{"id":612548,"date":"2026-09-02T19:24:14","date_gmt":"2026-09-02T19:24:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/612548\/"},"modified":"2026-09-02T19:24:14","modified_gmt":"2026-09-02T19:24:14","slug":"mychart-medicare-phishing-scam-raises-concern-among-philadelphia-health-systems","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/612548\/","title":{"rendered":"MyChart Medicare phishing scam raises concern among Philadelphia health systems"},"content":{"rendered":"<p>Listen to article \u2022\u00a00:00 min<\/p>\n<p class=\"inq-p text-primary  \">Philadelphia-area health systems are warning residents to beware of an online phishing scam that mimics MyChart, the secure online patient portal used by most leading health systems. <\/p>\n<p class=\"inq-p text-primary  \">The scam involves emails and text messages that encourage people to claim a \u201cMyChart Medicare Kit\u201d by clicking on the embedded link to complete a survey. The resource kit is fictional, and clicking the malicious link could give hackers access to their MyChart portal, which stores identification information, including birth dates and addresses, and private health details, such as medications, medical conditions, and doctor conversations. <\/p>\n<p class=\"inq-p text-primary  \"><a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.pennmedicine.org\/patient-resources\/information-for-patients\/mychart-safety\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.pennmedicine.org\/patient-resources\/information-for-patients\/mychart-safety\">Penn Medicine<\/a>, <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/topic\/jefferson-health\" rel=\"nofollow noopener\" target=\"_blank\">Jefferson Health<\/a>, <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.templehealth.org\/patient-portal\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.templehealth.org\/patient-portal\">Temple Health<\/a>, <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.mainlinehealth.org\/patient-services\/patient-portals\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.mainlinehealth.org\/patient-services\/patient-portals\">Main Line Health<\/a>, and Virtua are among the local systems that have posted warnings on their websites and sent notices to patients urging them to not to share passwords or other personal information through email links.<\/p>\n<p class=\"inq-p text-primary  \">Attorney General David Sunday has also urged people to \u201c<a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.attorneygeneral.gov\/taking-action\/ag-sunday-warns-pennsylvanians-of-phishing-scam-targeting-mychart-patient-portal-users\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.attorneygeneral.gov\/taking-action\/ag-sunday-warns-pennsylvanians-of-phishing-scam-targeting-mychart-patient-portal-users\/\">stay on the lookout<\/a> for this new scam tactic.\u201d<\/p>\n<p class=\"inq-p text-primary  \">Phishing emails are becoming more sophisticated, as artificial intelligence does away with misspellings, grammatical errors, and graphics irregularities that were once telltale signs of a scam. <\/p>\n<p class=\"inq-p text-primary  \">Phishing attacks have grown more than 40-fold since ChatGPT, an AI program that can draft emails and letters based on a prompt, was introduced in 2022, according to a 2026 trend report from <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/hoxhunt.com\/guide\/phishing-trends-report\" target=\"_blank\" rel=\"nofollow noopener\">HoxHunt<\/a>, a cybersecurity risk management and training company. <\/p>\n<p class=\"inq-p text-primary  \">Scams that relate to people\u2019s <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/health\/health-insurance-scams-2025-pennie-medicare-open-enrollment-20251106.html\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.inquirer.com\/health\/health-insurance-scams-2025-pennie-medicare-open-enrollment-20251106.html\">healthcare or insurance <\/a>can be especially dangerous because of the type of information they may expose and because of the urgency people may feel to respond to the message, said Tom Gordon, chief information officer at Virtua Health.<\/p>\n<p class=\"inq-p text-primary  \">\u201cThe leverage with healthcare is you\u2019re going to have a certain reaction,\u201d Gordon said. \u201cIt drives an emotion, it affects people\u2019s defenses. <\/p>\n<p>Philadelphia hospitals take action<\/p>\n<p class=\"inq-p text-primary  \">Philadelphia-area health systems work together to track scams and alert patients, said Lou Dignam, Virtua\u2019s vice president of cybersecurity. <\/p>\n<p class=\"inq-p text-primary  \">Virtua is part of Health Information Sharing and Analysis Center, known as <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/health-isac.org\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/health-isac.org\/\">Health-ISAC<\/a>, a nonprofit membership organization for hospitals, insurers, pharmaceutical companies, and other health security professionals across the country to share real-time threats and best practices.<\/p>\n<p class=\"inq-p text-primary  \">When Digman and Gordon heard about the <a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.mychart.org\/l\/en-us\/help\/staying-safe-from-scams-and-fraud\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.mychart.org\/l\/en-us\/help\/staying-safe-from-scams-and-fraud\/\">MyChart Medicare scam<\/a>, they turned to their group chat with security officers at Penn, Jefferson, Cooper, Inspira, Main Line Health, and others. They talked about what to do, even coordinating what to write in online notices and emails to patients.<\/p>\n<p class=\"inq-p text-primary  \">\u201cPeople may look at these organizations as competitors, but on this type of thing, it\u2019s very collaborative and unified,\u201d Gordon said. <\/p>\n<p class=\"inq-p text-primary  \">Cohesive communication across health systems is especially valuable in the Philadelphia area, where a high concentration of providers means patients may see doctors at multiple systems, he said.<\/p>\n<p class=\"inq-p text-primary  \">Their main message: Always be curious and cautious.<\/p>\n<p>How to avoid phishing scams<\/p>\n<p class=\"inq-p text-primary  \"><a class=\"relative z-1 text-blue-mid hover:shadow-lightmode\" data-link-type=\"article-body\" href=\"https:\/\/www.inquirer.com\/health\/expert-opinions\/the-pitt-hbo-hospital-cyberattack-realistic-portrayal-20260326.html\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.inquirer.com\/health\/expert-opinions\/the-pitt-hbo-hospital-cyberattack-realistic-portrayal-20260326.html\">Cybersecurity<\/a> experts say vigilance is the best protection against phishing scams.<\/p>\n<p class=\"inq-p text-primary  \">\u201cScammers are always looking for new ways to obtain as much of your personal information as possible,\u201d Attorney General Sunday said in a statement.<\/p>\n<p class=\"inq-p text-primary  \">Sunday and Gordon offered consumers some tips:<\/p>\n<p class=\"inq-p text-primary \">Be skeptical of unsolicited free offers and rewards. <\/p>\n<p class=\"inq-p text-primary \">Hover over email addresses and links, which can be disguised to appear to be from a trusted sender.<\/p>\n<p class=\"inq-p text-primary \">Avoid clicking links in emails and text messages. Instead, go directly to the website or mobile application. <\/p>\n<p class=\"inq-p text-primary \">Do not \u201cunsubscribe\u201d from emails that you suspect could be phishing attempts, as the \u201cunsubscribe\u201d link could also be malicious. Instead, delete the email.<\/p>\n<p class=\"inq-p text-primary \">Report phishing attempts sent to work email to your employer. <\/p>\n","protected":false},"excerpt":{"rendered":"Listen to article \u2022\u00a00:00 min Philadelphia-area health systems are warning residents to beware of an online phishing scam&hellip;\n","protected":false},"author":2,"featured_media":612549,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[103,397,396,61,60,259544],"class_list":["post-612548","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-health-care","tag-healthcare","tag-ie","tag-ireland","tag-mychart-medicare-phishing-scam-philadelphia"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/612548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=612548"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/612548\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/612549"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=612548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=612548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=612548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}