{"id":167164,"date":"2025-11-30T06:24:13","date_gmt":"2025-11-30T06:24:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/167164\/"},"modified":"2025-11-30T06:24:13","modified_gmt":"2025-11-30T06:24:13","slug":"sonoma-woman-shares-her-journey-from-addict-to-health-champion-for-local-homeless-residents","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/167164\/","title":{"rendered":"Sonoma woman shares her journey from addict to health champion for local homeless residents"},"content":{"rendered":"<p>Jesika Quintal finished her rounds at Caritas Village in downtown Santa Rosa, checking on clients\u2019 health and managing medical paperwork at the hub for families in need of housing and other help.<\/p>\n<p>An eight-year veteran with the Providence Mobile Clinic, the medical assistant exited out the back door and there, coming up the walkway, was Claudia Ledon.<\/p>\n<p>The women have known each other for years, and have weathered unimaginable lows side by side, living in the street.<\/p>\n<p>Quintal, sober for the past nine years, was wrapped immediately in Ledon\u2019s embrace. Emotional, Ledon tells Quintal she\u2019s been clean for a month and that she has an appointment to fix her teeth, which have been ravaged by years of methamphetamine use.<\/p>\n<p>As the women talk, Ledon does not let go of Quintal. It\u2019s as if she releases her, she will let go of whatever magic it is that has brought Quintal up from the depths of homelessness and drug abuse to where she is today, a medical assistant caring for others who are living on the edge.<\/p>\n<p>But Quintal will say it is not magic that delivered her here, it was God.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Cynthia Sexton sat on the seat of her red walker in the corner of a Petaluma parking lot.<\/p>\n<p>She was talking to another resident of the Studios at Montero permanent supportive housing facility just east of Highway 101.<\/p>\n<p>It was midmorning.<\/p>\n<p>Sexton wore a striped T-shirt and brown tights with a hole in one knee. She had no shoes on her swollen feet.<\/p>\n<p>She smiled broadly as Quintal approached.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, left, talks with Cynthia Sexton during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-091925-005.jpg\" data-attachment-id=\"3284203\" \/>Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, left, talks with Cynthia Sexton during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>Wearing HOKA running shoes and teal medical scrubs with her Providence identification card indicating her role as a medical assistant affixed to her chest, Quintal smiled and greeted Sexton by name.<\/p>\n<p>She asked Sexton about her medications, her persistent sleep troubles and how her new walker was working out. It was Quintal who recently delivered the device to Sexton \u2014 a move that proved life-changing for the woman who has long-struggled with mobility.<\/p>\n<p>From the nearby office, Morgan Thomas, a manager at the facility pointed to Sexton and the new walker. Life changing, she said.<\/p>\n<p>\u201cIt gave her a new kind of freedom,\u201d she said. \u201cJesika is amazing.\u201d<\/p>\n<p>Sexton tells Quintal she is running low on medication that helps her sleep.<\/p>\n<p>\u201cI don\u2019t know when my doctor\u2019s appointment is,\u201d Sexton said. \u201cBelieve it or not, being a meth addict, I\u2019m an insomniac. I haven\u2019t used meth in a couple of weeks, but I\u2019m sure that will change.\u201d<\/p>\n<p>Quintal stopped what she was doing. Have faith, she told Sexton, and hold firm in her sobriety. You can do this, she said.<\/p>\n<p>Sexton nodded. Quintal told her she\u2019d see her soon and walked across the parking lot to knock on the door of another client.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>\u00a0Quintal, 45, took a long road to where she is today.<\/p>\n<p>Before she began her career of helping people who are uninsured, unhoused, who are addicted, who struggle with mental illness, Quintal lived that life. She spent years in the throes of addiction. That addiction led her to a life on the street, to stints in jail, to strained relations with loved ones.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, left, checks in on an individual during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-091925-002.jpg\" data-attachment-id=\"3284207\" \/>Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, left, checks in on an individual during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>But Quintal, through what she describes as an encounter with God, has been drug free for more than nine years. And the last eight years she has worked tirelessly to help vulnerable people such as she once was access health services, including health screenings, vaccinations and preventive care.