{"id":925919,"date":"2026-10-09T00:50:18","date_gmt":"2026-10-09T00:50:18","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/925919\/"},"modified":"2026-10-09T00:50:18","modified_gmt":"2026-10-09T00:50:18","slug":"why-ai-struggles-to-transcribe-police-body-camera-footage","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/925919\/","title":{"rendered":"Why AI Struggles to Transcribe Police Body Camera Footage"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Turning people into frogs \u2014 and back into princes \u2014 is the stuff of fairy tales. But back in January 2026 this fate befell one Heber City, Utah policeman, when AI accidentally cast the spell. Transcription software picked up the dialogue from \u201cThe Princess and the Frog\u201d playing at the scene where the police encounter was unfolding. When AI software used the recording to draft the report, it mistook the movie dialogue for part of the encounter and claimed the officer had turned into a frog while on duty.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">The mix-up is a reminder that AI might take busywork off your hands, but a human still has to be at the helm.<\/p>\n<p class=\"wp-block-paragraph\">This is exactly what Northeastern professor of criminology and criminal justice <a href=\"https:\/\/cssh.northeastern.edu\/faculty\/eric-piza\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Eric Piza<\/a> and graduate student <a href=\"https:\/\/cssh.northeastern.edu\/student\/savannah-reid\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Savannah Reid<\/a> found when they set out to assess how well AI transcription software captured dialogues recorded by body cameras. As they report in their <a href=\"https:\/\/link.springer.com\/article\/10.1007\/s11292-026-09774-0?\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">recent paper<\/a>, the bots whose work they reviewed got most of the text right. However, AI struggled to keep the speakers straight when they switched turns.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">The results show that human review remains essential before those transcripts are used to build a criminal case or hold an officer accountable, the researchers said. By pinpointing exactly where AI stumbles, the study helps investigators and researchers know what to check before relying on a transcript \u2014 for example, whether voices are missing or statements are attributed to the wrong speaker.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">The software identified fewer participants per transcript in the AI-generated texts? and assigned longer passages to a single speaker, losing some of the back-and-forth. AI identified an average of 3.3 participants compared with 4.8 in the versions edited by people. It maxed out at seven, when its human counterparts identified as many as 16. AI transcripts were also watered down, containing about 25,000 fewer words across the sample. Missing dialogue could mean losing an explanation, warning or response that helps establish why an encounter escalated.<\/p>\n<p class=\"wp-block-paragraph\">The researchers compared transcripts from 176 <a href=\"https:\/\/news.northeastern.edu\/2023\/01\/28\/police-body-cameras-tyre-nichols\/\" id=\"https:\/\/news.northeastern.edu\/2023\/01\/28\/police-body-cameras-tyre-nichols\/\" rel=\"nofollow noopener\" target=\"_blank\">body camera videos<\/a> that generated around 23 hours of footage covering 73 incidents. AI created one set, while human transcribers edited the other.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"732\" width=\"1100\" data-id=\"315138\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/10\/100226_MM_Katie_Karmelek_009.jpg\" alt=\"Savannah Reid works on a laptop at a table, seen through a glass window. \" class=\"wp-image-315138\"  \/>10\/02\/26 \u2013 BOSTON, MA. \u2013 Savannah Reid, a Ph.D. student in the School of Criminology and Criminal Justice, poses for a portrait on Oct. 02, 2026. Photo by Matthew Modoono\/Northeastern University<br \/>Ph.D.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"732\" width=\"1100\" data-id=\"315139\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/10\/100226_MM_Katie_Karmelek_029.jpg\" alt=\"Savannah Reid, wearing glasses, looks off into the distance. \" class=\"wp-image-315139\"  \/>10\/02\/26 \u2013 BOSTON, MA. \u2013 Savannah Reid, a Ph.D. student in the School of Criminology and Criminal Justice, poses for a portrait on Oct. 02, 2026. Photo by Matthew Modoono\/Northeastern University<br \/>Ph.D.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"732\" width=\"1100\" data-id=\"315137\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2026\/10\/100226_MM_Katie_Karmelek_005.jpg\" alt=\"A laptop screen displays a scatter plot and columns of data. Savannah Reid has her hands poised on the keyboard, ready to type. \" class=\"wp-image-315137\"  \/>10\/02\/26 \u2013 BOSTON, MA. \u2013 Savannah Reid, a Ph.D. student in the School of Criminology and Criminal Justice, poses for a portrait on Oct. 02, 2026. Photo by Matthew Modoono\/Northeastern University<br \/>Ph.D.<br \/>\nCriminal justice Ph.D. student Savannah Reid examines what AI police reports capture \u2014 and lose \u2014 when police encounters become written records. Photos by Matthew Modoono\/Northeastern University<\/p>\n<p class=\"wp-block-paragraph\">The amount is a mere fraction of the more than 350 hours of footage generated by Kansas City police in a single day, the authors explained.<\/p>\n<p class=\"wp-block-paragraph\">\u201cRecording an encounter is much easier than finding the time to watch and analyze everything that gets recorded,\u201d Reid said.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe have turned supervisors into \u2018movie watchers\u2019 when they should be present and focused on developing the skills of their officers,\u201d Shellie Solomon, chief executive officer of <a href=\"https:\/\/www.justicestrategies.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Justice &amp; Security Strategies<\/a>, a research and consulting firm, added.<\/p>\n<p class=\"wp-block-paragraph\">With little time to spare, the prospect of AI turning footage into searchable text is all the more appealing.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">But getting the words down is only part of the job.