{"id":380849,"date":"2026-04-04T01:04:12","date_gmt":"2026-04-04T01:04:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/380849\/"},"modified":"2026-04-04T01:04:12","modified_gmt":"2026-04-04T01:04:12","slug":"nasa-had-to-reload-microsoft-outlook-after-artemis-ii-glitch","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/380849\/","title":{"rendered":"NASA had to \u2018reload\u2019 Microsoft Outlook after Artemis II glitch"},"content":{"rendered":"<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">On Thursday, during Artemis II\u2019s journey to the Moon, commander Reid Wiseman ran into a tech issue some of us back on Earth can relate to: <a href=\"https:\/\/www.theverge.com\/science\/905865\/artemis-ii-tech-support-checking-in\" rel=\"nofollow noopener\" target=\"_blank\">Microsoft Outlook wasn\u2019t working<\/a>. In a conversation captured in NASA\u2019s Artemis livestream and <a href=\"https:\/\/bsky.app\/profile\/nikigrayson.com\/post\/3miik2wzosk25\" rel=\"nofollow noopener\" target=\"_blank\">shared on Bluesky<\/a>, Wiseman reported to Mission Control: \u201cI also see that I have two Microsoft Outlooks and neither one of those are working.\u201d<\/p>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">To take care of the issue, Mission Control had to remotely access Wiseman\u2019s personal computing device (PCD), a Microsoft Surface Pro. During a press conference on Thursday, Artemis flight director Judd Frieling <a href=\"https:\/\/www.youtube.com\/live\/j3Pq35gm4qA?si=etdGDMvk72qd1bjY&amp;t=2079\" rel=\"nofollow noopener\" target=\"_blank\">said NASA had fixed the issue<\/a>, stating, \u201cThis is not uncommon. We have this on-station all the time. You know, sometimes Outlook has issues getting configured, especially when you don\u2019t have a network that\u2019s directly connected. And so essentially we just had to reload his files on Outlook to get it working.\u201d<\/p>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">NASA uses a combination of its <a href=\"https:\/\/www.nasa.gov\/missions\/artemis\/networks-keeping-nasas-artemis-ii-mission-connected\/\" rel=\"nofollow noopener\" target=\"_blank\">Near Space Network and Deep Space Network<\/a> to stay in touch with Artemis II, relying on a mix of antennas around the world and satellites in orbit. Mission Control at the Johnson Space Center in Houston, Texas, has to shift communications between these networks as Artemis II gets farther away from Earth.<\/p>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1ymtmqpi _17nnmdy1 _17nnmdy0 _1xwtict1\">Aside from the Microsoft Surface Pro, the Artemis II crew\u2019s <a href=\"https:\/\/ntrs.nasa.gov\/api\/citations\/20230017638\/downloads\/1325_Melendrez_Orion%20Imaging%20Capabilities.pdf\" rel=\"nofollow noopener\" target=\"_blank\">gear list<\/a> also includes Nikon D5 DSLR cameras, a ZCube video encoder, and handheld GoPro cameras for filming content for a Disney \/ National Geographic documentary. The crew was also <a href=\"https:\/\/x.com\/NASAAdmin\/status\/2019259382962307393?s=20\" rel=\"nofollow\">allowed to bring their phones<\/a> with them \u2014 you can even see their phones being stowed away in their spacesuit pockets <a href=\"https:\/\/www.youtube.com\/live\/Tf_UjBMIzNo?t=1373s\" rel=\"nofollow noopener\" target=\"_blank\">in NASA\u2019s livestream<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"On Thursday, during Artemis II\u2019s journey to the Moon, commander Reid Wiseman ran into a tech issue some&hellip;\n","protected":false},"author":2,"featured_media":380850,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[61,60,1071,91,43,82,247,216,80],"class_list":{"0":"post-380849","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-technology","8":"tag-ie","9":"tag-ireland","10":"tag-microsoft","11":"tag-nasa","12":"tag-news","13":"tag-science","14":"tag-space","15":"tag-tech","16":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/380849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=380849"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/380849\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/380850"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=380849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=380849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=380849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}