{"id":220354,"date":"2025-12-31T18:50:07","date_gmt":"2025-12-31T18:50:07","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/220354\/"},"modified":"2025-12-31T18:50:07","modified_gmt":"2025-12-31T18:50:07","slug":"florida-blue-and-cigna-disputes-with-south-florida-hospitals-push-patients-out-of-network-paying-higher-costs-sun-sentinel","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/220354\/","title":{"rendered":"Florida Blue and Cigna disputes with South Florida hospitals push patients out of network, paying higher costs \u2013 Sun Sentinel"},"content":{"rendered":"<p>Showdowns in Broward and Palm Beach counties between hospitals and insurers like Florida Blue and Cigna over contract terms are pushing patients out of network for coverage and disrupting care as the new year arrives.<\/p>\n<p>Florida Blue and Broward County\u2019s two public health systems, both under the same CEO, still lack a new contract. The months-long impasse between Florida Blue and <a href=\"https:\/\/www.sun-sentinel.com\/2025\/07\/02\/florida-blue-members-lose-in-network-rates-for-broward-health-services\/\" rel=\"nofollow noopener\" target=\"_blank\">Broward Health<\/a> and <a href=\"https:\/\/www.sun-sentinel.com\/2025\/09\/01\/no-deal-memorial-healthcare-system-goes-out-of-network-for-florida-blue-policyholders\/\" rel=\"nofollow noopener\" target=\"_blank\">Memorial Healthcare System<\/a> has affected as many as 40,000 policyholders who must deal with higher out-of-pocket costs, a disruption in their doctor relationships, and finding ongoing treatment for non-emergency care. Earlier communication from the parties indicated new contracts might be completed by year\u2019s end, but that hasn\u2019t happened.<\/p>\n<p>\u201cWe are having ongoing and productive discussions with the leadership teams from Broward Health and Memorial Healthcare System,\u201d Florida Blue spokesperson Jorge Martinez said Tuesday.<\/p>\n<p>In addition, unless Florida Blue reaches an agreement with <a href=\"https:\/\/www.sun-sentinel.com\/2025\/11\/03\/florida-blue-may-go-out-of-network-for-cleveland-clinic-in-broward\/\" rel=\"nofollow noopener\" target=\"_blank\">Cleveland Clinic Weston by March<\/a>, notices will go out to policyholders informing them that the hospital will be out of network as well, meaning they will not be covered for non-emergency services. For now, Florida Blue members can continue scheduling appointments and receiving care as usual at the Weston hospital.<\/p>\n<p>The inability to negotiate a contract, however, would put Florida Blue policyholders at a significant disadvantage when choosing care. Open enrollment for employer-sponsored health plans has now closed for most companies, forcing them to decide whether to continue with Florida Blue and Blue Cross Blue Shield. Martinez said it\u2019s too soon to know if and how contract disputes affected enrollment choices. Broward\u2019s public health systems have suffered, too, with patients delaying care or finding new providers.<\/p>\n<p>In Palm Beach County, Cigna policyholders are about to lose in-network options, too.<\/p>\n<p>Tenet\u2019s Palm Beach Health Network, which operates six major hospitals, is about to go out-of-network with Cigna on Wednesday. A Tenet spokesperson said that unless an agreement is reached by that Dec. 31 deadline, 1.3 million Florida Cigna policyholders and 13,000 Palm Beach County residents will not be covered for services at its hospitals. Those hospitals are Delray Medical Center,\u00a0 Good Samaritan Medical Center in West Palm Beach, Palm Beach Gardens Medical Center, St. Mary\u2019s Medical Center in West Palm Beach, and Palm Beach Children\u2019s Hospital in West Palm Beach. Tenet also operates Florida Coast Medical Center in Port St. Lucie.<\/p>\n<p>Non-renewal of Cigna\u2019s contract will put the county\u2019s only children\u2019s hospital out of network, just as Joe DiMaggio Children\u2019s Hospital has gone out of network for Florida Blue policyholders in Broward County.<\/p>\n<p>Cigna\u2019s standoff with Tenet\u2019s Palm Beach Health Network is part of a national contract dispute with Tenet Healthcare facilities and services nationwide. All of Tenet\u2019s hospitals, outpatient care centers, and health system-employed physicians will lose in-network status with Cigna plans.<\/p>\n<p>Patients are increasingly caught in disputes as health insurers and providers disagree on contract terms and the two parties urge  each other to stop disrupting medical treatment.<\/p>\n<p>On Tuesday, a Cigna spokesperson said, \u201cUnfortunately, Tenet\u2019s hospitals in Palm Beach are seeking rates that far exceed the rate of inflation on health care services, which would make their hospitals and ambulatory surgery centers much more expensive for patients than other local facilities. We remain committed to negotiating in good faith to reach a fair and reasonable agreement that offers Palm Beach Health Network market-competitive rates and keeps them in our network.\u201d<\/p>\n<p>Cigna noted that it has a robust network of in-network local providers to guide patients who previously have used services at Tenet hospitals.<\/p>\n<p>The breakdown in negotiations between the two health care giants may represent the trend ahead, and the role AI will play.<\/p>\n<p>Tenet\u00a0 has <a href=\"https:\/\/www.keepyourhealthcareaccess.com\/\" rel=\"nofollow noopener\" target=\"_blank\">set up a website<\/a> for patients to demand that Cigna relent and said that as part of its negotiations, Cigna will not guarantee that a physician, not a computer algorithm, makes decisions about patient care.