Written reply to Parliamentary Question on linking recycled mobile phone numbers to bank accounts for PayNow

Date: For Parliament Sitting on 12 January 2026
Name and Constituency of Member of Parliament
Ms Joan Pereira, Tanjong Pagar GRC

Question
To ask the Prime Minister and Minister for Finance what is the Government’s assessment as to whether enhancements to the process for linking and delinking recycled mobile phone numbers to bank accounts for PayNow purposes are needed.
Answer by Mr Gan Kim Yong, Deputy Prime Minister and Minister for Trade and Industry, and Chairman of MAS:
1 Please refer to the reply given in this house on 16 October 2024Written reply to Parliamentary Question on payments being wrongly credited via PayNow..

2 The Monetary Authority of Singapore’s assessment remains the same. Current processes to change the registered telephone number for PayNow are sufficient.

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