<\/p>\n<p>For most jobs, a long history of drug use, homelessness and petty crime that resulted jail time would be deal breakers. But for the people running the Providence mobile health clinic, Quintal\u2019s life experience, and her recovery, were assets.<\/p>\n<p>\u201cShe did tell us her background in the interview,\u201d said Jen Eid-Ammons, family nurse practitioner and veteran with the mobile clinic. \u201cI remember she was telling us her story, unprompted, maybe after we had said, \u2018What is your interest in the mobile health clinic?&#8217;\u201d<\/p>\n<p>Quintal had a ready answer.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Quintal started smoking pot and cigarettes at 13 or 14. She drank, too.<\/p>\n<p>Her father had been in prison for nearly all of her earliest years. He got out when she was 10. Addiction \u2014 both of her parents used \u2014 was a fact of life in her Sonoma home growing up.<\/p>\n<p>\u201cThey never used in front of me, but it was obvious what they were doing,\u201d she said.<\/p>\n<p>She dropped out of Sonoma Valley High School a week into her freshman year. She continued to drink and dabble in drugs.<\/p>\n<p>\u201cOne thing about my parents that I have always known is that they love me very much,\u201d she said. \u201cI was never abused, I was never mistreated. We always had a house, there was always food on the table.\u201d<\/p>\n<p>Through everything that followed, her family remained.<\/p>\n<p>\u201cTo this day, I have an amazing relationship with them.\u201d<\/p>\n<p>Love was ever present. But, so too, was addiction and its fallout.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Back at Caritas Village, the family shelter and services hub operated by Catholic Charities in downtown Santa Rosa, Quintal hadn\u2019t yet reached the front door when a man approached her, calling out \u201cHey, Doc.\u201d<\/p>\n<p>Quintal is not a doctor. She is not a nurse. As a medical assistant, she is trained to administer vaccinations, check cholesterol and blood sugar, give strep throat and pregnancy tests, and check for urinary tract infections among other things.<\/p>\n<p>She also helps clients make and keep doctors\u2019 appointments, sometimes arranging bus trips or Lyft and Uber rides. She helps clients procure medical equipment like walkers and oxygen tanks. She assists with health screenings and education on things like nutrition and healthy choices.<\/p>\n<p>She gets on the phone with providers to help answer clients\u2019 questions.<\/p>\n<p>She encourages clients to enter the medical system for preventive care so they will stay healthier and stay out of the emergency room.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Jesika Quintal, right, a medical assistant and patient navigator for Providence Mobile Health Clinic, helps Jason Nunes organize his medication during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-091925-001.jpg\" data-attachment-id=\"3284201\" \/>Jesika Quintal, right, a medical assistant and patient navigator for Providence Mobile Health Clinic, helps Jason Nunes organize his medication during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>A deeply personal understanding of the struggles people with housing insecurity helps Quintal break down barriers that would stop most clients from seeking care.<\/p>\n<p>Quintal and her colleagues on the Providence mobile unit team \u2014 two nurses, a community health worker and a fellow medical assistant \u2014 crisscross Sonoma County each week, visiting about 18 permanent supportive housing, shelter facilities and other community hubs.<\/p>\n<p>On this day, after stops at the Studios at Montero in Petaluma and Santa Rosa\u2019s Caritas Village, she spent time at The Commons, a permanent supportive housing operation on Mendocino Avenue, and Sam Jones Hall, the county\u2019s largest homeless shelter in southwest Santa Rosa.<\/p>\n<p>She has a list of her regular clients, but still more people approach her with questions and concerns: Why haven\u2019t I received my prescription meds? Is this wound infected?<\/p>\n<p>If a client is not a Providence patient but insured elsewhere, Quintal will offer assistance while also helping to link the client to their primary caregiver. If a client is uninsured, Quintal will bring them into the system to receive care.<\/p>\n<p>The focus is to offer care that will help clients, no matter their health care provider, avoid the emergency room and its associated expenses.<\/p>\n<p>\u201cWe are trying to bridge the gap, ease the way,\u201d she said. \u201cWe are not in competition with anyone. We all want to help people.