that information directly at their fingertips.<\/p>\n