Suzanne Jackson has shared a statement after all her beauty products were withdrawn from Boots stores and the website.
Boots made the decision to remove the items as a ‘precautionary measure’ earlier this week, telling EVOKE in a statement that they were seeking ‘further assurances from the brand about its safety practices.’
Addressing the move on Friday, a post on Sosu Cosmetics’ Instagram account read: ‘We understand that many of you have questions following recent media reports about our Peach Dreams Eyeshadow Palette. We want to take a moment to clarify the facts and reassure our community.
Pic: Suzanne Jackson O’Connor/Instagram
‘Earlier this year, SOSU Cosmetics withdrew the Peach Dreams Palette from sale following a review with the Health Products Regulatory Authority (HPRA). This palette, which dates back to 2022 and is no longer in production, was found to contain elevated levels of arsenic.
‘As the health and well-being of our customers is our number one priority, and out of an abundance of caution, SOSU accepted and implemented a withdrawal of this individual product based on HPRA’s conclusions. It is important to note that the product was withdrawn and not recalled as has been inaccurately referenced and reported.’
Suzanne continued to try and reassure her customers, saying: ‘We’ve since engaged independent third-party experts who have confirmed that while trace levels of heavy metals, including arsenic, can be present in cosmetics, the levels identified in this product do not present a safety concern.
‘Trace elements like these are permitted under strict EU cosmetic regulations. We are engaging with the HPRA on this.
‘We would like to reassure you that there is no safety issue relating to any of our existing products across our SOSU, Dripping Gold, and Bahama Official brands.’
Signing off, Suzanne and the SoSu team said: ‘We want to thank our incredible community for your continued trust and support. Your support and confidence mean everything to us.’
Suzanne Jackson pictured with some of her SOSU Cosmetics range. Pic: Brian McEvoy
Earlier this month, it was revealed that the Peach Dreams eyeshadow palette, which is no longer being produced, had been recalled due to the presence of arsenic.
An EU rapid alert system for dangerous non-food products, Safety Gate, issued a warning over the palette saying that it had ‘an excessive concentration of arsenic in some of the shade powder colours’.