<\/p>\n<p>\u201cTenet Healthcare has been negotiating in good faith to keep in-network access to hospitals and providers at the Palm Beach Health Network for our patients,\u201d said\u00a0 Andrew Lofholm, Communications and Community Relations Manager with Palm Beach Health Network. \u00a0\u201cif Cigna ends its contract by December 31, 1.33 million Floridians could lose affordable access to both of the county\u2019s Level I trauma centers and the only children\u2019s hospital in the region. Because Cigna refuses to agree to reasonable terms to guarantee that a doctor, not a computer algorithm or AI, will make meaningful decisions about our patients\u2019 care, families will be faced with paying thousands more or leaving the doctors and hospitals they\u2019ve relied on for years.\u201d<\/p>\n<p>The standoffs over financial terms and reimbursement rates are also infuriating Broward patients who, at one point, were told by Memorial and Broward Health they couldn\u2019t make appointments as Florida Blue policyholders, even if they wanted to self-pay. On Tuesday, Broward Health and Memorial said they would accept Florida Blue patients who want to self-pay in order to continue to see their doctors.<\/p>\n<p>\u201cWe welcome any Florida Blue policyholders to continue their care with Broward Health providers,\u201d said Broward Health Vice President of Communications Jennifer Smith. \u201cPatients would need to self-pay or get a single-case agreement from Florida Blue. \u201d<\/p>\n<p>The law requires hospitals to provide emergency care to patients regardless of whether they are in network.<\/p>\n<p>\u201cAnyone who arrives at our emergency departments will be treated regardless of their insurance status or ability to pay,\u201d Smith said. \u201cIf admission is required, we notify the payor, and they decide whether to authorize admission or start transfer to an in-network hospital. But ultimately, it is the patient\u2019s choice where they are treated.\u201d<\/p>\n<p>South Florida patients are upset that they are caught in the conflict between provider and insurer.<\/p>\n<p>\u201cMy husband and I have complex medical histories,\u201d Rev. Corrie Montoya of Davie <a href=\"https:\/\/www.sun-sentinel.com\/2025\/12\/04\/florida-blue-puts-our-children-at-risk-letters-to-the-editor\/\" rel=\"nofollow noopener\" target=\"_blank\">wrote in a letter to the Sun Sentinel<\/a>. \u201cWe have Blue Cross Blue Shield insurance through my employer. Most of our physicians are with Broward Health. We now must find a new primary care doctor and at least eight new specialists. It\u2019s frustrating to have to start over. I can push through, but what I can\u2019t abide is Florida Blue putting my child and all Broward children at risk.\u201d<\/p>\n<p>The breakdown in contract negotiations between health providers and health insurers put South Florida residents like Bob and Gayle Pifer in the position of losing access to doctors they have come to rely on over many decades.<\/p>\n<p>Bob Pifer has been calling and writing Memorial Healthcare and Florida Blue, seeking answers to whether they can continue to see their doctors, and when the contract dispute will be resolved. The couple live in Pembroke Pines and all hospitals nearby, south of Interstate 595, are operated by Memorial. Both see various specialists at Memorial and Gayle Pifer is undergoing cancer treatment. The Pifers said they have been Blue Cross Blue Shield policyholders for more than 40 years, but can\u2019t afford to keep seeing the same doctors.<\/p>\n<p>\u201cWe live eight minutes from Memorial West. If we keep going, we could be stuck for the whole bill,\u201d Bob Pifer told the Sun Sentinel. \u201cIn my wife\u2019s case, the last infusion was very expensive.\u201d<\/p>\n<p>Plantation resident Andy Greenfield said he has been getting primary care at Memorial for over 30 years. \u201cBecause of this impasse, I will be forced to look elsewhere, even for ongoing conditions that Memorial physicians had treated. I don\u2019t understand how so many hospitals can be out of network simultaneously for residents of Broward County.\u201d<\/p>\n<p>South Florida Sun Sentinel health reporter Cindy Goodman can be reached at cgoodman@sunsentinel.com.<\/p>\n","protected":false},"excerpt":{"rendered":"Showdowns in Broward and Palm Beach counties between hospitals and insurers like Florida Blue and Cigna over contract&hellip;\n","protected":false},"author":2,"featured_media":220355,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[59672,114138,114139,2195,114145,84410,114140,103,397,396,3211,61,60,6492,114141,43,114142,114143,1603,41515,114144],"class_list":{"0":"post-220354","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-broward-county","9":"tag-coral-springs","10":"tag-delray-beach","11":"tag-florida","12":"tag-florida-news","13":"tag-fort-lauderdale","14":"tag-hallandale","15":"tag-health","16":"tag-health-care","17":"tag-healthcare","18":"tag-hollywood","19":"tag-ie","20":"tag-ireland","21":"tag-latest-headlines","22":"tag-miramar","23":"tag-news","24":"tag-palm-beach-county","25":"tag-pompano-beach","26":"tag-social","27":"tag-west-palm-beach","28":"tag-weston"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/220354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=220354"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/220354\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/220355"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=220354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=220354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=220354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}