{"id":530998,"date":"2026-07-03T11:27:09","date_gmt":"2026-07-03T11:27:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/530998\/"},"modified":"2026-07-03T11:27:09","modified_gmt":"2026-07-03T11:27:09","slug":"consumers-can-request-to-speak-to-human-instead-of-chatbot-under-new-financial-services-rules-the-journal","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/530998\/","title":{"rendered":"Consumers can request to speak to human instead of chatbot under new financial services rules &#8211; The Journal"},"content":{"rendered":"<p><a href=\"https:\/\/news.google.com\/rss\/articles\/CBMib0FVX3lxTE5jNzFweHk4cnJCYVk2TWxKMUFTU0s2ZzFPU1dsR2hpdVQyNW8yRVVhdUg0Nm9EcGU4RzN4QThDVHMwdVhuSk44OEVFWXRiQ2RrT3AxcWg3RzBtSFBRcE5nVVd3TXRiWXZ5clhMNDVpQQ?oc=5\" target=\"_blank\" rel=\"nofollow noopener\">Consumers can request to speak to human instead of chatbot under new financial services rules<\/a>&nbsp;&nbsp;The Journal<a href=\"https:\/\/news.google.com\/rss\/articles\/CBMia0FVX3lxTE81UGM2bFQ5bmJ4Snd0VkVzOE5uSENHTFByQlE5YUlFbkN4Qm0tcXNWc1lZNjY4Zk5EM3FOODNLVnpkMFloSFpuYmRiQ0xjaEg5NF9UeEUyR3B1aFhHUlFPY3Y4bUhKN0VzQVVJ?oc=5\" target=\"_blank\" rel=\"nofollow noopener\">New legal right to speak to a human for finance consumers<\/a>&nbsp;&nbsp;RTE.ie<a href=\"https:\/\/news.google.com\/rss\/articles\/CBMizgFBVV95cUxNLS1wdXdvd0pPNWZPVDI1ZzFwS1pYYS1va1A2ZlJUZmRpU2Roc1ZOcmFtRFd5MDNHTlM5UXdHeElXUnc2SkhudjNsR0Q3QnRmR1BUcm0wSnc2cU5ZUGk5N3JQRzFJYWU0S0R0cHItWjU4cGJYRHphb1hldnBFeU5jOE5HRVZYMm5lMEZKZERFSWlUNUlQa2ZqcXhYRkpZR1dUbG9kMW5KTEJKZFJTdFAyTE9IbU5NZXYyOEQzWDJEbWYtYmZqWmpuRTBlSkF1dw?oc=5\" target=\"_blank\" rel=\"nofollow noopener\">Irish consumers buying financial products can insist on speaking to a human under new rules<\/a>&nbsp;&nbsp;The Irish Times<a href=\"https:\/\/news.google.com\/rss\/articles\/CBMitgFBVV95cUxQbnk1LUVXeE40OVVvbGlBMndaSnlwcmM3VS1iMEJ6MzJqZjdfTkk5TnY4YU4yRzEzSTZDbjdGNjFqOWRIekJiWW45UmFZajBZVFhMWFctR3NKN09qNkhmMzdPLU50dHBMeXo0Tmd0clFKZzdjTjhPTW9TOC1xWEg2WW1rNUd4aGZTQXYyYklYaVdBNkdrdmN0TjJWT2gwUUR5cVBvZUNvZnZhUXNMdURQa0YyOVZsdw?oc=5\" target=\"_blank\" rel=\"nofollow noopener\">New law gives consumers right to speak to human instead of chatbot<\/a>&nbsp;&nbsp;BreakingNews.ie<a href=\"https:\/\/news.google.com\/rss\/articles\/CBMifkFVX3lxTE92ZDc1empwQS1ZN2g5REZlQk9uSDRmSUluR21fUVRSZzZBSE42eGMzUF9Rbm1nZXdTMGREUm9DaDUyRmhkTzVKQ1F6R0FFT2l3REs0a3RjeWlZSzY1NHpTRU95YkxwRTcxVGtYX05aejdrOGhlZUplUmRIbVozUQ?oc=5\" target=\"_blank\" rel=\"nofollow noopener\">New right to request human spokesperson<\/a>&nbsp;&nbsp;Midwest Radio<\/p>\n","protected":false},"excerpt":{"rendered":"Consumers can request to speak to human instead of chatbot under new financial services rules&nbsp;&nbsp;The JournalNew legal right&hellip;\n","protected":false},"author":2,"featured_media":530999,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[72,3781,91225,6113,5957,61,60,16136],"class_list":["post-530998","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-chatbots","tag-consumer-rights","tag-customer-service","tag-financial-services","tag-ie","tag-ireland","tag-legislation"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/530998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=530998"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/530998\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/530999"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=530998"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=530998"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=530998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}