{"id":164276,"date":"2025-11-28T13:25:09","date_gmt":"2025-11-28T13:25:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/164276\/"},"modified":"2025-11-28T13:25:09","modified_gmt":"2025-11-28T13:25:09","slug":"bank-of-ireland-outage-leaves-some-customers-locked-out-of-apps-and-online-banking","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/164276\/","title":{"rendered":"Bank Of Ireland outage leaves some customers locked out of apps and online banking"},"content":{"rendered":"

The bank said that it has resolved a supplier-based outage issue that caused some customers to be locked out on Friday morning\n<\/p>\n

<\/p>\n

Bank Of Ireland says that it has resolved an issue that left some of its mobile app and 365 Online banking customers with difficulties accessing services.<\/p>\n

\u201cWe are aware of an issue which is impacting one of our third-party suppliers currently,\u201d the bank said in a statement this morning.<\/p>\n

\u201dThis is affecting a number of services including our mobile app and 365 Online. We will provide an update as soon as possible and we apologise for any inconvenience.\u201d<\/p>\n

<\/p>\n

Today’s News in 90 Seconds – Friday, November 28<\/p>\n

The bank later said that its systems were now \u201cstable\u201d again.<\/p>\n

The issue, which lasted between one and two hours, is understood to have been related to a scheduled maintenance update that one of its tech infrastructure providers, the cloud company F5, underwent today.<\/p>\n

It\u2019s the third time in six months that the bank\u2019s IT systems have gone down, following an outage in October and another one in May.<\/p>\n

In April last year, the bank experienced a significant outage, while it has been previously fined by the Central Bank for technical shortcomings related to customers.<\/p>\n

\u2026.<\/p>\n

This article was amended on November 28 with an update from the bank on the technical issue being resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"The bank said that it has resolved a supplier-based outage issue that caused some customers to be locked…\n","protected":false},"author":2,"featured_media":164277,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[72,61,60,898,60422],"class_list":{"0":"post-164276","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-business","9":"tag-ie","10":"tag-ireland","11":"tag-latest-news-ticker","12":"tag-news-in-90-seconds"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/164276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=164276"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/164276\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/164277"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=164276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=164276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=164276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}