{"id":660130,"date":"2026-10-20T07:34:13","date_gmt":"2026-10-20T07:34:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/ie\/660130\/"},"modified":"2026-10-20T07:34:13","modified_gmt":"2026-10-20T07:34:13","slug":"absolutely-chaotic-passengers-frustrated-by-overcrowding-on-irish-public-transport-the-irish-times","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ie\/660130\/","title":{"rendered":"\u2018Absolutely chaotic\u2019: Passengers frustrated by overcrowding on Irish public transport \u2013 The Irish Times"},"content":{"rendered":"<p class=\"c-paragraph paywall \">Wrestling to get on board jam-packed public transport services is a daily reality for thousands of Irish commuters.<\/p>\n<p class=\"c-paragraph paywall \">Sin\u00e9ad Hickey, a 25-year-old architect who commutes into <a href=\"https:\/\/www.irishtimes.com\/tags\/dublin\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/dublin\/\">Dublin<\/a> city centre five days a week from <a href=\"https:\/\/www.irishtimes.com\/tags\/carlow\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/carlow\/\">Co Carlow<\/a>, sees the strain it puts on people as she completes her 2\u00bd-hour journey from home to office.<\/p>\n<p class=\"c-paragraph paywall \">Her train from Carlow at 7.05am brings her to Heuston Station for 8.15am, followed by a mad dash via a <a href=\"https:\/\/www.irishtimes.com\/tags\/luas\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/luas\/\">Luas<\/a> and <a href=\"https:\/\/www.irishtimes.com\/tags\/dublin-bus\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/dublin-bus\/\">bus<\/a> to make it to <a href=\"https:\/\/www.irishtimes.com\/tags\/drumcondra\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/drumcondra\/\">Drumcondra<\/a> for 9am.<\/p>\n<p class=\"c-paragraph paywall \">\u201cThe Luas at Heuston is scandalous,\u201d Hickey said. \u201cIt\u2019s by far the worst part. I find myself waiting for the third or fourth tram to arrive before I can get on, the others are all too full.<\/p>\n<p class=\"c-paragraph paywall \">\u201cThen, people on the Luas are annoyed, they\u2019re trying to push on, and then they end up getting mad at each other,\u201d she added.<\/p>\n<p class=\"c-paragraph paywall \">The last leg of her journey is the bus. \u201cYou just never know when they\u2019re coming \u2013 it\u2019ll say two minutes for about 10 or 15, then suddenly a random bus shows up,\u201d she said.<\/p>\n<p><img decoding=\"async\" data-chromatic=\"ignore\" alt=\"Sin&#xE9;ad Hickey, a 25-year-old architect who commutes five days a week from her home in Carlow to her office in Dublin.\" class=\"c-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/10\/XWQKVOG6MRFWBJ2BTXLBBRXTD4.jpeg\"   width=\"800\" height=\"1066\"\/>Sin\u00e9ad Hickey, a 25-year-old architect who commutes five days a week from her home in Carlow to her office in Dublin. <\/p>\n<p class=\"c-paragraph paywall \">Hickey was one of more than 70 Irish Times readers who responded to a call-out for people to share their experiences of overcrowding on public transport at a time of record demand for services.<\/p>\n<p class=\"c-paragraph paywall \">Responses ranged from commuters being unable to reach their seat on a train because the carriage was too full, to 30km journeys lasting up to two hours on a bus due to congestion. <\/p>\n<p class=\"c-paragraph b-it-article-body__interstitial-link\">[\u00a0<a aria-label=\"Open related story\" class=\"c-link\" href=\"https:\/\/www.irishtimes.com\/ireland\/2026\/09\/03\/bus-and-train-fare-hikes-to-be-announced-by-transport-authorities\/\" rel=\"noreferrer nofollow noopener\" target=\"_blank\">Commuters to face increased fares on buses and trainsOpens in new window<\/a>\u00a0]<\/p>\n<p class=\"c-paragraph paywall \">Even those who work for public transport bodies voiced their discontent at the services provided.<\/p>\n<p class=\"c-paragraph paywall \">One Dublin Bus driver spoke  of his frustration at being unable to rely on the bus to get to work. His employer \u201ccannot even supply adequate public transport for the people that run\u201d it, he said. <\/p>\n<p class=\"c-paragraph paywall \">He asked that his  name not be published out of concern that it may jeopardise his employment with the company, which undertakes its services under contract with the National Transport Authority. <\/p>\n<p class=\"c-paragraph paywall \">\u201cIt\u2019s crazy,\u201d he said, that a designated staff-only bus service \u201cdoesn\u2019t run early or late enough to cover all the shifts for various routes supplied by the garage\u201d he is primarily stationed in. \u201cIt means some people are forced to drive or cycle,\u201d he continued.