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal checks in on a resident at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-091925-004.jpg\" data-attachment-id=\"3284202\" \/>Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal checks in on a resident at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>On this morning, the man who called to Quintal outside of Caritas Village saw her teal scrubs and Providence ID card. While not a Providence patient, he needed a letter from his medical provider documenting a recent surgery so that he could extend his stay at Sam Jones Hall.<\/p>\n<p>Quintal got his name and some information. She was on it, she told him.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Quintal was 17, maybe 18, when she moved from drinking and pot smoking to harder drugs.<\/p>\n<p>At the same time, she began studying to get her GED. She worked at a local grocery store in Sonoma. First as a courtesy clerk, then in the deli and the floral department. But she was also smoking, drinking and doing \u201ca lot of cocaine.\u201d<\/p>\n<p>She was 19 when she discovered meth. That changed everything.<\/p>\n<p>There were arrests, misdemeanors, for possession of a controlled substance. Later, possession of marijuana while driving. Later still, possession of drug paraphernalia. And shoplifting.<\/p>\n<p>She rarely showed up to court. Fees piled up. Bench warrants were issued.<\/p>\n<p>There were stints in jail. One time, as long as a month.<\/p>\n<p>By that time, Quintal\u2019s dad had gotten clean for good. He wanted the same for his daughter. But he was tough.<\/p>\n<p>\u201cMy dad, he never bailed me out. He let me sit there. Looking back, I see why,\u201d she said. \u201cHe would come to my court dates and literally tell the judge, \u2018She\u2019s going to tell you everything you want to hear, and she\u2019s not going to do any of it.&#8217;\u201d<\/p>\n<p>So Quintal continued to use, to lose jobs, to hurt loved ones.<\/p>\n<p>Amid all of that, she married.<\/p>\n<p>At some point, she went to a 28-day rehab program. She left after five days.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>\u201cShe\u2019s in the right business,\u201d Kimberly Jo Smith said. \u201cIt\u2019s not just words.\u201d<\/p>\n<p>Smith stays at the Studios at Montero in Petaluma, where she is a caregiver for a small list of residents. She, too, has for years struggled with homelessness. She\u2019s on a waiting list for a tiny house at People\u2019s Village at the Mary Isaak Center in Petaluma.<\/p>\n<p>On this day, she chatted with Quintal, who was making her rounds.<\/p>\n<p>Smith recalled first laying eyes on Quintal back at a community service event.<\/p>\n<p>\u201cI was kind of jealous,\u201d she said, laughing. \u201cPeople were like \u2018Jesika! Jesika!\u2019 How is this person so popular?\u201d<\/p>\n<p>Smith soon saw Quintal\u2019s gifts on display.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, right, gets a hug from Kimberly Jo Smith during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-091925-006.jpg\" data-attachment-id=\"3284208\" \/>Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, right, gets a hug from Kimberly Jo Smith during a visit at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>Quintal is good at what she does because she has lived it.<\/p>\n<p>\u201cPeople don\u2019t want to go to the doctor because of the trust factor and the fear factor. She has broken those barriers,\u201d Smith said. \u201cI have seen so many times, people were not getting care, just \u2018F**k doctors.\u2019 I was the same way, \u2018F**k the dentist.\u2019 But no, no, no she comes and she connects with people.\u201d<\/p>\n<p>\u201cShe and Jennifer and Juanita, it\u2019s a gift to be around them,\u201d Smith said of the Providence team. \u201cThey are there for the right reasons. The results they get? Putting out fires before they start?\u201d<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>It was a 30-day stint in jail followed by a mandatory stay in rehab that gave Quintal her first real taste of sobriety in years.<\/p>\n<p>She started attending Narcotics Anonymous meetings. She had, by her guess, about 15 months clean. But she got \u201ccomplacent.\u201d<\/p>\n<p>She slipped.<\/p>\n<p>When she started using again, Quintal\u2019s relationship with her husband was more than strained. They were separated but still, in her words, \u201chooked up.\u201d<\/p>\n<p>She got pregnant. But when she understood she was pregnant, she got clean.<\/p>\n<p>Her daughter, Hannah, was born in April 2006.<\/p>\n<p>Quintal was drug free. Hannah was healthy. Quintal was happy.