<\/p>\n<p class=\"wp-block-paragraph\">The bots also need to keep track of who said what \u2014 and sometimes, they got that wrong. There were no amphibian cameos among the samples, but one mix-up in particular raised some eyebrows. In a tense exchange between an officer and a civilian, the AI captured nearly all the words. However, it combined statements from different speakers.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI ain\u2019t selling no more dope,\u201d the person stressed, insisting they weren\u2019t going back to prison.<\/p>\n<p class=\"wp-block-paragraph\">\u201cYou\u2019re going,\u201d the officer countered.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI\u2019m done selling PCP,\u201d the person responded.<\/p>\n<p class=\"wp-block-paragraph\">The AI transcript mistakenly made all three lines come out of the same mouth.<\/p>\n<p class=\"wp-block-paragraph\">\u201cSomeone \u2026 could come away with the wrong impression,\u201d Reid said.<\/p>\n<p class=\"wp-block-paragraph\">It\u2019s easy to see where the confusion comes from, she added. Bodycam recordings aren\u2019t made under studio conditions. Amid the chaos, even someone at the scene could struggle to tell speakers apart.<\/p>\n<p class=\"wp-block-paragraph\">The Kansas Police Department did not immediately respond to a request for comment from Northeastern Global News regarding the findings of the study.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">In the end, camera footage \u2014 or the AI used to analyze it \u2014 won\u2019t automatically make policing more transparent. However, it provides an independent log of events and draws attention to footage that might otherwise slip through the cracks.<\/p>\n<p class=\"wp-block-paragraph\">A searchable record means public defenders can \u201cfind the two minutes they\u2019re looking for without having to scrub through a three-hour video file,\u201d Logan Seacrest, criminal justice and civil liberties fellow at the <a href=\"https:\/\/www.rstreet.org\/home\/our-issues\/criminal-justice-and-civil-liberties\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">R Street Institute<\/a>, a public policy think tank, told NGN.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">\u201cThe catch is that AI puts a layer of interpretation between the recording and the record,\u201d he said. And due to a phenomenon called automation bias, people tend to give a machine the benefit of the doubt.<\/p>\n<p class=\"wp-block-paragraph\">For that reason, it\u2019s important to keep the roles clear.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThink of (AI) as the investigative assistant who prepares the file,\u201d Solomon explained. \u201cThe humans decide what the details mean.\u201d<\/p>\n<p class=\"is-family-serif-display is-weight-light is-size-28 has-line-height-32 has-letter-spacing-none medium:is-size-34 medium:has-line-height-40 has-m-none\">Northeastern Global News,<br \/>in your inbox.<\/p>\n<p class=\"has-mt-small has-mb-none\">Sign up for NGN\u2019s daily newsletter for news, discovery and analysis from around the world.<\/p>\n<p class=\"wp-block-paragraph\">Reid also suggested checking what it leaves out of the review pile. Otherwise, those encounters may never get a second look.<\/p>\n<p class=\"wp-block-paragraph\">Missing words aren\u2019t the only potential omission, however.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Key contextual details might not be part of the transcript at all, Calli Schroeder, senior counsel and director of the AI and Human Rights Program at the <a href=\"https:\/\/epic.org\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Electronic Privacy Information Center<\/a>, a public interest research center, noted. For example, say an officer accuses a peaceful citizen of acting aggressively. Will the system figure it out by pitting the text against the footage?\u00a0<\/p>\n<p class=\"wp-block-paragraph\">The camera itself captures only what\u2019s in front of it, Solomon observed. It\u2019s a device with a limited perspective rather than an \u201call-seeing presence.\u201d<\/p>\n<p class=\"wp-block-paragraph\">\u201cAI that analyzes the footage has the same or perhaps more blind spots,\u201d she added.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Seacrest described a Florida incident that puts this issue in clear view. An acorn striking a patrol car sounded like a gunshot and sent a deputy diving to the ground in fear of his life. Two officers fired into the police vehicle, where a handcuffed man miraculously escaped injury. A video taken from the right angle solved the mystery.<\/p>\n<p class=\"wp-block-paragraph\">Ultimately, every small deviation could have profound implications, the researchers said.<\/p>\n<p class=\"wp-block-paragraph\">\u201cAn AI transcription or summary may be 98% accurate, but that 2% could completely change who is at fault and what occurred in an encounter,\u201d Schroeder explained.<\/p>\n<p class=\"wp-block-paragraph\">Piza sees promise in future tools that could go beyond audio transcription to also analyze video patterns.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI guess I\u2019m a very cautious optimist about AI and policing,\u201d he said.<\/p>\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">Katya Poltorak is a science reporter at Northeastern Global News. Email her at e.poltorak@northeastern.edu.<\/p>\n","protected":false},"excerpt":{"rendered":"Turning people into frogs \u2014 and back into princes \u2014 is the stuff of fairy tales. But back&hellip;\n","protected":false},"author":2,"featured_media":925920,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[62,49,48,318235,318236,123103,318237,66,318238],"class_list":["post-925919","post","type-post","status-publish","format-standard","has-post-thumbnail","category-science","tag-ai","tag-ca","tag-canada","tag-nu-research","tag-police-body-cameras","tag-policing","tag-school-of-criminology-and-criminal-justice","tag-science","tag-transcript"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/925919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=925919"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/925919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/925920"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=925919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=925919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=925919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}