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With consumers roundly panning<\/a> generative AI slop wherever it\u2019s found, tech companies have set their sights on a more captive audience as a source of revenue<\/a>: the world\u2019s boardrooms and cubicle farms. But the office, it turns out, is also failing to provide fertile ground for its overtures.<\/p>\n A new survey<\/a> by the SAP-owned software company WalkMe of 3,750 executives and employees found a major discontent growing in large companies across the globe. According to the findings, 54 percent of workers reported avoiding their company\u2019s in-house AI tools in order to complete tasks themselves. A full third of workers reported never using AI at all.<\/p>\n The survey also identified a massive rift between workers and their bosses when it comes to AI. While 61 percent of executives surveyed said they trust the tech for complex, \u201cbusiness-critical\u201d decisions, only nine percent of workers said the same. <\/p>\n A further 88 percent of corporate bigwigs expressed confidence that the AI tools they forced on their workers were adequate \u2014 while only 21 percent of workers agreed.<\/p>\n That cognitive disconnect isn\u2019t just a sentiment issue. The WalkMe survey also found that, though 81 percent of executives think their AI deployments have \u201csignificantly improved productivity,\u201d their workers are actually wasting eight hours per week cleaning up after AI\u2019s messes, which is the equivalent of 51 work days a year.<\/p>\n Those findings mark a drastic uptick from last year\u2019s WalkMe survey<\/a>, which showed workers were losing 36 days a year dealing with AI friction.<\/p>\n \u201cAI didn\u2019t deliver,\u201d Johns Hopkins economist Steve Hanke told Fortune<\/a> about the findings. \u201cWelcome to the real world. Forget the AI bubble. You know, it didn\u2019t deliver. You look at all the surveys and yeah, everybody\u2019s using it a little bit, but you dig into it and it hasn\u2019t done much.\u201d<\/p>\n \u201cProductivity, by the way, it was weak,\u201d Hanke continued. \u201cIf AI delivered, productivity would be way up. You listen to these Silicon Valley guys and they say we\u2019re gonna have GDP going to 5 percent [or] 6 percent. Productivity is gonna go up to six. It\u2019s just not happening.\u201d<\/p>\n The results are just more fuel for the AI skeptics\u2019 already-towering bonfire. In August of last year, an often-cited MIT study found that 95 percent of AI deployments<\/a> in the workplace had failed to generate the expected return on investment.<\/p>\n WalkMe\u2019s survey suggests that the situation hasn\u2019t improved much over the past seven months \u2014 a fact lost on executives, but felt by every worker stuck cleaning up the mess.<\/p>\n