What the US data actually found

Anthropic’s Claude posted a net satisfaction score of 59.3 among current and former US AI users surveyed between February and July 2026, according to newly published YouGov BrandIndex research, ahead of Apple Intelligence (57.7), OpenAI’s ChatGPT (53.5), Google’s Gemini (51.3) and Perplexity AI (49.0). The score is a net figure: the share of people who say they’re satisfied minus the share who say they’re dissatisfied. DeepSeek, Amazon’s Alexa, Microsoft’s Copilot, Apple’s Siri and xAI’s Grok rounded out the top ten, with Grok recording the lowest score at 39.0.