The report follows an unannounced inspection carried out over the course of one day on October 20, 2025 at the centre, which comprises three small terraced bungalows. There were three residents living at the centre at the time.<\/p>\n
The bungalows each have two bedrooms, a sitting room\/dining room with a small kitchen area, and a bathroom. Each resident has their own bedroom, decorated to their style and preference. The centre is staffed on a 24\/7 basis by a person in charge, a clinical nurse manager, a team of staff nurses and a team of healthcare assistants.<\/p>\n
Overall, the inspector observed good practice in many areas, and residents appeared to enjoy a positive quality of life. Staff demonstrated a strong understanding of residents\u2019 needs and were seen to engage with them in a respectful and supportive manner.<\/p>\n
\u201cIndividual engagements with residents further highlighted the person\u2011centred approach adopted within the service, with residents actively participating in routines and activities that reflected their interests and preferences.\u201d<\/p>\n
However, the inspection also identified areas requiring improvement, particularly in relation to governance and oversight, and the protection of residents in relation to their finances.<\/p>\n
The report states that \u201ca significant concern arose during the review of an internal audit conducted in March 2025, which had noted that flooring in a resident\u2019s sitting room and hallway required replacement due to damage.\u201d<\/p>\n
\u201cDuring the review of audits completed by the provider it was found that in June 2024 and March 2025, damage to the flooring in the hallway and sitting room of a resident\u2019s home was noted. Upon visiting the home, the inspector observed that the flooring had been replaced. However, during a review of documentation as part of the inspection, the inspector found that the resident had paid for both the flooring and its installation using their own funds. This was not an appropriate use of the resident\u2019s funds, as these costs should have been covered by the provider.\u201d<\/p>\n
The report reveals that the resident had paid a combined total of \u20ac2,286.45 to purchase the flooring and cover the cost of its installation.<\/p>\n
\u201cWhile it was acknowledged that the resident had expressed a preference to change the flooring after being informed it was damaged, and had been involved in selecting the materials \u2014 supported by documentation including photographs \u2014 this did not negate the provider\u2019s obligation to cover the cost of the works.\u201d<\/p>\n
The registered provider of the centre was contacted immediately, and the resident was fully reimbursed before the inspection concluded.<\/p>\n
\u201cWhile the provider acted promptly, concerns remain regarding the initial use of the resident\u2019s funds and the failure of the provider\u2019s governance systems to identify and address the issue prior to the inspection.\u201d<\/p>\n
The report stated that it was of \u201cparticular concern that this issue had not been identified by the provider or the service\u2019s management team prior to the inspector raising it during the inspection\u201d.<\/p>\n
\u201cThis reflects a failure in the provider\u2019s governance and financial oversight systems. The use of the resident\u2019s money to pay for works that the provider had already acknowledged as necessary and committed to funding was not appropriate. It did not demonstrate that the resident\u2019s rights were upheld, nor that they were appropriately safeguarded.<\/p>\n
\u201cThis incident highlights a lack of accountability and oversight within the provider\u2019s internal systems.<\/p>\n
\u201cThe inspector found that the governance arrangements to ensure residents are protected from inappropriate financial practices required review.\u201d<\/p>\n
As a result, the centre was found to be non\u2011compliant in relation to protection, and substantially compliant in relation to governance and management.<\/p>\n
In response to the findings, the provider undertook to review internal financial audit and practices templates relating to financial checks, to ensure greater oversight and accountability in relation to safeguarding residents\u2019 financial transactions.<\/p>\n
They also said the service had reimbursed the resident for the cost of the flooring and associated works once the error had been detected on the day of the inspection.<\/p>\n
They outlined that a retrospective referral had been made to the Equality and Human Rights Committee to acknowledge the breach of the resident\u2019s human rights, and that a retrospective safeguarding referral had been submitted on behalf of the resident, with an associated safeguarding plan developed.<\/p>\n","protected":false},"excerpt":{"rendered":"The report follows an unannounced inspection carried out over the course of one day on October 20, 2025…\n","protected":false},"author":2,"featured_media":271363,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[61,60,4277,80],"class_list":["post-271362","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-ie","tag-ireland","tag-margaret-roddy","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/271362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=271362"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/271362\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/271363"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=271362"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=271362"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=271362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}