A violinist turned undercover investigator to get justice after being left disabled by a faulty Pilates machine.

Maya Meron, 45, played for top orchestras in venues across the world until a serious accident at a gym ended her career.

The mother-of-three was doing the downward-facing dog exercise on a Pilates machine when it gave way, plummeting her downwards and forwards with a huge force.

Ms Meron suffered a fractured left elbow and serious abdominal injuries and has been left with long-term nerve damage. She is unable to play the violin and often needs to use a wheelchair to get around.

But Jess Schuring, the owner of the Pilates studio, Heartcore, whose clients have included the Duchess of Sussex and Victoria Beckham, denied responsibility and disputed the claim that the machine was faulty.

So Ms Meron went undercover to visit Mrs Schuring’s chain of studios across London to collect evidence to support her case for compensation.

Now, after seven years, she has finally pinned her injuries to a faulty Pilates machine and, as a result, has been paid substantial damages in a confidential settlement.

Ms Meron’s ordeal began in March 2019 while visiting Heartcore’s studio in Hampstead, north London, near to where she lives.

Former violinist Maya Meron, 45, (pictured) was left disabled when a faulty Pilates machine collapsed under her

Former violinist Maya Meron, 45, (pictured) was left disabled when a faulty Pilates machine collapsed under her

Ms Meron (pictured with her instrument in 2019) performed with top orchestras in venues across the world before her accident, which left her unable to play as she suffers from long-term damage to two nerves in her left arm and cannot separate two fingers on her left hand

Ms Meron (pictured with her instrument in 2019) performed with top orchestras in venues across the world before her accident, which left her unable to play as she suffers from long-term damage to two nerves in her left arm and cannot separate two fingers on her left hand 

After giving birth to twin boys, she signed up for Pilates classes on the ‘Coreformer’ machines which Mrs Schuring boasts of having ‘designed to a unique formula’.

During her 44th class, the support bar on the machine she was using suddenly gave way.

Ms Meron told the Daily Mail: ‘The machine was supposed to be locked in place and, when it gave way, I was catapulted forwards.

‘I felt like I’d been violently punched in the stomach and I heard my elbow break above the sound of the machine crashing. It is a sound I can never forget.’ 

Ms Meron said she then lost consciousness. She added: ‘I knew my career as a violinist was over. I was hurried to hospital before I could gather evidence and two days later Ms Schuring, the owner and creator of the machine, basically told me [the incident] never happened.’

Mrs Schuring denied her machines were faulty and blamed Ms Meron’s ‘negligence’. So the musician adopted assumed names and posed as ‘an inept beginner’ to book classes at Heartcore’s studios across London. 

She told staff that a finger injury was preventing her from doing exercise and she just wanted some instructions on how to use the Coreformer machines.

Sometimes, Ms Meron had to use her phone as a torch while carrying out her investigations in the dimly-lit studios.

Secretly recording her visits, she took pictures, saying they were selfies for social media, and found evidence of flaws in about 50 machines which could cause them to dangerously malfunction.

Jess Schuring (pictured), the owner of the Heartcore pilates studio where the accident occurred, denied responsibility and disputed the claim that the machine was faulty - leading Ms Meron to turn undercover investigator to prove her claims

Jess Schuring (pictured), the owner of the Heartcore pilates studio where the accident occurred, denied responsibility and disputed the claim that the machine was faulty – leading Ms Meron to turn undercover investigator to prove her claims

Mrs Schuring’s lawyers tried to claim that the covertly obtained evidence infringed her human rights by intruding on her ‘home’.

Ms Meron’s treatment has so far involved 400 medical appointments and she is now recovering from her latest operation. She has undergone elbow and reconstructive abdominal surgery.

She is unable to play violin as she suffers from long-term nerve damage to two nerves in her left arm and cannot separate two fingers on her left hand.

Ms Meron said: ‘Doctors then could not understand my injuries. A High Court judge – my neighbour – told me to give up.

‘But I chose to fight, operating as secret investigator and eventually I was successful.’ 

The musician had previously played the violin for orchestras including the London Symphony Orchestra and Philarmonia and at top venues across the world including the Royal Albert Hall and the Sydney Opera House.

Ms Meron, whose marriage ended amid the stress of her ordeal, said: ‘I can never play again in an orchestra but I hope, some day, to play the violin with my children.’

She is now studying music and cognitive neuroscience in the US.

A legal spokesman for Mrs Schuring, whose eight studios still use the Coreformer machines, said: ‘The claim was resolved by Heartcore’s insurers on a commercial basis.

‘Heartcore remains committed to the safety and wellbeing of all its members and continues to review its equipment in accordance with industry standards.’