Unilever has appointed Reema Jain as its Chief Information Officer (CIO), reinforcing the FMCG major’s focus on artificial intelligence and digital transformation across its global operations.

Announcing her appointment on LinkedIn, Jain described the move as “a powerful moment to accelerate how AI and technology will shape and power our business.” She added, “I am a true believer that technology can be a powerful force for transformation — for people, for teams, for the way we work and create impact at scale.”

This marks Jain’s second stint at Unilever. She previously served as IT Director – Digital Supply Chain at the company between 2019 and 2021.

Prior to rejoining Unilever, Jain was the Chief Information and Digital Officer at Hero MotoCorp, a role she took up in 2022. Before that, she was Chief Digital Officer at Vodafone Idea Limited, where she led digital transformation initiatives.

Her appointment comes at a time when Unilever has been deepening its investments in AI-driven capabilities, particularly in marketing and content production. In September last year, the company highlighted how AI has become a game changer for its marketing effectiveness.

Unilever’s in-house graphic design studios, branded as “Sketch Pro,” operate within individual brand teams to identify and deploy the most effective AI tools. These teams are now producing high-quality creative assets in significantly reduced timelines, enabling brands to respond to cultural trends in real time.

According to the company, its AI-enabled systems have helped produce marketing assets up to 30% faster across the full content lifecycle — from ideation to personalisation — in priority markets.

AI has also played a growing role within Unilever Food Solutions (UFS), where the introduction of the Recipe Intelligence AI tool has been instrumental in tapping into cultural relevance and strengthening consumer trust and loyalty.

With Jain at the helm of technology, Unilever is expected to further integrate AI across supply chain, marketing, and consumer engagement functions as it sharpens its competitive edge in an increasingly digital-first FMCG landscape.

First Published on February 27, 2026, 13:17:54 IST