Places are now limited, so grab your spot now
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The event will be held at No. 11 Cavendish Square, Central London
In today’s fast-paced digital world, excellence in customer experience (CX) is no longer optional, it’s essential for long-term success.
Yet, many organisations continue to face challenges meeting ever-rising customer expectations. Long wait times, disconnected departments, and inconsistent service remain some of the most common frustrations for customers.
To help leaders overcome these hurdles, Computing’s exclusive in-person conference in partnership with Amazon Web Services (AWS) will explore how businesses can build a modern CX infrastructure designed for the future. Visit the website here.
What you’ll learn
Attendees will gain practical strategies for creating seamless, proactive and personalised customer experiences. The sessions will highlight how to:
Unify customer data across platforms for a single, consistent view.
Boost efficiency with automation, freeing teams to focus on high-value interactions.
Leverage AI-powered intelligence to deliver smarter, more responsive services.
You’ll hear from organisations that have successfully shifted from reactive customer service to proactive engagement, using self-service capabilities, automated personalisation and AI tools to both improve response times and uncover valuable customer insights.
Why it matters
Today, success is no longer measured solely by the quality of a product or service, it’s about how customers feel when they interact with your brand. The organisations that lead the way are those that deliver experiences that are seamless, intelligent, and deeply personal.
This event is a chance to:
Gain insights from leaders who have reimagined their customer journeys.
Discover how emerging technologies like AI and automation can elevate human interactions.
Learn strategies to turn fragmented processes into fluid, connected experiences.
Network with peers, partners and industry experts to share knowledge and best practices.
Whether your priority is customer retention, business growth or standing out in a crowded market, this event provides the tools and inspiration to stay ahead.
Agenda preview
The agenda will feature thought-provoking sessions and practical case studies designed to help you future-proof your organisation and make CX your most powerful competitive edge. Speakers will be announced soon, so stay tuned for updates. You can view the agenda here.
Who should attend
This event, to be held in the prestigious No. 11 Cavendish Square, London, is tailored specifically for CX professionals, marketing leaders, and IT decision-makers from large enterprises. Please note that registrations from agencies, vendors or solution providers may not be accepted. Interested attendees can express their interest by completing the registration form, after which the event team will review and confirm participation.
Don’t miss out on this free conference, register for your space today.