{"id":182801,"date":"2025-12-09T11:25:08","date_gmt":"2025-12-09T11:25:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/182801\/"},"modified":"2025-12-09T11:25:08","modified_gmt":"2025-12-09T11:25:08","slug":"having-something-insured-for-e20000-doesnt-mean-thats-what-youll-get-back-the-irish-times","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/182801\/","title":{"rendered":"Having something insured for \u20ac20,000 doesn\u2019t mean that\u2019s what you\u2019ll get back \u2013 The Irish Times"},"content":{"rendered":"<p class=\"c-paragraph paywall \">If you expect to find some bling under the tree this Christmas, your new year\u2019s resolution might be to ensure you get that treasure insured. <\/p>\n<p class=\"c-paragraph paywall \">But before you do, you need to be aware of just what that <a href=\"https:\/\/www.irishtimes.com\/tags\/insurance\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/insurance\/\">insurance<\/a> policy covers \u2013 and why, should you lose or have your item of jewellery stolen, it may not be possible to replace it on a like-for-like basis. <\/p>\n<p class=\"c-paragraph paywall \">Given fluctuating prices of precious metals and gems, insurers are increasingly looking at just what jewellery people are insuring with them.<\/p>\n<p class=\"c-paragraph paywall \">Gold, for example, has rocketed in price by almost 60 per cent so far this year, as has silver, while diamonds have fallen by about 30 per cent in recent years. <\/p>\n<p class=\"c-paragraph paywall \">It means that insurers are looking for more regular valuations.<\/p>\n<p class=\"c-paragraph paywall \">A spokeswoman for <a href=\"https:\/\/www.irishtimes.com\/tags\/aviva\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/aviva\/\">Aviva<\/a> says that when insuring any diamond jewellery you\u2019ll need the diamond certificate, a detailed professional valuation as well as the purchase receipt. <\/p>\n<p class=\"c-paragraph paywall \">The insurer also recommends having your jewellery professionally valued every two years. Chubb Insurance suggests you do it every year.<\/p>\n<p class=\"c-paragraph paywall \">While an accurate valuation may offer you comfort, it doesn\u2019t mean this is what an insurer will always pay out. <\/p>\n<p class=\"c-paragraph paywall \">Many of us, when we get a new piece of diamond jewellery, will add it to our home insurance policy. For items in excess of about \u20ac5,000, this will typically mean adding it as a specified item and paying more for its cover on the overall policy.<\/p>\n<p class=\"c-paragraph paywall \">This, we expect, is enough to ensure cover to the amount the item is insured for \u2013 particularly if we have the item regularly valued \u2013 so that we could go out and buy a similar item again, typically from the same jeweller. <\/p>\n<p class=\"c-paragraph paywall \">However, just because you have a piece of jewellery insured for \u20ac20,000 doesn\u2019t mean that, if lost or stolen, the insurer will simply write you a cheque for this amount.<\/p>\n<p class=\"c-paragraph paywall \">Some insurers might cover the whole replacement cost, but valuer Carol Clarke says that in her experience some may only offer a proportion of the cost \u2013 and won\u2019t allow you buy the replacement yourself, but instead will source it for you.<\/p>\n<p class=\"c-paragraph paywall \">For example, should you lose your Appleby\u2019s diamond ring, which you paid \u20ac10,000 for 15 years ago, one would expect that your insurance policy will pay out an updated valuation, of, let\u2019s say, some \u20ac15,000 for that ring, which means you can go straight back to Appleby and buy a diamond ring of a similar quality again. <\/p>\n<p class=\"c-paragraph paywall \">Right? Not so fast.<\/p>\n<p class=\"c-paragraph paywall \">Firstly, according to a spokeswoman for Aviva, the amount your diamond ring is insured for is an \u201cupper limit\u201d of cover. Aviva will \u201cnot pay more than the current cost to replace the item to a comparable specification\u201d. <\/p>\n<p class=\"c-paragraph paywall \">So, while you might be paying out, say, \u20ac200 a year for cover of \u20ac20,000 for an engagement ring, this is a misunderstanding on your part (one the insurer has probably addressed  in small print). The \u20ac20,000 is rather an \u201cupper limit\u201d \u2013 as opposed to a fixed amount that you will be reimbursed.<\/p>\n<p class=\"c-paragraph paywall \">According to Aviva\u2019s policy notes, for example: \u201cIf we decide to pay a cash amount to settle the loss or damage, we will not pay more than a contractor appointed by us would have charged for the repair, replacement or reinstatement.\u201d<\/p>\n<p class=\"c-paragraph paywall \">So then, what happens in practice is that the insurer will appoint a loss adjuster, who will assist them in the \u201cvalidation and settlement of jewellery claims\u201d. <\/p>\n<p class=\"c-paragraph paywall \">But this loss adjuster might source the ring themselves \u2013 as Aviva notes in its policy documents, \u201cif a replacement is required then this is generally manufactured specifically for the policyholder and is bespoke to them\u201d.<\/p>\n<p class=\"c-paragraph paywall \">But what if they want to go back to Appleby for sentimental reasons? Or because they appreciate the craftsmanship a certain jeweller might offer \u2013 and which might mean the ring will hold its value or appreciate over the long term?