{"id":373468,"date":"2026-03-30T19:41:09","date_gmt":"2026-03-30T19:41:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/373468\/"},"modified":"2026-03-30T19:41:09","modified_gmt":"2026-03-30T19:41:09","slug":"how-square-other-payment-apps-push-tipping-policy-on-diners","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/373468\/","title":{"rendered":"How Square, other payment apps push tipping policy on diners"},"content":{"rendered":"<p>Here\u2019s a tip for restaurant goers.<\/p>\n<p>As more restaurants adopt digital payment systems that <a href=\"https:\/\/nypost.com\/2026\/03\/27\/us-news\/the-sneaky-way-restaurants-may-be-quietly-increasing-your-tip\/\" target=\"_blank\" rel=\"noopener nofollow\">automatically suggest a gratuity option<\/a>, debate has heated up over whether those tips should be calculated pre- or post-tax.<\/p>\n<p>The topic of tipping and proper etiquette has <a href=\"https:\/\/nypost.com\/2025\/10\/08\/lifestyle\/64-of-consumers-are-being-guilted-into-tipping-even-when-service-is-poor-survey\/\" target=\"_blank\" rel=\"noopener nofollow\">long been a cultural debate<\/a>, but the discussion drew recent attention after a <a href=\"https:\/\/nypost.com\/2026\/03\/02\/lifestyle\/dave-amp-busters-diners-furious-over-shady-tipping-tactic\/\" rel=\"nofollow noopener\" target=\"_blank\">Dave &amp; Buster\u2019s controversy<\/a>, where customers accused the restaurant of running a tipping \u201cscam\u201d by covertly inflating the 20% standard.<\/p>\n<p>Customers shared that tip suggestions differed based on whether they paid via a paper receipt or a digital payment platform, and the inconsistency had <a href=\"https:\/\/nypost.com\/2026\/03\/23\/lifestyle\/restaurant-owners-warn-trend-is-degrading-dining-experience\/\" target=\"_blank\" rel=\"noopener nofollow\">people wondering how tip amounts were calculated <\/a>\u2014 and whether the system was increasing gratuity amounts on purpose.<\/p>\n<p><img style=\"aspect-ratio:1.49926794;display:block\" loading=\"lazy\" decoding=\"async\" data-modal-image=\"38918871\" width=\"885\" height=\"590\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/03\/2024-brazil-photo-illustration-square-124538098.jpg\" alt=\"Illustration of a person holding a smartphone displaying the Square logo.\" class=\"wp-image-38918871\"  \/>Digital payment systems are making tipping easier \u2014 and messier. From Square to Toast, differences in pre- or post-tax calculations and rounding can make your tip look higher than you expected. Rafael Henrique \u2013 stock.adobe.com<\/p>\n<p>Some suggested that the disparities were likely due to tax calculations. It appeared that the digital receipt gave a suggested tip based on a post-tax price, while the paper receipt offered a suggestion based on the pre-tax amount.<\/p>\n<p>The Post has reached out to major digital payment platforms such as Square, Toast, Stripe, Revel, Upserve and Clover for comment.<\/p>\n<p>However, two options could help restaurants hike tip prices <a href=\"https:\/\/nypost.com\/2025\/04\/02\/lifestyle\/diner-slams-restaurant-for-prompting-added-tip-plus-gratuity\/\" target=\"_blank\" rel=\"noopener nofollow\">without the customers even realizing.<\/a><\/p>\n<p>When setting up tipping on Square, for instance, the account owner is asked to set a tip calculation and to select whether they would like tips to be added before or after taxes have been applied to the sale.<\/p>\n<p>Digital platform Toast also allows the restaurant to determine whether a tip percentage should be calculated before or after tax, and the suggested tip amounts guests will see, according to their <a href=\"https:\/\/support.toasttab.com\/en\/article\/Calculate-tip-before-or-after-taxes\" target=\"_blank\" rel=\"noopener nofollow\">website<\/a>.<\/p>\n<p>In addition, the <a href=\"https:\/\/support.toasttab.com\/en\/article\/Calculate-tip-before-or-after-taxes\" target=\"_blank\" rel=\"noopener nofollow\">default setting<\/a> on Toast for tip calculation is to calculate tip before tax is added to a check, so restaurants would have to change that manually.<\/p>\n<p>Setting tip calculation to be post-tax lines up with online accusations that digital payment options calculate tipping differently than a paper receipt.<\/p>\n<p>Looking at <a href=\"https:\/\/squareup.com\/help\/us\/en\/article\/8375-settle-payments-and-manage-tips\" target=\"_blank\" rel=\"noopener nofollow\">Square\u2019s step-by-step guide<\/a> for business owners, they can choose from a variety of tipping options when setting up.<\/p>\n<p>With the automatic Smart Tip Amounts option, if a transaction is less than $10, the available tipping options are No Tip, $1, $2 or $3. For a transaction of $10 or more, the available tipping options are No Tip, 15%, 20% or 25%.<\/p>\n<p>Set Percentage Amounts allows owners to enter three custom percentage options, as well as an option to allow customers to enter an amount of their choosing. <\/p>\n<p>There\u2019s also a Beta option where owners can choose to ask for tips before payment is made.<\/p>\n<p>There\u2019s additionally something on Square called round-up tipping, which will automatically populate a tip based on the total transaction size. If the total transaction is less than $20, the tip will round up the amount to the next $1. If it\u2019s more than $20, it will round up the amount to the next $5.