Ariana Grande was forced to cancel her appearance at Brazil’s world premiere of Wicked: For Good due to flight delays.

Grande, who is reprising her role as Glinda in the sequel, was due to be in Sao Paulo on Tuesday for the sequel’s screening, but due to flight delays for maintenance issues will not make it in time.

“I can’t believe this is happening and I am beyond devastated to be sending this message,” she wrote on her Instagram stories.

“A few hours ago, my team and I had to deplane our flight, as they had to do maintenance on the plane due to a safety issue and it will not be taking off until 11am tomorrow which means that I would not be making it in time for the Wicked For Good Sao Paulo premiere.”

She continued: “my team and Universal have tried every single thing possible to fix this”, but to no avail.

“We’ve searched every other flight, overnight, early morning, connecting flights, commercial and also private options and absolutely nothing was available or possible that would get us there in time. Even in attempting a private option, there is a permit necessary in order to fly from here that takes time to attain.

“I am so heartbroken that I’m unable to be there with you all,” she said. “We sincerely tried everything we could and I apologize from the bottom of my heart.

“Please shower my incredible castmates with all of the love that I wish I could be showering you with and have the most beautiful celebration.

“And again, I am so, so very sorry.”

The Brazil premiere is the first major international debut for the film. It screened for members of the Broadway company of the musical in New York last week. The next premieres are set for Paris on Nov. 7, London on Nov. 10 and Singapore on Nov. 13.