<\/p>\n<p class=\"c-paragraph paywall \">\u201cIt doesn\u2019t make any sense that they\u2019ve decided to run these earlier routes, but the staff service just isn\u2019t there.\u201d<\/p>\n<p><img decoding=\"async\" data-chromatic=\"ignore\" alt=\"Dublin buses facing congestion in the city. Photograph: Bryan O&#x2019;Brien\/The Irish Times &#10;\" class=\"c-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/10\/5TPS2KOQQFGNNN4AXVWR3SF7UA.JPG\"   width=\"800\" height=\"533\"\/>Dublin buses facing congestion in the city. Photograph: Bryan O\u2019Brien\/The Irish Times <\/p>\n<p class=\"c-paragraph paywall \">The driver, who only began his job recently, said he understands people\u2019s annoyance at so-called \u201cghost buses\u201d \u2013 services that appear in real-time updates on the Transport for Ireland app or live timetables at bus stops but not in reality. <\/p>\n<p class=\"c-paragraph paywall \">He explained that overcrowding on earlier routes often considerably slows the service down throughout the morning, meaning operational managers will have to cancel later routes he is scheduled to drive as he is sometimes still completing the earlier one.<\/p>\n<p class=\"c-paragraph paywall \">Jason Campbell, a 52-year-old from <a href=\"https:\/\/www.irishtimes.com\/tags\/skerries\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/skerries\/\">Skerries<\/a> in north county Dublin, said his train into the city centre most mornings is \u201cabsolutely chaotic\u201d and \u201ccompletely overwhelming\u201d at times because of passengers being \u201cpacked like sardines\u201d into the carriage. <\/p>\n<p class=\"c-paragraph paywall \">\u201cIt\u2019s been markedly worse since colleges have started back,\u201d he added, with \u201ca significant increase\u201d in people unable to board the train at stops closer to the terminus. <\/p>\n<p class=\"c-paragraph paywall \">\u201cApart from it being unpleasant, it is actually unsafe,\u201d Campbell said, with \u201ccommuter trains having no air conditioning\u201d and some people \u201cwilting away, close to collapsing\u201d.<\/p>\n<p class=\"c-paragraph paywall \">\u201cI don\u2019t want to sound like a whinger,\u201d he said, \u201cbut this is only going to get worse\u201d given large housing developments in the area and public transport services not planned to increase alongside the population. <\/p>\n<p class=\"c-paragraph paywall \">Mark Walsh, a civil servant from <a href=\"https:\/\/www.irishtimes.com\/tags\/kilkenny\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/kilkenny\/\">Co Kilkenny<\/a>, travels to the capital twice a week to work from the office. \u201cThe train is so crowded,\u201d he said, owing to only six carriages in use, \u201cand you might see very elderly passengers who haven\u2019t pre-booked a seat\u201d.<\/p>\n<p class=\"c-paragraph paywall \">\u201cYou\u2019d worry for them,\u201d he said. <\/p>\n<p><img decoding=\"async\" data-chromatic=\"ignore\" alt=\"Mark Walsh, a 42-year-old civil servant who commutes twice a week from Co Kilkenny to Dublin city centre.\" class=\"c-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/10\/V345UMTENBES5GBE3QTF26TFNI.jpeg\"   width=\"800\" height=\"1165\"\/>Mark Walsh, a 42-year-old civil servant who commutes twice a week from Co Kilkenny to Dublin city centre. <\/p>\n<p class=\"c-paragraph paywall \">And on the other end of things, \u201cI see more and more students taking the very early trains,\u201d he said, \u201cprobably because student accommodation is so scarce as well\u201d.<\/p>\n<p class=\"c-paragraph paywall \">\u201cI\u2019ve started to see carriages full of people standing\u201d for the 90-minute journey, \u201cit\u2019s starting to look more like a Luas\u201d, Walsh said.<\/p>\n<p class=\"c-paragraph b-it-article-body__interstitial-link\">[\u00a0<a aria-label=\"Open related story\" class=\"c-link\" href=\"https:\/\/www.irishtimes.com\/ireland\/dublin\/2026\/01\/26\/congestion-in-greater-dublin-its-stressful-having-to-get-up-that-early-to-get-to-work\/\" rel=\"noreferrer nofollow noopener\" target=\"_blank\">\u2018It\u2019s just stressful\u2019: Workers facing two and three hour commutes into DublinOpens in new window<\/a>\u00a0]<\/p>\n<p class=\"c-paragraph paywall \">Yasmin Mello commutes by rail from Park West station in west Dublin to Drumcondra and describes her morning journey as \u201cabsolutely horrible\u201d. <\/p>\n<p class=\"c-paragraph paywall \">\u201cThe 7.55am train is consistently extremely overcrowded, with passengers regularly struggling to board and being forced to squeeze into already packed carriages.  