<\/p>\n<p>So while Square\u2019s operations are automatic, the restaurant has control over how much it chooses to collect.<\/p>\n<p>Account owners or team members with items and inventory permissions also <a href=\"https:\/\/squareup.com\/help\/us\/en\/article\/8262-set-unit-cost-with-square-for-retail-purchase-orders\" target=\"_blank\" rel=\"noopener nofollow\">set unit prices themselves<\/a> in the Square dashboard.<\/p>\n<p>They can bulk import items, typically to upload the catalog or menu for the first time, as well as manually update and change individual items.<\/p>\n<p>With consumers noticing more and more discrepancies on their bills these days, it might be worth checking the itemized bill given on the digital payment platform and comparing it to menu prices.<\/p>\n<p><img style=\"aspect-ratio:1.49707602;display:block\" loading=\"lazy\" decoding=\"async\" data-modal-image=\"38919007\" width=\"883\" height=\"590\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/03\/cropped-image-woman-waitress-apron-124552533_a97c05.jpg\" alt=\"Cropped image of a waitress in an apron holding out a bill folder to a cafe visitor.\" class=\"wp-image-38919007\"  \/>Restaurants choose the settings that control how tips are calculated. flowertiare \u2013 stock.adobe.com<\/p>\n<p>Beyond Square and Toast, other popular payment platforms <a href=\"https:\/\/nypost.com\/2026\/03\/11\/lifestyle\/furious-shopper-shocked-by-sneaky-charge-on-her-groceries-receipt\/\" target=\"_blank\" rel=\"noopener nofollow\">handle tipping<\/a> a bit differently. <\/p>\n<p>Stripe lets restaurants choose what tip suggestions appear at checkout \u2014 the <a href=\"https:\/\/docs.stripe.com\/terminal\/fleet\/tipping?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener nofollow\">platform displays<\/a> the options the business sets up instead of independently calculating or inflating tip amounts.<\/p>\n<p><a href=\"https:\/\/support.revelsystems.com\/s\/article\/Online-Ordering-Configurable-Suggested-Tip-Amounts?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener nofollow\">Revel<\/a> and <a href=\"https:\/\/help.upserve.com\/articles\/en_US\/Breadcrumb\/Tip-Settings?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener nofollow\">Upserve<\/a> both let restaurants arrange the tipping options customers see \u2014 including what suggested tip amounts pop up \u2014 and some platforms like Toast also let businesses choose whether tips are calculated before or after tax.<\/p>\n<p><a href=\"https:\/\/bypassmobile.zendesk.com\/hc\/en-us\/articles\/18016275566356-How-to-Enable-and-Disable-Tips-at-a-Location?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener nofollow\">Clover<\/a> lets restaurants enable or disable digital tipping and choose what percentage options appear, but its docs don\u2019t clearly show a toggle for pre- vs. post\u2011tax calculation \u2014 it calculates tips on the subtotal plus adjustments (including tax) by default.<\/p>\n<p>In short, it\u2019s not the platforms secretly hiking your tip \u2014 it\u2019s the businesses themselves making the choices. <\/p>\n<p>Customers who see discrepancies between digital and paper receipts are often just seeing the result of different settings or rounding rules on each system.<\/p>\n<p>For example, Square\u2019s \u201cround-up\u201d feature can push tips slightly higher depending on the transaction total, while Toast defaults to pre-tax calculations unless the restaurant changes it.<\/p>\n<p>The takeaway for diners? If your tip looks off, check the receipt carefully. <\/p>\n<p>Digital systems make tipping easier, but they can also make it easier for small inconsistencies to pop up \u2014 and now consumers are noticing. <\/p>\n<p>As restaurants increasingly rely on technology for payments, the debate over pre- or post-tax tipping is <a href=\"https:\/\/nypost.com\/2026\/03\/01\/lifestyle\/the-5-most-and-least-generous-tipping-states\/\" target=\"_blank\" rel=\"noopener nofollow\">unlikely to disappear<\/a> anytime soon.<\/p>\n","protected":false},"excerpt":{"rendered":"Here\u2019s a tip for restaurant goers. As more restaurants adopt digital payment systems that automatically suggest a gratuity&hellip;\n","protected":false},"author":2,"featured_media":373469,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[7513,10764,61,60,202,1087,6339,507,216,80,102470,1568],"class_list":{"0":"post-373468","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-budgeting","9":"tag-food-drink","10":"tag-ie","11":"tag-ireland","12":"tag-mobile","13":"tag-money","14":"tag-restaurants","15":"tag-shopping","16":"tag-tech","17":"tag-technology","18":"tag-tipping","19":"tag-tips"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/373468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=373468"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/373468\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/373469"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=373468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=373468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=373468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}