{"id":931296,"date":"2026-10-13T09:18:13","date_gmt":"2026-10-13T09:18:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/931296\/"},"modified":"2026-10-13T09:18:13","modified_gmt":"2026-10-13T09:18:13","slug":"surrey-couple-says-accessibility-barriers-prevented-them-from-voting","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/931296\/","title":{"rendered":"Surrey couple says accessibility barriers prevented them from voting"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.cbc.ca\/a\/assets\/texttospeech.svg\" alt=\"Text to Speech Icon\" width=\"44\" height=\"44\"\/><\/p>\n<p>Listen to this article<\/p>\n<p>Estimated 3 minutes<\/p>\n<p>The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">Glenda Hyatt and her husband Darryl Hyatt, who both use electric mobility aids to get around, were heading to cast their ballots and have their say in Surrey\u2019s civic election Saturday \u2014 but after backtracking several times, they still couldn\u2019t find a way into the voting station.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">&#8220;We continued along until we saw open doors,&#8221; said Glenda, using a text-to-speech device.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">&#8220;But what lay between us was a choice between going up a set of stairs or going up a grassy hill.&#8221;<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">Glenda told CBC News she has tipped her scooter over on uneven ground before, breaking her arm. She said she wouldn\u2019t take that risk again.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">The Hyatts went home Saturday without voting.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">Glenda said she felt discriminated against and had to hold back tears while leaving the voting station at Kwantlen Park Secondary School.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">She sent emails to all seven mayoral candidates in Surrey, hoping their responses will inform her vote if she chooses to try again in this election.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">Darryl said that once they hit that dead end between a staircase and a grassy hill, there were no volunteers around to help, and they were too far from the entrance to ask for assistance.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">He said there was no signage showing a wheelchair-accessible route into the voting station.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">&#8220;So once again, we were stopped,&#8221; said Darryl.<\/p>\n<p>City to add more signs<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">In an email to CBC News, Surrey\u2019s chief election officer, Gib van Ert, said the city is responding to accessibility concerns by adding more signage and reminding staff to direct voters to accessible entrances and inform them about curbside voting services.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">Ensuring every eligible resident can vote in the municipal election is a key priority for the city, he wrote.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">The email said accessibility measures are in place at the Kwantlen Park Secondary School voting station, including an &#8220;accessible entrance and curbside voting,&#8221; but &#8220;feedback suggests they may not have been sufficiently visible or clearly communicated to all voters.&#8221;<\/p>\n<p>Not uncommon<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">&#8220;Voting for people with disabilities and seniors has been a big issue in previous elections and this election as well,&#8221; said Spencer van Vloten, an advocate for inclusive public spaces who is also running for Vancouver park board with the Greens.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">He said accessibility means people should be able to get where they\u2019re going without having to loop around a building.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">There should be ramps, clear paths, accessible parking, adequate signage and accessible bathrooms, which van Vloten said are lacking at some voting stations across the province.<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">Van Vloten said these issues have persisted for years, and if people living with disabilities aren\u2019t represented in the vote, then &#8220;decision makers are less likely to factor them in.&#8221;<\/p>\n<p class=\"paragraph-b3GxD html-paragraph\">He said accessibility has to be &#8220;at the foundation of all public decision making when it comes to voting,&#8221; and whoever is elected needs to make accessibility one of the &#8220;leading considerations&#8221; when it comes to policymaking.<\/p>\n","protected":false},"excerpt":{"rendered":"Listen to this article Estimated 3 minutes The audio version of this article is generated by AI-based technology.&hellip;\n","protected":false},"author":2,"featured_media":931297,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[194299],"tags":[49,48,87674],"class_list":["post-931296","post","type-post","status-publish","format-standard","has-post-thumbnail","category-surrey","tag-ca","tag-canada","tag-surrey"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/931296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=931296"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/931296\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/931297"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=931296"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=931296"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=931296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}