The ‘Plan Your Trip’ feature enables customers to book hotels, flights, tours, car rentals and transfers, with promotional campaigns and convenient payment options. Meanwhile, the ‘Add Trip’ feature lets customers create personalized plans and to-do lists for domestic and international travel, helping them manage everything they need to do to prepare for the trip – from passport and visa procedures to packing lists.
With these enhanced features, Garanti BBVA aims to make banking something that supports customers and adds value to their lives. “Our goal is for Garanti BBVA Mobile to become an experience that goes beyond banking and becomes a natural part of daily life,” Garanti BBVA Executive Vice President Ceren Acer Kezik explained, pointing to the expansion of the ‘My Travel’ section of the mobile app and the bank’s collaboration with Jolly as important examples of this approach. “In the coming period, we will continue to create experiences that go beyond banking and make our customers’ lives easier, smarter, and more enjoyable,” she added.