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>In her visit at Sam Jones Hall, Quintal was checking in with people when a staffer asked her to look in on a man suffering from massive, oozing blisters.<\/p>\n<p>The 33-year-old man, speaking barely above a whisper, told Quintal he got the sores during what he called \u201ca long walk.\u201d Military-style boots sat under his cot.<\/p>\n<p>Quintal snapped a photo of the man\u2019s feet and asked her team what kind of care they suggested. In the meantime, she helped sift through the man\u2019s box of personal belongings to find his issued bandages and ointment. Medical paperwork was crumpled between the bandages, a collared dress shirt and a white T-shirt.<\/p>\n<p>The man was unclear about his follow-up care.<\/p>\n<p>Quintal got on the phone with his provider \u2014 not Providence. Quintal, with the man\u2019s permission, sought answers about his care plan and appointments.<\/p>\n<p>After the call, she gave the man instructions for his next two appointments. She arranged transportation. She let shelter staff know about the appointments.<\/p>\n<p>\u201cI know how to navigate the system,\u201d she said. \u201cIt eliminates barriers.\u201d<\/p>\n<p>Leaving Sam Jones Hall, Quintal then passed a man standing in the corner of the recreation room. It\u2019s the same man she saw that morning outside Caritas Village, the one who hailed her with \u201cHey, Doc\u201d and the request for a letter that would allow him to keep his shelter spot.<\/p>\n<p>Now, just a few hours later, it\u2019s clear whatever Quintal did on his behalf worked. He\u2019s here.<\/p>\n<p>From across the room, the man raised his hand and touched the brim of his hat \u2014 a gesture of respect. Of thanks.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Quintal started using again when Hannah was about 2 years old.<\/p>\n<p>Back together with her husband, he gave her an ultimatum. Quintal balked. She took her baby and went to her parents\u2019 house.<\/p>\n<p>But that didn\u2019t stabilize her.<\/p>\n<p>\u201cI started going out a little more, staying out a little bit later, until it got to the point where I just didn\u2019t come back,\u201d she said.<\/p>\n<p>Her parents were worried \u2014 for her, yes, but more for their granddaughter.<\/p>\n<p>They asked Quintal to sign papers giving them guardianship of Hannah.<\/p>\n<p>\u201cMy dad has always been one of my biggest supporters. He said, \u2018Look, here\u2019s the thing, if you get in serious trouble and CPS is involved, I need to make sure Hannah is safe and that is always my number one priority,&#8217;\u201d he said. \u201cHe said, \u2018I don\u2019t want to take you to court, but I will.&#8217;\u201d<\/p>\n<p>\u201cSo I signed it,\u201d Quintal said.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Time and time again, year after year, Jennielynn Holmes has seen Quintal and the rest of the Providence mobile health team get results for Sonoma County\u2019s most vulnerable populations.<\/p>\n<p>\u201cThey are one of the few people who bring health care to where the people are,\u201d said Holmes, CEO of Catholic Charities of Northwest California. \u201cThat is a shift in a lot of ways of thinking.\u201d<\/p>\n<p>During the pandemic, when the first vaccines were released, the team advocated that people experiencing homelessness have immediate access.<\/p>\n<p>\u201cThey brought them to the streets,\u201d Holmes said.<\/p>\n<p>Launched in 1991 by the Sisters of St. Joseph Orange, the order of nuns that helped build Santa Rosa Memorial Hospital, the mobile clinic operations \u2014 labs, tests, staff time \u2014 are funded by health care giant Providence, which operates Memorial Hospital and hospitals in Healdsburg and Petaluma. Philanthropy dollars pay for nearly everything else used by patients, including glucose monitors, oxygen tanks and blood pressure cuffs.<\/p>\n<p>The Providence team is one of several similar mobile operations that span Sonoma County, assisting vulnerable populations who struggle with health problems and mental health issues.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Quintal shared a story about a Christmas Day when Hannah was maybe 6. The family was waiting for Quintal to arrive. Hours passed.<\/p>\n<p>\u201cI don\u2019t think I showed up until like 7 o\u2019clock that night and she had waited to open her presents,\u201d she said. \u201cShe didn\u2019t even open a single present because she wanted me there. What 6-year-old does that?\u201d<\/p>\n<p>Quintal\u2019s voice breaks as she tells the story. But back then, she could not shake drugs.<\/p>\n<p>\u201cWhen you are actively in addiction, it\u2019s a very self-centered disease,\u201d she said. \u201cAll I cared about was me. I mean, I loved my daughter, but I loved drugs, I loved getting high. As Christians call it, I loved my flesh.