{"id":650686,"date":"2026-10-10T15:44:11","date_gmt":"2026-10-10T15:44:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/650686\/"},"modified":"2026-10-10T15:44:11","modified_gmt":"2026-10-10T15:44:11","slug":"ikea-wont-inspect-condition-of-furniture-sold-on-its-new-second-hand-marketplace","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/650686\/","title":{"rendered":"Ikea won&#8217;t inspect condition of furniture sold on its new second-hand marketplace"},"content":{"rendered":"<p>IKEA WILL NOT physically inspect furniture sold through its new second-hand marketplace in Ireland, instead relying on sellers to accurately describe the condition of their items.<\/p>\n<p>The Swedish furniture giant launched the service on Wednesday, allowing customers to buy and sell pre-owned Ikea furniture directly with one another.<\/p>\n<p>The move puts Ikea into a second-hand market already served by sites including DoneDeal, Facebook Marketplace and Adverts.ie, where its furniture has long been bought, sold and given away.<\/p>\n<p>There are currently <a href=\"https:\/\/www.adverts.ie\/for-sale\/q_ikea\/\" rel=\"nofollow noopener\" target=\"_blank\">more than 8,300 furniture listings on Adverts.ie<\/a> featuring the word Ikea, including more than 400 free items.<\/p>\n<p>Among the items being offered for collection are old potties, egg chairs, lamps and cots.<\/p>\n<p>Under Ikea\u2019s new system, sellers are responsible for describing the condition of their furniture and uploading photographs of the actual item.<\/p>\n<p>Products must be classified as \u2018As new\u2019, \u2018Used\u2019 or \u2018Very used\u2019, and all items must be fully functional.<\/p>\n<p>Recalled or modified products, mattresses, appliances and food cannot be listed.<\/p>\n<p>Greg Lucas, sustainability manager at Ikea UK &amp; Ireland, told The Journal that the company reviews listings before they go live but does not inspect individual items in person.<\/p>\n<p>He explained that only customers who have signed up to Ikea\u2019s free Family loyalty scheme can sell furniture through the marketplace.<\/p>\n<p>Payments are processed through the platform, with Ikea holding buyers\u2019 money for 48 hours after they accept an item.<\/p>\n<p>During that period, buyers can report products that are significantly different from their listings and seek a refund.<\/p>\n<p>After the 48-hour window, disputes are generally left to buyers and sellers to resolve themselves.\n<\/p>\n<p>How does Ikea make money?<\/p>\n<p>From Billy bookcases to Kallax shelving units, Ikea furniture has long found new homes through Facebook Marketplace and Adverts.ie.<\/p>\n<p>Unlike some resale platforms, Ikea will not take a commission from sellers at launch.<\/p>\n<p>Instead, the company hopes to encourage customers to keep spending with Ikea by offering a 15% bonus to those who accept payment in the form of a digital refund card rather than cash.<\/p>\n<p>Someone selling an item for \u20ac100 could therefore receive \u20ac100 in cash or \u20ac115 to spend at Ikea.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/10\/1791647051_98_.JPEG\"  alt=\"march-20th-2018-ballymun-dublin-ireland-ikea-dublin-store-ikea-is-the-worlds-largest-furniture-retailer-and-sells-ready-to-assemble-furniture\" class=\"alignnone inline-image\" \/><br \/>\n            A picture of Ikea&#8217;s store in Ballymun.                    Alamy Stock Photo<\/p>\n<p>    Alamy Stock Photo\n<\/p>\n<p>Lucas said the credit could also be used to purchase second-hand furniture through the company\u2019s existing Buy Back &amp; Resell service, as well as other products and food.<\/p>\n<p>While buyer protection is currently free, Ikea\u2019s Irish policy provides for a mandatory fee of 5% of the purchase price.<\/p>\n<p>The company says this fee is waived until 1 January 2027.<\/p>\n<p>As purchases are made from private sellers rather than Ikea itself, the usual statutory right to cancel an online purchase from a business does not apply.<\/p>\n<p>What about sustainability?<\/p>\n<p>Ikea says the marketplace is intended to extend the life of furniture and prevent usable items from being discarded.<\/p>\n<p>However, the large number of Ikea products already being given away for free on second-hand sites highlights how some owners regard the furniture as something to dispose of rather than resell.<\/p>\n<p>The company has also faced criticism over the environmental impact of its supply chain.<\/p>\n<p>In 2024, Greenpeace linked seven manufacturers supplying Ikea to the <a href=\"https:\/\/www.greenpeace.org\/international\/press-release\/66349\/ikea-furniture-destroys-some-of-europes-last-remaining-ancient-forests\/\" rel=\"nofollow noopener\" target=\"_blank\">destruction of old-growth and other high-conservation-value forests<\/a> in Romania.<\/p>\n<p>Ikea disputed aspects of the investigation and defended its timber sourcing standards.<\/p>\n<p>Lucas said the company wanted to make it easier for customers to repair, reuse and resell furniture rather than throw it away.<\/p>\n<p>\u201cBy helping customers buy and sell pre-loved Ikea furniture, we\u2019re supporting a more circular approach to home furnishings and challenging the idea that furniture should be disposable,\u201d Lucas said.<\/p>\n<p>Ikea claims products sold through its marketplace are priced, on average, 60% below comparable new items.<\/p>\n<p>The marketplace is available <a href=\"https:\/\/secondhand.ikea.com\/ie\/en\" rel=\"nofollow noopener\" target=\"_blank\">online<\/a>\u00a0to members of the free Ikea Family loyalty programme.<\/p>\n<p>Journal Media Ltd has shareholders in common with DoneDeal Ltd and Adverts Marketplace Ltd<\/p>\n","protected":false},"excerpt":{"rendered":"IKEA WILL NOT physically inspect furniture sold through its new second-hand marketplace in Ireland, instead relying on sellers&hellip;\n","protected":false},"author":2,"featured_media":650687,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[103187,72,3018,61,22532,60,21842,72842,144188,275927,67236],"class_list":["post-650686","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-ballymun","tag-business","tag-furniture","tag-ie","tag-ikea","tag-ireland","tag-marketplace","tag-profit","tag-second-hand","tag-shelf-service","tag-sustainable"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/650686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=650686"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/650686\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/650687"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=650686"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=650686"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=650686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}