The health watchdog is criticising an East Clare nursing home for failing to prove it deals with complaints in a \u201ctimely, supportive and effective manner.\u201d<\/p>\n
The Health Information and Quality Authority has found the Lakes Nursing Home in Killaloe to be non-compliant in six areas following its recent unannounced inspection of the facility.<\/p>\n
HIQA visited the Lakes Nursing Home on Hill Road, Killaloe, on March 9th of this year for an unannounced inspection.<\/p>\n
A total of 55 residents were present on the day, and inspectors said they observed that they were \u201csupported to enjoy a satisfactory quality of life\u201d, with some informing inspectors thay they were \u201cvery happy\u201d living there.<\/p>\n
Some raised issues with inspectors however, and HIQA found the centre non-compliant with six regulations, namely governance and management, notification of incidents, compliants procedure, premises, individual assessment and care plan, and protection.<\/p>\n
Inspectors said \u201cthe management systems in place to recognise and respond to complaints did not ensure that complaints and concerns were acted upon in a timely, supportive and effective manner\u201d<\/p>\n
The centre was found fully compliant in staffing, insurance, visits and health care, and just substantially compliant in training and staff development, and records.<\/p>\n
The provider, Elder Nursing Homes Limited, has submitted a compliance plan to HIQA which outlines how the issued will be addressed.<\/p>\n","protected":false},"excerpt":{"rendered":"The health watchdog is criticising an East Clare nursing home for failing to prove it deals with complaints…\n","protected":false},"author":2,"featured_media":583890,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[103,397,396,61,60],"class_list":["post-583889","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-health-care","tag-healthcare","tag-ie","tag-ireland"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/583889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=583889"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/583889\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/583890"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=583889"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=583889"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=583889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}