Plus, unhappy with work done on your home?
You can also report the firm to the CCPC. Photo: Getty
Q I’ve been a TV customer of a telecoms company for just over a year. During my initial 12-month contract, I was on a new customer offer of €25 a month. Since it ended, the price has gone up to €40.
A few weeks before my contract was due to expire, I called the company to see if I could get a new deal.