{"id":151468,"date":"2025-11-21T06:23:12","date_gmt":"2025-11-21T06:23:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/151468\/"},"modified":"2025-11-21T06:23:12","modified_gmt":"2025-11-21T06:23:12","slug":"ofcom-at-risk-of-losing-public-trust-over-online-harms-says-liz-kendall-ofcom","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/151468\/","title":{"rendered":"Ofcom at risk of losing public trust over online harms, says Liz Kendall | Ofcom"},"content":{"rendered":"<p class=\"dcr-130mj7b\">The UK\u2019s internet regulator, Ofcom, is at risk of losing public trust if it fails to use its powers to tackle online harms, the technology secretary, <a href=\"https:\/\/www.theguardian.com\/politics\/liz-kendall\" data-link-name=\"in body link\" data-component=\"auto-linked-tag\" rel=\"nofollow noopener\" target=\"_blank\">Liz Kendall<\/a>, has said.<\/p>\n<p class=\"dcr-130mj7b\">Kendall last week told Ofcom\u2019s chief executive, Melanie Dawes, she was deeply disappointed at the pace of the regulator\u2019s enforcement of parts of the Online Safety Act, which is intended to protect the public from harms caused by a wide range of online platforms, from social media to pornography websites.<\/p>\n<p class=\"dcr-130mj7b\">Ofcom has insisted the delays were beyond its control and that \u201cchange is happening\u201d. But Kendall told the Guardian: \u201cThey know that if they don\u2019t implement [and] use the powers that they\u2019ve got in the act, they will lose the trust of the public.\u201d<\/p>\n<p class=\"dcr-130mj7b\">Last week, the father of Molly Russell, who took her own life at 14 after viewing harmful online content, said he had <a href=\"https:\/\/www.theguardian.com\/technology\/2025\/nov\/15\/molly-russell-family-social-media-ofcom\" data-link-name=\"in body link\" rel=\"nofollow noopener\" target=\"_blank\">lost trust in the watchdog\u2019s leadership<\/a>.<\/p>\n<p class=\"dcr-130mj7b\">Kendall did not give her backing when asked about her own trust in the regulator\u2019s leadership on Thursday.<\/p>\n<p class=\"dcr-130mj7b\">The tech secretary was speaking amid concerns that parts of the online safety regime are not expected to come into effect until the middle of 2027 \u2013 nearly four years since the Online Safety Act became law \u2013 and that, in the meantime, the speed at which the technological frontier is advancing risks outpacing government guardrails.<\/p>\n<p class=\"dcr-130mj7b\">Kendall said she was now \u201creally worried about AI chatbots\u201d and \u201cthe impact they\u2019re having on children and young people\u201d.<\/p>\n<p class=\"dcr-130mj7b\">The dangers have been highlighted by US lawsuits involving teenagers who took their own lives after becoming highly engaged with <a href=\"https:\/\/www.theguardian.com\/technology\/chatgpt\" data-link-name=\"in body link\" data-component=\"auto-linked-tag\" rel=\"nofollow noopener\" target=\"_blank\">ChatGPT<\/a> and Character.AI chatbots, which they treated as confidants and advisers.<\/p>\n<p class=\"dcr-130mj7b\">\u201cIf chatbots aren\u2019t included or properly covered by the legislation, and we\u2019re really working through that now, then they will have to be,\u201d Kendall said. \u201cPeople have got to feel their kids are safe.\u201d<\/p>\n<p class=\"dcr-130mj7b\">Ofcom\u2019s chair, Michael Grade, is due to step down in April, prompting a search for a new leader. Dawes, a career civil servant, has been in post as chief executive for nearly six years. Ofcom declined to comment.<\/p>\n<p>Michael Grade will soon leave his role as chair of Ofcom. Photograph: Leon Neal\/Getty Images<\/p>\n<p class=\"dcr-130mj7b\">On Thursday, the watchdog fined a \u201cnudify\u201d app \u00a350,000 for failing to protect children from accessing pornography. Nudify apps typically use AI to \u201cundress\u201d uploaded photos.<\/p>\n<p class=\"dcr-130mj7b\">Kendall said Ofcom was \u201crightly pressing forward\u201d. It was the second fine issued by the regulator under the act since it became law more than two years ago.<\/p>\n<p class=\"dcr-130mj7b\">Kendall was speaking in Cardiff at the launch of a new AI \u201cgrowth zone\u201d, which the government hopes will attract \u00a310bn in investment and create 5,000 jobs on various sites stretching from the Ford Bridgend engine plant to Newport.<\/p>\n<p class=\"dcr-130mj7b\">The government said Microsoft was one of the companies \u201cjoining forces with the government\u201d, but Microsoft said it was not making any new investment commitments.<\/p>\n<p class=\"dcr-130mj7b\">Ministers are also hoping to use \u00a3100m to back British startups, particularly in designing the chips that power AI, where the government believes the UK has a competitive advantage. But it may be tough to compete with the US chip manufacturer Nvidia, which this week reported it is making nearly $22bn a month.<\/p>\n<p class=\"dcr-130mj7b\">On Wednesday, a Labour MP alleged Microsoft has <a href=\"https:\/\/www.theguardian.com\/society\/2025\/nov\/19\/microsoft-nhs-uk-contracts-public-sector-procurement\" data-link-name=\"in body link\" rel=\"nofollow noopener\" target=\"_blank\">been \u201cripping off\u201d the UK taxpayer<\/a>. The US tech company made at least \u00a31.9bn from government deals in the financial year 2024-25.<\/p>\n<p class=\"dcr-130mj7b\">Asked if she agreed, Kendall praised Microsoft\u2019s AI technology, as used in her own constituency to create school lesson plans, but said: \u201cWe\u2019ve got to do more to make sure that we have got the right people in the room who know about those companies and can negotiate the best possible deal. I would also like to see more homegrown companies, particularly in AI.\u201d<\/p>\n<p class=\"dcr-130mj7b\">A spokesperson for Microsoft said the NHS buys its services through a national pricing framework negotiated by the UK government, \u201censuring both transparency and value for money\u201d and that its partnerships provide \u201cmeasurable benefits\u201d.<\/p>\n<p class=\"dcr-130mj7b\">\u201cThe UK government chooses to spend its technology budget across a variety of suppliers and Microsoft is privileged to be one of them,\u201d they said.<\/p>\n","protected":false},"excerpt":{"rendered":"The UK\u2019s internet regulator, Ofcom, is at risk of losing public trust if it fails to use its&hellip;\n","protected":false},"author":2,"featured_media":151469,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[220,218,219,61,60,80],"class_list":{"0":"post-151468","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-ie","12":"tag-ireland","13":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/151468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=151468"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/151468\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/151469"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=151468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=151468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=151468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}