CBSA spokesperson Jacqueline Roby stated that the agency is committed to creating a safe workplace, supporting employee well-being, and ensuring workers\u2019 \u201cright to work in an environment that is free from all forms of harassment,\u201d according to CP. However, the survey indicates that CBSA employees report lower satisfaction than the overall public service in areas such as work-life balance, job satisfaction, and recognition for their efforts.<\/p>\n
Mark Weber, national president of the Customs and Immigration Union, told CP that he was not surprised by the results, noting that CBSA<\/a> is often ranked among the lowest agencies. Weber pointed to strict disciplinary practices, slow resolution of grievances, frustration with the return-to-office mandate, increased automation at borders, and staffing shortages as ongoing issues. He said morale remains low despite regular discussions with management.<\/p>\n At CSIS, 48% of employees would recommend their workplace, but 84% said they were proud of their work and 77% reported overall job satisfaction, matching the public service average.<\/p>\n The Union of Safety and Justice Employees said morale at CSIS<\/a> tends to be low, citing concerns about unequal treatment of union members and delays in implementing the 2022 collective agreement.<\/p>\n CSIS spokesperson Eric Balsam said the agency is reviewing survey results to identify strengths and areas for improvement, and is committed to supporting and valuing employees, according to the CP<\/a> report posted in CTV News<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"CBSA spokesperson Jacqueline Roby stated that the agency is committed to creating a safe workplace, supporting employee well-being,…\n","protected":false},"author":2,"featured_media":98564,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[49,48,57275,57276,44,57277],"class_list":["post-98563","post","type-post","status-publish","format-standard","has-post-thumbnail","category-canada","tag-ca","tag-canada","tag-canada-border-services-agency-cbsa","tag-canadian-security-intelligence-service-csis","tag-news","tag-statistics-canada-statcan"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/98563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=98563"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/98563\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/98564"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=98563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=98563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=98563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}