The luxury retailer was in breach of consumer laws at its city centre store
07:44, 12 Feb 2026Updated 08:44, 12 Feb 2026
Flannels, Cork city(Image: Flannels)
A luxury fashion retailer in Cork city was issued a fixed payment notice by the Competition and Consumer Protection Watchdog (CCPC). The Flannels Group received a fixed payment notice over displaying prices at its shop in the city centre.
A Fixed Payment Notice was issued to the retailer on 11 June 2025. A fixed payment notice is a set fine of €300 that the CCPC issues to traders for failing to correctly display prices or failing to provide certain important information to a consumer.
During an inspection of the store, at 113-115 St Patrick’s St, the CCPC found the retailer was in breach of its requirement to display the correct selling price in euros of goods offered for sale. The clothing shop was found to have failed to display the selling price of a product in accordance with the relevant legislation.
The luxury fashion store opened in Cork city centre in 2023 and stocks high-end brands such as Canada Goose, Balenciaga, Moncler, Alexander McQueen, Isabel Marant Étoile, Kenzo, and more. Flannels has over 50 stores across the UK and Ireland, is owned by Sports Direct, and is part of its Fraser group. There is also a Flannels at Mahon Point Shopping Centre.
The prices of goods for sale must be easily visible in shops. Regulation 4(1) of the European Communities (Requirements to Indicate Product Prices) Regulations 2002 requires traders to display the final selling price for products offered for sale to consumers, and a breach is an offence.
The notice to Flannels was one of 18 detailed enforcement actions published by the Consumer and Competition Protection Commission for breaches of consumer protection legislation.
Others included influencers, retailers across Cork, Donegal, Dublin, Mayo and Offaly and three pubs in Dublin. Conor McGregor and beauty influencer Suzanne Jackson were both issued compliance notices for failing to disclose the commercial nature of content posted on Instagram. While The Aud Dubliner, Fitzsimons Temple Bar and Dakota Bar were all served a compliance notice for failing to display a price list.
Inspections and investigations are carried out in-store and online by CCPC officers. Patrick Kenny, member of the Competition and Consumer Protection Commission (CCPC) said: “Whether you’re a retailer, a publican or an influencer, you must comply with consumer law. Our officers carry out hundreds of in-store and online inspections, sweeps and investigations every year, assessing thousands of products and transactions to make sure consumer rights are upheld across the economy.
“CCPC teams will be actively monitoring compliance by these traders. Failure to obey a compliance notice is an offence, and we will prosecute those who do not correct their practices.
“We look forward to the introduction of direct fining powers for the CCPC. The ability to issue significant fines is an essential addition to our enforcement toolkit.
“Consumer reports to our helpline and industry intelligence help us to identify patterns of non-compliance, and we’re grateful to everyone who takes the time to share valuable information with us.”
Last month, the CCPC successfully prosecuted Brown Thomas Arnotts for breaching sales pricing legislation and car dealer Ionut Nitulescu for misleading a consumer.
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