<\/p>\n<p class=\"c-paragraph paywall \">This is dependent on the insurers allowing you to do so \u2013 and they are under no obligation to do so, as per the terms outlined in many of their policies. <\/p>\n<p class=\"c-paragraph paywall \">A spokesman for FBD, for example, says it has \u201cdiscretion\u201d to settle the claim through a number of means. Firstly, it can replace the property with the closest possible match where it has been damaged or stolen; or it can pay the customer the amount of the loss or damage \u201cwhere repair or replacement is not possible\u201d. <\/p>\n<p class=\"c-paragraph b-it-article-body__interstitial-link\">[\u00a0<a aria-label=\"Open related story\" class=\"c-link\" href=\"https:\/\/www.irishtimes.com\/your-money\/2025\/06\/25\/how-to-save-money-on-your-home-insurance\/\" rel=\"noreferrer nofollow noopener\" target=\"_blank\">How to save money on your home insuranceOpens in new window<\/a>\u00a0]<\/p>\n<p class=\"c-paragraph paywall \">Finally, if it does opt to pay out to the customer \u2013 even where replacement or repair is possible \u2013 it may not be for the amount that the customer had the item insured for.<\/p>\n<p class=\"c-paragraph paywall \">\u201cThe payment will reflect any discounts FBD might have received had it replaced the property,\u201d the spokesman says.<\/p>\n<p class=\"c-paragraph paywall \">So then, if the loss adjuster can source your one-carat ring from a cheaper provider, you may end up only getting half of what it will cost to buy new in your preferred jeweller.<\/p>\n<p class=\"c-paragraph paywall \">It is the \u201cmost annoying thing\u201d, says Clarke, adding that the item of jewellery may not be the same as the one you lost or was stolen.<\/p>\n<p>Claims that aren\u2019t settled<\/p>\n<p class=\"c-paragraph paywall \">Insurers will always try to limit claims where possible. <\/p>\n<p class=\"c-paragraph paywall \">Clarke gives an example of a woman who lost some of her jewellery and got a post-loss valuation. She talked through the items with the woman and assigned a value of about \u20ac8,000 \u2013 a valuation that cost the woman \u20ac400.<\/p>\n<p class=\"c-paragraph paywall \">But the insurer wouldn\u2019t pay out in the end, as they had a recorded call of the woman saying in her initial call that she thought she lost them in the house. <\/p>\n<p class=\"c-paragraph paywall \">While this turned out not to be the case, the insurer wouldn\u2019t pay out on items because of this comment.<\/p>\n<p class=\"c-paragraph paywall \">\u201cThey are listening to every single word you say and how you say it,\u201d says Clarke.<\/p>\n<p class=\"c-paragraph paywall \">So, check out the fine print and be prepared to pay more for better cover, <\/p>\n<p>A reader\u2019s experience after the loss of a precious ring <\/p>\n<p class=\"c-paragraph paywall \">Last June, a reader, Peter M, wrote to FBD saying that his wife had lost one of her diamond rings in the sea in Marbella, Spain. He attached a copy of the police report, and the most recent valuation for the ring, from December 2021, of \u20ac18,000.<\/p>\n<p class=\"c-paragraph paywall \">But when the insurer replied, it was to say that this value was \u201coverstated for a ring as described\u201d.<\/p>\n<p class=\"c-paragraph paywall \">Instead, the insurer offered to supply a similar designed ring, \u201cthereby restoring the policyholder to the same position before the loss\u201d, sourced by the loss adjuster Sedgwick, or a cash settlement of \u20ac10,600.<\/p>\n<p class=\"c-paragraph paywall \">So, our reader went back to the original jeweller, McDowell\u2019s, who gave an updated replacement value of \u20ac18,550, based on the 2021 valuation.<\/p>\n<p class=\"c-paragraph paywall \"><a href=\"https:\/\/www.irishtimes.com\/tags\/fbd\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/fbd\/\">FBD<\/a> subsequently increased the offer to \u20ac10,750, but noted to our reader that \u201cretail and cost prices differ hugely\u201d and the valuation he received was a \u201cretail valuation not a cost for remaking the ring\u201d.<\/p>\n<p class=\"c-paragraph paywall \">FBD has held firm on its offer of a replacement, or the aforementioned cash settlement, but our reader is aggrieved. Accepting a replacement ring, sourced by the insurer\u2019s loss adjuster, is not an adequate settlement he says. <\/p>\n<p class=\"c-paragraph paywall \">\u201cThe ring being replaced will never in my opinion be the same.\u201d<\/p>\n<p class=\"c-paragraph paywall \">And neither is the cash settlement value.<\/p>\n<p class=\"c-paragraph paywall \">He complained to FBD that: \u201cHaving paid the premium on this ring since 2012 [for the higher replacement value] and having all my wife\u2019s jewellery independently valued, I would have thought that would have been enough, but no.\u201d<\/p>\n<p class=\"c-paragraph paywall \">When asked for their view, FBD said it would not comment on individual cases.<\/p>\n<p class=\"c-paragraph paywall \">Our reader is still hoping for a better outcome. <\/p>\n","protected":false},"excerpt":{"rendered":"If you expect to find some bling under the tree this Christmas, your new year\u2019s resolution might be&hellip;\n","protected":false},"author":2,"featured_media":182802,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[6573,72,99190,61,5167,60],"class_list":["post-182801","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-aviva","tag-business","tag-fbd","tag-ie","tag-insurance","tag-ireland"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/182801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=182801"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/182801\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/182802"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=182801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=182801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=182801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}