\u201d<\/p>\n<p>Still deeply addicted, Quintal got pregnant again.<\/p>\n<p>This time she didn\u2019t get clean. This time she made the decision to give the baby up for adoption.<\/p>\n<p>After giving birth, Quintal refused to hold her baby and walked out of the hospital against doctors\u2019 advice and plunged into years of self-abuse and homelessness.<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Hannah Alvarez, now a sophomore in the early childhood studies program at Sonoma State University, remembers praying for her mom. Always praying. And the prayer was always the same: God, bring my mom home.<\/p>\n<p>\u201cI was aware that she was on drugs and that she was living under a bridge,\u201d she said. But still, her prayers remained the same: God, bring my mom home.<\/p>\n<p>From a young age, she describes her grandparents instilling in her the notion of grace and forgiveness, especially when it came to her mom.<\/p>\n<p>\u201cThey never talked down about her, they never made me think, \u2018Oh you don\u2019t need your mom,&#8217;\u201d she said. \u201cIt was like, \u2018This is what your mom is doing. She is choosing this right now but we still love her.&#8217;\u201d<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>In September 2016, law enforcement officials sent a letter to Quintal\u2019s parents\u2019 house, indicating there was video footage of her stealing from a grocery store.<\/p>\n<p>Her parents tried to intervene again.<\/p>\n<p>\u201cI got a text from my dad, \u2018We love you, we miss you and we\u2019d really like it if you\u2019d come home,&#8217;\u201d she said.<\/p>\n<p>So she rode her bike home, to the house on Arroyo Way just south of Sonoma Valley Hospital. She did little besides eat and sleep as she weened herself free of drugs.<\/p>\n<p>Still, despite having her first drug-free days in years, despair followed her.<\/p>\n<p>\u201cI remember thinking \u2018Why do I feel so empty? Why am I so hopeless?&#8217;\u201d she said.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Jesika Quintal sings and prays with the congregation at Lighthouse Christian Church in Sonoma on Wednesday, Oct. 15, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-100425-CC001.jpg\" data-attachment-id=\"3310978\" \/>Jesika Quintal sings and prays with the congregation at Lighthouse Christian Church in Sonoma on Wednesday, Oct. 15, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>She\u2019d been clean about 10 days when she says she was compelled to walk into the backyard of her parents\u2019 home and fall to her knees. She describes what happened as \u201can encounter with God.\u201d<\/p>\n<p>\u201cWhatever you\u2019ve got is better than what I\u2019m doing and I\u2019m willing to do whatever I need to do not to feel this way and not to live this way,\u201d she said, recalling the moment. \u201cThe only way I can describe it is like somebody poured water on me and all this dirty, filthy motor oil \u2026 came off. All the guilt and shame and fear and anxiety and the desire to use \u2026 was gone.\u201d<\/p>\n<p>\u201cFrom that point forward, I never had a desire to use again,\u201d she said. \u201cNone of the things I spent 23 years doing, did I ever have the desire to do again.<\/p>\n<p>\u201cNothing. Delivered. Set free in a moment.\u201d<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>Quintal enrolled at Empire College. Hannah helped her with essay formatting and watched her mom study.<\/p>\n<p>In 2018, two weeks after she graduated with a medical assistant degree from Empire College, a family member told Quintal that a position was opening up on the Providence Mobile Clinic team \u2014 the same giant RV she\u2019d seen while riding her bike around Sonoma. The job that had intrigued even at her lowest.<\/p>\n<p>The crew there has worked decades together. Openings are exceedingly rare.<\/p>\n<p>Still, Quintal hoped she brought something different to the job.<\/p>\n<p>The people at Providence agreed.<\/p>\n<p>\u201cFor us, in that interview moment, you believe in second chances,\u201d Eid-Ammons said. \u201cWe are out here to care for the vulnerable and those who are struggling. It was not at all a deal breaker, it was more \u2018We believe in you.&#8217;\u201d<\/p>\n<p>Quintal started in July 2018. She proved her worth immediately.