Sometimes people are left behind because there simply is not enough space.  <\/p>\n<p class=\"c-paragraph paywall \">\u201cPeople should not have to start their working day worried about whether they will even be able to board their train,\u201d she said.<\/p>\n<p class=\"c-paragraph paywall \">\u201cIt raises a genuine question about whether train sizes and capacity are being allocated according to passenger demand.<\/p>\n<p class=\"c-paragraph paywall \">\u201cIn terms of solutions, I believe <a href=\"https:\/\/www.irishtimes.com\/tags\/irish-rail\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/irish-rail\/\">Irish Rail<\/a> needs to prioritise longer trains during morning and evening rush hours, ensure services operate at full capacity wherever possible, and review the scheduling and allocation of trains based on actual passenger numbers.\u201d <\/p>\n<p><img decoding=\"async\" data-chromatic=\"ignore\" alt=\"A busy Heuston Station in Dublin. Photograph Nick Bradshaw\/The Irish Times\" class=\"c-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/ie\/wp-content\/uploads\/2026\/10\/3LNOJM2535CHLEZXUILGA73Q2E.JPG\"   width=\"800\" height=\"533\"\/>A busy Heuston Station in Dublin. Photograph Nick Bradshaw\/The Irish Times <\/p>\n<p class=\"c-paragraph paywall \">In <a href=\"https:\/\/www.irishtimes.com\/tags\/kildare\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.irishtimes.com\/tags\/kildare\/\">Co Kildare<\/a>, Lori Scanlon has recently returned to work following maternity leave. She speaks of new housing developments adding to overcrowding and \u201clateness &#8230; or a technical fault with the line\u201d nearly guaranteed.<\/p>\n<p class=\"c-paragraph paywall \">\u201cEvery day I leave the house dreading the commute because I am either wedged into a vestibule or right under someone\u2019s armpit on the Luas,\u201d she said. <\/p>\n<p class=\"c-paragraph paywall \">Scanlon says it has become \u201ca passenger safety issue\u201d \u2013 something reiterated by Peter Moonlight, who commutes from Wicklow town on the Rosslare line. <\/p>\n<p class=\"c-paragraph paywall \">He said he had seen people collapse in overcrowded conditions, and once witnessed a passenger who had  a seizure, during which \u201cthere was no response at all from the driver or guard to the passengers pressing the emergency intercom\u201d. <\/p>\n<p class=\"c-paragraph paywall \">\u201cPassengers were left helpless, and simply had to wait until the train stopped at the next station, having passed through several intermediary stations without stopping, before they themselves got off with the ill passenger to call for help.\u201d <\/p>\n<p class=\"c-paragraph paywall \">Moonlight said he sent a complaint to Irish Rail. <\/p>\n<p class=\"c-paragraph paywall \">Some 672 complaints were made to Irish Rail in 2025. Delays in services were the largest single issue, accounting for nearly half of all grievances recorded.<\/p>\n","protected":false},"excerpt":{"rendered":"Wrestling to get on board jam-packed public transport services is a daily reality for thousands of Irish commuters.&hellip;\n","protected":false},"author":2,"featured_media":660131,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[102173,38283,61,60,16455,14350,43,16456],"class_list":["post-660130","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ireland","tag-commuter-belt","tag-dublin-bus","tag-ie","tag-ireland","tag-irish-rail","tag-luas","tag-news","tag-public-transport"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/660130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/comments?post=660130"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/posts\/660130\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media\/660131"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/media?parent=660130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/categories?post=660130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ie\/wp-json\/wp\/v2\/tags?post=660130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}