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, right, talks with care manager Morgan Thomas before checking in on residents at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-091925-007.jpg\" data-attachment-id=\"3284205\" \/>Providence Mobile Health Clinic medical assistant and patient navigator Jesika Quintal, right, talks with care manager Morgan Thomas before checking in on residents at Studios at Montero supportive housing in Petaluma on Monday, Sept. 29, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>When the team would walk the Joe Rodota Trail in Santa Rosa or other places that have a high concentration of homeless encampments, Quintal knew names, she knew faces, she asked after loved ones.<\/p>\n<p>\u201cI was just blown away,\u201d Eid-Ammons said. \u201cBy having those connections with them, they don\u2019t feel invisible anymore. That goes away, there is connection and there is healing. They just know Jesika is going to take care of things.\u201d<\/p>\n<p>Quintal and her fellow medical assistant are \u201clittle angels,\u201d Eid-Ammons said.<\/p>\n<p>\u201cThey have so many saves every day,\u201d she said. \u201cI think about everything they do. They are everywhere and they make saves every day.\u201d<\/p>\n<p style=\"text-align: center\">\u2026<\/p>\n<p>At a Wednesday evening service at Sonoma Lighthouse Christian Church, Quintal was in the front row. When the band played, she stood and put her hands in the air. The tempo picked up and she bounced on her toes.<\/p>\n<p>Pastor Sebastian Hernandez told the congregation, \u201cThe struggle is real. I do not have to live the way I used to live.\u201d<\/p>\n<p>Quintal raised a hand high above her head.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Jesika Quintal sings and prays with the congregation at Lighthouse Christian Church in Sonoma on Wednesday, Oct. 15, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-100425-CC002.jpg\" data-attachment-id=\"3310977\" \/>Jesika Quintal sings and prays with the congregation at Lighthouse Christian Church in Sonoma on Wednesday, Oct. 15, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>After that pivotal day in September 2016, Quintal threw herself into church and her faith.<\/p>\n<p>\u201cThere is hope, and I find that hope in Jesus,\u201d she said. \u201cI want to see other people experience the freedom I have experienced. I want them to know.\u201d<\/p>\n<p>Fluent in Spanish, she assists with multiple services a week \u2014 kids church, Spanish language programming, single adult ministry.<\/p>\n<p>\u201cShe\u2019s kind of a hero around here, I just want you to know,\u201d Pastor Steven Reyes said.<\/p>\n<p>In sharing her story, Quintal holds nothing back. That would defeat the purpose, her purpose.<\/p>\n<p>\u201cI\u2019ve never been ashamed of what God brought me out of and I never will be,\u201d she said. \u201cIt\u2019s been a tool that I have been able to use to connect with people on the street. I know how they feel because I\u2019ve been there.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Jesika Quintal, right, prays with Kelly Hernandez at Lighthouse Christian Church in Sonoma on Wednesday, Oct. 15, 2025. (Christopher Chung\/The Press Democrat)\" width=\"3900\" data- src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2025\/11\/TPD-L-benefield-100425-CC003.jpg\" data-attachment-id=\"3310979\" \/>Jesika Quintal, right, prays with Kelly Hernandez at Lighthouse Christian Church in Sonoma on Wednesday, Oct. 15, 2025.  (Christopher Chung\/The Press Democrat)<\/p>\n<p>There is redemption in her work, too.<\/p>\n<p>\u201cI know the people I have hurt, including myself,\u201d she said. \u201cI know the level that I resorted to to get what I wanted. I am super aware of everything that Jesus has saved me from. In that place I have a lot of compassion for people. I don\u2019t ever forget where I came from. Ever.\u201d<\/p>\n<p>You can reach Staff Columnist Kerry Benefield at 707-526-8671 or kerry.benefield@pressdemocrat.com. On Instagram @kerry.benefield.<\/p>\n","protected":false},"excerpt":{"rendered":"Jesika Quintal finished her rounds at Caritas Village in downtown Santa Rosa, checking on clients\u2019 health and managing&hellip;\n","protected":false},"author":2,"featured_media":167165,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[103,397,396,61,60,92810],"class_list":{"0":"post-167164","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-health-care","10":"tag-healthcare","11":"tag-ie","12":"tag-ireland","13":"tag-sonoma-addiction-homelessness-providence-mobile-clinic"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/167164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=167164"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/167164\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/167165"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=167164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=167164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=167164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}